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The Hey Hotel

4.0 star property

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Photo gallery for The Hey Hotel

Exterior
Suite | Balcony
Lobby lounge
Single Room (CO2gether) | Living area | TV
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
$369
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Hoeheweg
    ‪2 min walk‬
  • Mystery Rooms
    ‪8 min walk‬
  • Interlaken Casino
    ‪8 min walk‬
  • Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, soundproofing

Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Triple Room

7.2 out of 10
Good
(7 reviews)
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

1 bedroom, in-room safe, desk, soundproofing

Standard Single Room

8.6 out of 10
Excellent
(18 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

The Hey Hotel

4-star hotel in Central Interlaken
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This Interlaken hotel also offers multilingual staff, ski storage, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

The Hey Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
The Hey Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CHF 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 434 reviews
Rating 8 - Good. 120 out of 434 reviews
Rating 6 - Okay. 50 out of 434 reviews
Rating 4 - Poor. 17 out of 434 reviews
Rating 2 - Terrible. 11 out of 434 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Stayed 4 nights in May 2025

10/10 Excellent

Jyotirmaya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place just next to bus stop and easy commute and located centrally.
Stayed 3 nights in May 2025

10/10 Excellent

Atul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good ppace to live... very near to train station
Stayed 3 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Julianne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hey Hotel exceeded our expectations! The hotel is only a short walk from the Interlaken West train station, close to shopping, and food. The staff were lovely! The breakfast staff were so nice to our three kids and the housekeeping staff went out of their way to arrange their toys in a fun way around our room which the kids LOVED! I would recommend this hotel to everyone and would stay here again!
Stayed 4 nights in May 2025

6/10 Okay

Rainer, Spartanburg

Traveled with family
Disliked: Amenities, property conditions & facilities
far away from a 4 star hotel. A/C produced no cold air but a terrible noise, we had to shut it off to be able to sleep. bed had lighting only on one side, bathroom didn't have shelf or place to put anything, breakfast was very good.
Stayed 1 night in May 2025

10/10 Excellent

Syed, caledonia

Stayed 3 nights in Apr 2025

8/10 Good

Grisel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioning in the rooms won't work until May, according to hotel policy. It feels hot. They moved us from the 5th floor to the 1st floor, and they had to provide us with a fan, which still wasn't enough. What I disliked most was that this hotel policy wasn't communicated to us when we made our reservation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mylen

Highly Recommended!
Stayed 3 nights in Apr 2025

10/10 Excellent

Shonna

Traveled with family
So lovely! Beautiful hotel and surrounding area. Friendly staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and well kept property
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place innovated building and amenities. Ordered a romm for 2 adults and a baby but they requested additional 10 CHF for the bed for some reason.
Stayed 1 night in Jan 2025

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent
Stayed 3 nights in Jan 2025

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Perfect location. Huge room. Comfortable beds. Great breakfast served in a beautiful room. Reasonable price.
Stayed 1 night in Jan 2025

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Good spot but not comfortable

Hotel is nice for a quick stay, room was spacious for 3 people. The breakfast was good and the restaurant attached was also great. Good spot for walking everywhere and near the train station. It does list that there is AC but the vent is so small and blows warm air so if you’re looking for coolness you won’t find that here. Also the beds were rock hard.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk sevice excellent best on our 30 day trip. Great breakfast convenient times. Great location all around
Stayed 3 nights in Nov 2024

6/10 Okay

Navdeep

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ground floor of the hotel is nice but rooms are very bad
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Traveled with partner
Liked the friendliness and helpfulness of the reception staff, the location of the hotel. Didn’t like the Wi-Fi reception and the fact that the water temperature switched from hot to cold during q a shower and the last morning there was only hot water coming out.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station and shopping and dining options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shivika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with nice hospitality. They have amazing breakfast buffet which is great to start the day. Room size was great specially for the families having toddlers or infant, it has enough room space to kids to move around.
Stayed 3 nights in Jul 2024