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The Hey Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hey Hotel

Lake
Exterior
Lobby lounge
Single Room (CO2gether) | Living area | TV
Suite | Balcony

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
Höheweg 7, Interlaken, 3800
  • Hoeheweg
    1 min walk
  • Kletterhalle Interlaken
    3 min walk
  • Kunsthaus Interlaken
    3 min walk
  • Bern (BRN-Belp)
    46 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

  • 280 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Essential by Dorint Interlaken

Pet friendly
Free WiFi
Breakfast available
Parking available
4.4 out of 5, Excellent, (168)
The price is $222
per night
$238 total
includes taxes & fees
Jan 23 - Jan 24
Essential by Dorint Interlaken

About this property

The Hey Hotel

4-star hotel in Central Interlaken
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This Interlaken hotel also offers multilingual staff, ski storage, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

The Hey Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
The Hey Hotel has a restaurant on site.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CHF 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 375 reviews" "
Rating 8 - Good. 103 out of 375 reviews" "
Rating 6 - Okay. 44 out of 375 reviews" "
Rating 4 - Poor. 14 out of 375 reviews" "
Rating 2 - Terrible. 9 out of 375 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Navdeep

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ground floor of the hotel is nice but rooms are very bad
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Traveled with partner
Liked the friendliness and helpfulness of the reception staff, the location of the hotel. Didn’t like the Wi-Fi reception and the fact that the water temperature switched from hot to cold during q a shower and the last morning there was only hot water coming out.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station and shopping and dining options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shivika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with nice hospitality. They have amazing breakfast buffet which is great to start the day. Room size was great specially for the families having toddlers or infant, it has enough room space to kids to move around.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hey Hotel. Thank you!
We stayed at Hey Hotel in Interlaken. It was fabulous. The Hotel App made finding the easy, and we absolutely loved this hotel. Thank you for a memorable experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to train stations and paragliding
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness
The location to the train was great. Didn’t like not having plastic glasses to use for drinking. A hotel like this should offer glassware in the rooms. Replenishment was hit and miss.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Stayed for 3 nights. Our room included breakfast which was a pretty good spread and for nice amount of time. Perfect size for 3 people and they did have AC! Staff were super friendly with great recommendations.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maysa

Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
This property was in a great location, easily accessible to transit options. Breakfast was great with hot and cold options, staff were incredibly helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Johanna

Stayed 2 nights in Aug 2024

10/10 Excellent

Kalpana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Breakfast was amazing! Rooms were really Nice!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

LORALEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Beds were very firm!
Stayed 4 nights in Aug 2024

8/10 Good

Charles, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Brittany

Stayed 2 nights in Aug 2024

8/10 Good

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Natalie

Traveled with family
Disliked: Property conditions & facilities
Expectations were not met
For a 4-star hotel, the rooms were not in very good conditions. We even had to move rooms because our first room did not have a working A/C and the room was located on the top floor with a slanted ceiling. The 2nd room had an A/C that worked better, but the room needed a lot of work, felt very run down. Also amenities are missing, no toiletrie items, no glass ware, no creamer, just too nasic for the price we paid.
Stayed 3 nights in Aug 2024

4/10 Poor

Kristin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable. The staff were excellent and we had a lovely stay. Right by all the local transport and food options. I would highly recommend this to anyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pallavi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, friendly staff, great location with lots of dining options - 6 min walk to Interlaken west and a 5 min bus ride to Interlaken OST.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmad, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
if you are visiting Interlaken this is one of the hotels to consider for sure.
Stayed 2 nights in Aug 2024

2/10 Terrible

Dharmesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service
Stayed 2 nights in Aug 2024