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Metropole Swiss Quality Interlaken Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropole Swiss Quality Interlaken Hotel

Lobby sitting area
Double Room Queen Size Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace
Fitness facility
Exterior
Business center

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking available
  • Housekeeping
  • Spa

Explore the area

Map
Hoheweg 37, Interlaken, BE, 3800
  • Hoeheweg
    1 min walk
  • Kunsthaus Interlaken
    2 min walk
  • Kletterhalle Interlaken
    2 min walk
  • Bern (BRN-Belp)
    39 min drive

Room options

View all photos for Double Room Twin Standard (1st to 6th floor)

Minibar, in-room safe, desk, laptop workspace

Double Room Twin Standard (1st to 6th floor)

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Deluxe Single room (7th to 14th floor)

  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queen Size Deluxe (7th to 14th floor)

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Queensize Standard (1st to 6th floor)

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor) | Minibar, in-room safe, desk, laptop workspace

Double Room Twin Deluxe (7th to 14th floor)

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double room Twin without balcony

Double room Twin without balcony | Minibar, in-room safe, desk, laptop workspace

Double room Twin without balcony

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1st to 6th floor)

Minibar, in-room safe, desk, laptop workspace

Standard Single Room (1st to 6th floor)

  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Essential by Dorint Interlaken

Pet friendly
Free WiFi
Breakfast available
Parking available
4.4 out of 5, Excellent, (151)
The price is $248
per night
$265 total
includes taxes & fees
Dec 11 - Dec 12
Essential by Dorint Interlaken

About this property

Metropole Swiss Quality Interlaken Hotel

4-star hotel in Central Interlaken
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Metropole Swiss Quality Interlaken Hotel offers 96 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. Services include massages. The spa is open daily.
In addition to a full-service spa, Metropole Swiss Quality Interlaken Hotel features a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Metropole Swiss Quality Interlaken Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Metro Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle
  • Covered self parking on site (CHF 16 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Metro Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropole Interlaken
Metropole Interlaken Hotel
Metropole Swiss Quality
Metropole Swiss Quality Hotel
Metropole Swiss Quality Hotel Interlaken
Metropole Swiss Quality Interlaken
Metropole Swiss Quality Interlaken Hotel
Swiss Quality Hotel Interlaken
Swiss Quality Hotel Metropole
Swiss Quality Metropole
Metropole Swiss Quality Interlaken Hotel Hotel
Metropole Swiss Quality Interlaken Hotel Interlaken
Metropole Swiss Quality Interlaken Hotel Hotel Interlaken

Metropole Swiss Quality Interlaken Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 144 out of 369 reviews" "
Rating 8 - Good. 130 out of 369 reviews" "
Rating 6 - Okay. 53 out of 369 reviews" "
Rating 4 - Poor. 29 out of 369 reviews" "
Rating 2 - Terrible. 13 out of 369 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Aguilar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described. Beautiful view.
Stayed 1 night in Aug 2024

2/10 Terrible

Shoaib

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC horrible service
The hotel had no AC. They had no fan like promised. The reception told us to open the windows as they were out of fans even though each room was suppose to have one. When we opened the window there were multiple bugs flying in it was so hot that we slept in the car
Stayed 2 nights in Aug 2024

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service
Perfect location
Stayed 2 nights in Aug 2024

10/10 Excellent

Jiang

Stayed 2 nights in Aug 2024

10/10 Excellent

Vijay

Traveled with family
Liked: Amenities, property conditions & facilities
You get the best view in entire Interlaken from 14th floor
Stayed 2 nights in Jul 2024

8/10 Good

Mohammad, Kuwait

Stayed 2 nights in Jul 2024

10/10 Excellent

Pavan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, and a great location.Our room’s balcony was directly facing mountain ranges with beautiful views. It is about 15-20 mins walk to Interlaken ost Station, but it is very close to several good eating spots. The 24x7 access to lounge with coffee was a great plus for us, as we are early risers. Overall, a great experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Amenities
Friendly and helpful staff. Very clean room. Great service.
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Great Place
It was very nice. The room was clean and spacious. Service was great. The view was beautiful.
Stayed 2 nights in Jun 2024

8/10 Good

lee

Stayed 1 night in Jun 2024

10/10 Excellent

Gudrun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the disaster of our original accommodation in Interlaken, the Metropole was a treasure. Thank you!
Stayed 1 night in Jun 2024

10/10 Excellent

Reza (Apple)

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good, but a bit pricy
Very good location and very good facilities. However, breakfast at 25 Frac for each person was really not worth it.
Stayed 1 night in Jun 2024

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very convenient Staff friendly Breakfast not great
Stayed 2 nights in May 2024

2/10 Terrible

Yoonsik

Traveled with partner
Disliked: Amenities, property conditions & facilities
Location is good. First of all, however, temperature of water is up and down really bad. Both my wife and myself burned our body while taking shower and even receptionist confirmed that this hotel has an issue with controlling water temperature. You should skip the shower while staying in this hotel. Secondly, bed mattress is really uncomfortable. Receptionist told me that my room was not renovated. It seems like this hotel is not using same mattress for all their rooms. Make sure to check before you check-in. Maybe you have to pay more! I was too poor since i selected cheapest room to get extremely uncomfortable mattress. You can't sleep well with this mattress at all!! Third, you can hear everything from hallway. I can tell you guys that housekeepers are working very hard. Lastly, please remember that this hotel is historical. Heater was not working properly but don't worry! They have portable heater! If you are spending a lot of time with activities and make yourself exausted, i recommend this hotel because you are going to sleep well anyways.
Stayed 2 nights in May 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a beautiful city
This is a great location on a nice hotel that was being renovated while we were there. They took excellent care of our needs.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

kylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here so much its been one of our fave places in europe so far. The accommodation was cosy but also spacious and the views phenomenal, the area was beautiful, lots of shops and restaurants near by and only a short walk from the station.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tomas, Cairo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Dagmaraelga

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had no problems with the room except for this extreme construction noise which began at 9:50 AM on the floor above mine ( on the 7th while they gave me a room for 2 nights on 6th). At 1PM the drilling was still continuing when I left for the afternoon. The staff said they were renovating rooms. Even ear plugs did not keep out the very loud disagreeable drilling. The hotel gave me a ticket for a free drink when I talked to them about it. They said it would end by 5PM. At about $250 a night I did not expect this degree of noise! The hotel was fine otherwise but the noise was a huge disappointment. I did get a shuttle ride to the railroad station when I left and free coffee in the spa. There was no noise at night- only during daytime hours when construction was at work.
Stayed 2 nights in Dec 2023

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

MIN, New York

a wonderful hotel! will be back!
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Room comfort
Ok
Good location. Parking is convenient. But the room is too simple.
Stayed 3 nights in Sep 2023

10/10 Excellent

Minhui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, walking distance to the train stations and most of the places. The hotel is very clean, and the staff is very friendly, especially the front office staff Ramon S. (hope I spell his name correctly). When he found out it was my husband's birthday during our stay, he made it special for us by arranging a cake to be sent to our room for my husband's birthday. It really made our stay so special! Our room has a view of the Alps and the paragliders. Sitting on the balcony watching the views and the paragliders was an amazing experience! We really enjoyed our stay there!
Stayed 2 nights in Sep 2023