Essential by Dorint Interlaken

3.0 star property

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Superior Apartment (no A/C) - Annex Building | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi
Junior Suite with 2 Terraces | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi
Food and drink
Reception
Junior Suite with 2 Terraces | 2 bedrooms, hypo-allergenic bedding, individually decorated, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
$424
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
8-10 Rugenparkstrasse, Interlaken, 3800
  • Mystery Rooms
    ‪3 min walk‬
  • Hoeheweg
    ‪6 min walk‬
  • Interlaken Casino
    ‪13 min walk‬
  • Bern (BRN-Belp)
    ‪44 min drive‬

Room options

Essential Zimmer 14 m²

8.2 out of 10
Very good
(16 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite with 2 Terraces

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Comfort Apartment (no A/C) - Annex Building

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

Superior Apartment (no A/C) - Annex Building

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Essential Apartment (no A/C) - Annex Building

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Junior Suite, Patio

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Superior Zimmer 14 m²

9.0 out of 10
Wonderful
(15 reviews)
  • 151 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Essential by Dorint Interlaken

3-star hotel in Central Interlaken
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite. Change of bedsheets is available on request.
Essential by Dorint Interlaken offers 115 accommodations, which are accessible via exterior corridors and feature espresso makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Interlaken hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Essential by Dorint Interlaken features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.

Essential by Dorint Interlaken is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker

More

  • Access via exterior corridors
  • Heating
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Optional extras

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Covered self parking fee: CHF 28 per night
  • Pet fee: CHF 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Essential by Dorint Interlaken Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 219 out of 323 reviews
Rating 8 - Good. 54 out of 323 reviews
Rating 6 - Okay. 39 out of 323 reviews
Rating 4 - Poor. 7 out of 323 reviews
Rating 2 - Terrible. 4 out of 323 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

taminder

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The location is great and the breakfast was decent. Bar tender was great, really attentive. Downside for me was the reception staff, very rude, impersonal and unhelpful, totally the opposite for people working in hospitality. Room has good facilities, a little small and dusty but overall good quality. Not sure I would recommend the hotel just because of how poor the reception staff were.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the train station. Friendly staff and delicious breakfast served each morning
Stayed 3 nights in May 2025

8/10 Good

Shailen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooming cleaning was ok but some days didn't change towels. But there was no problem getting towels. Reception was excellent especially Janina. Hotel was literally on the platform of Interlaken West. Extremely convenient. Breakfast was superb. Bar staff were always helpful. Charging for tomato ketchup and May sachets circa £1.50 was ridiculous!!
Stayed 5 nights in Apr 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Criselda DeLeon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to/from attractions in the surrounding areas.
Stayed 3 nights in Apr 2025

6/10 Okay

wei-wen

Good a little pricey
Stayed 1 night in Apr 2025

10/10 Excellent

Rajiv and

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Rajiv and

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Alisa

Stayed 3 nights in Apr 2025

10/10 Excellent

Manvindar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay at. i willcome back and stay here again. Great friendly staff, excellent breakfast and you get off the train into the hotel lobby literally 20m. only thing, there was no iron in the room. the rest was 10 out of 10.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ahmar Husain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Dhrumit Ajaykumar, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and closeness to train station
Stayed 1 night in Apr 2025

8/10 Good

kamal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and easy access to train station interlaken west. Hotel was close to all the amenities and very walkable distance to shops
Stayed 3 nights in Apr 2025

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a new property, everything is pretty, exactly like the pictures online. The location is perfect because it’s exactly at the train station, so it’s very convenient. The breakfast buffet was very good, with a lot of variety. The staff was friendly and eager to help with anything we needed. It was a great find and I definitely recommend this hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bindiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and accommodating.
Stayed 4 nights in Apr 2025

10/10 Excellent

Abdul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new
Stayed 3 nights in Apr 2025

10/10 Excellent

Nayelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Shail

Stayed 3 nights in Apr 2025

10/10 Excellent

Manzar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great, the staff are friendly and helpful. The breakfast is fabulous. There is not much going around in interlaken west but the train station is literally next door, so you can hop off to any where in switzerland.
Stayed 4 nights in Apr 2025

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was centrally located. Walkable from the train station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Letta, Clifton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the interlaken west station. All the staff were super helpful and nice.
Stayed 2 nights in Apr 2025

8/10 Good

Zeina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 star hotel that feels like a 4 star. Pros (1) Location. Connected directly to Interlaken West Train Station. Easy to get in /out of and use as a base to explore the area. (2) Great buffet breakfast- high quality and variety. (3) Clean and newer ameneties. Cons (1) A/C in my room didn’t work (blow air but not cold air) and the rooms run on the hot side if it’s facing the mountain. Was tolerable in April but would be an issue in hotter months. (2) If you are a light sleeper you can hear the train when it passes if you’re facing the mountain. I was on the 3rd floor. Surprisingly it wasn’t as loud but you can hear it. The trains do stop during the night. Overall, I would stay here again given the location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous rooms, yummy breakfast. Staff incredibly helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wilburn

Stayed 2 nights in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025