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Hotel Toscana

1.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Toscana

Front of property
Reception
Staircase
View from property
Double Room (attic) | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jungfraustrasse 19, Interlaken, 3800
  • Kletterhalle Interlaken
    ‪1 min walk‬
  • Hoeheweg
    ‪1 min walk‬
  • Kunsthaus Interlaken
    ‪1 min walk‬
  • Bern (BRN-Belp)
    ‪40 min drive‬

Room options

View all photos for Double Room (attic)

Double Room (attic) | 1 bedroom, in-room safe, desk, laptop workspace

Double Room (attic)

  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 1 Bedroom

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

  • 183 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Economy Triple Room, 1 Bedroom

  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Triple Room

Basic Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Quadruple Room

  • 301 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room (Air conditioning)

1 bedroom, in-room safe, desk, laptop workspace

Double Room (Air conditioning)

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Hotel Harder Minerva

Pet friendly
Free WiFi
Air conditioning
Business services
2.9 out of 5, (77)
The price is $143
per night
$155 total
includes taxes & fees
Feb 16 - Feb 17
Hotel Harder Minerva

About this property

Hotel Toscana

Hotel in Central Interlaken
Along with self parking, this smoke-free hotel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite.
Hotel Toscana offers 24 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Toscana features ski storage, tour/ticket assistance, and laundry facilities. Wireless Internet access is complimentary. This Interlaken hotel also offers express check-in, express check-out, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Toscana is a smoke-free property.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per night)
  • Limited onsite parking

Things to do

  • Bicycle rentals
  • Ski storage

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 30.0 per day
Cribs (infant beds) are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per night
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Hotel Toscana
Hotel Toscana Interlaken
Toscana Interlaken
Interlaken Minotel
Minotel Interlaken
Minotel Toscana Hotel Interlaken
Hotel Toscana Hotel
Hotel Toscana Interlaken
Hotel Toscana Hotel Interlaken

Hotel Toscana Reviews

Reviews

6.8
Rating 10 - Excellent. 96 out of 518 reviews" "
Rating 8 - Good. 173 out of 518 reviews" "
Rating 6 - Okay. 113 out of 518 reviews" "
Rating 4 - Poor. 64 out of 518 reviews" "
Rating 2 - Terrible. 72 out of 518 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very friendly and helpful. Small area for on site paid parking. Located in prime restaurant and shopping area.
Stayed 2 nights in Oct 2024

2/10 Terrible

Christia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was run down & not clean. Our shower had mold & mildew. The shower curtain was disgusting. We were afraid to use the shower. We would have checked out but were traveling with a baby & it was inconvenient to move again to another hotel. The property is way too pricey for the product
Stayed 2 nights in Oct 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Alice, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice and helpful. room had big windows with a view and was relatively quiet for a large town. very convenient to dining and shopping, train station.
Stayed 1 night in Oct 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. The room was comfortable but wished it had more electrical outlets & convenient light switches. Location was excellent as there were a lot of restaurant options & close to the Interlaken West train station. Nice overlooking the park where the paragliders land. Staff were great & helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Jasbir

Stayed 1 night in Sep 2024

4/10 Poor

Ching

Traveled with family
Liked: Cleanliness
Booked a room for 2 adults and 2 16-year old girls. Only 3 beds were available although it said it could fit 4 people during booking. Paid additional fee to get an extra bed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Igor

Stayed 1 night in Sep 2024

10/10 Excellent

Ronna

Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
The hotel does not look like the old photos. This hotel seems to be owned by the Chinese restaurant or the Indian restaurant in front of it. The room was fine and fairly clean, the grout on the shower walls needs a going over with a toothbrush, but everything else was fine. The hotel decor and the street it’s located on do not give a Swiss feel. I was disappointed, I wanted to feel like I was in Switzerland. They have feather pillows and comforters with no allergen alternatives.
Stayed 3 nights in Sep 2024

4/10 Poor

Nilesh

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
very old property. old dirty linens and shower curtains. shower area was hardly 2 ft x 2 ft . cannot move in the shower without touching either walls or the shower head. does not have air conditioner. gave old fans to ventilate.
Stayed 3 nights in Sep 2024

4/10 Poor

Sherry

Disliked: Property conditions & facilities
Property was not in safe area. Picture on Expedia does not look like hotel. I even asked hotel staff about picture of the hotel and they laughed. Bad smell everywhere. Room was just ok but it was clean.
Stayed 1 night in Sep 2024

6/10 Okay

Patricia

Liked: Cleanliness
Very basic and clean hotel. Was perfect for what we needed as a base to explore from.
Stayed 3 nights in Sep 2024

6/10 Okay

andy Po lung

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff were attentive. Unfortunately the room itself smelled of piss and we did not find this out until late at night when we checked in and we didn't want to bother switching because we had a full day ahead of us the next day. Not sure why the bathroom was not cleaned completely.
Stayed 1 night in Sep 2024

2/10 Terrible

Romela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Scott, Prole

Traveled with partner
Liked: Cleanliness, staff & service
Entry to property difficult to find. Room was clean but outdated. Staff was very friendly and helpful. Bathroom lighting less than average. Shower surround less than average. Beds were ok, but not great. Area around hotel seems nice, and close to the "strip"
Stayed 1 night in Sep 2024

2/10 Terrible

byung ho

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heating and no service at all. Jungfrau Alps is beautiful, so stay any hotel but this one!
Stayed 4 nights in Sep 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walking distance from this property. The directions for the washer and dryer need to be updated. We did one load of laundry and it took 5 hours to wash and dry.
Stayed 2 nights in Sep 2024

2/10 Terrible

Janis

Stayed 6 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
I will never use this hotel again. If I could have cancelled and gotten another hotel I would have. No one at the hotel responds to billing problems. Everything is hands off as far as the desk attendants at the hotel. Everything goes through a 3rd party and no one gives you a straight answer. I booked this through Hotels.com and they do not collect the money, so this created days of problems trying to pay and keep my reservation. The room and bathroom were small. This even though we were 2 people in a 3 person room. The room didn't seem to get cleaned even through we were there more than a week. We had to ask and follow up to get towels and they were hardly thick enough to wipe the water off. We were 2 friends sharing the room, but only had 1 key. This presented problems if one person wanted to go out. The system is one key that stays in the door to lock it. That same key must be taken out an put on a board at the front desk to remove a smaller key to use when going out. This key system just did not work when we were going out and coming back at different times. The location was convenient.
Stayed 2 nights in Sep 2024

4/10 Poor

william

Disliked: Cleanliness, amenities, property conditions & facilities
Mildew/mold in shower. Three missing ceiling lights. Q-tip and other trash visible on roof outside window. No coffee for coffee maker only tea bags. Do not disturb signs not available.
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service
Good location walkable from train station. Clean comfortable room.
Stayed 2 nights in Sep 2024

4/10 Poor

Shu Hua

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The sanitation situation is very poor, the room isn’t clean obviously they didn’t do a cleaning after the last guest checked out. The hotel should do a better job for the price they charge for the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kislay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally loved our stay at the hotel. Room and amenities were just as mentioned at the time of booking.
Stayed 5 nights in Aug 2024