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Aparthotel

Urban Inn

3.0 star property

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Photo gallery for Urban Inn

City view from property
Deluxe Studio | 1 bedroom, hypo-allergenic bedding, individually decorated
Interior entrance
City view from property
Children's activities

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Pet friendly
  • Kitchen
  • Free WiFi
$181
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Mentlgasse 4, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪12 min walk‬
  • Golden Roof
    ‪12 min walk‬
  • Bergisel Ski Jump
    ‪15 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Deluxe Apartment

1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Apartment

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Studio

Living area

Superior Studio

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment

1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Apartment

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, hypo-allergenic bedding, individually decorated

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Queen Sofa Bed and 1 Twin Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | 1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Studio

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Urban Inn

3-star aparthotel in Wilten
A winter wonderland, Urban Inn is conveniently located near skiing, downhill skiing, and snowboarding. Additional conveniences include a grocery/convenience store and luggage storage. Each apartment features free WiFi and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a dining table, and other amenities include a rainfall shower and an espresso maker.
Urban Inn offers 10 air-conditioned accommodations with espresso makers and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

The recreational activities listed below are available either on site or nearby; fees may apply.
Urban Inn features a convenience store. Public areas are equipped with complimentary wireless Internet access. A total renovation of this property was completed in September 2022.

Urban Inn is a smoke-free property.

Property amenities

Ski

  • Close to skiing
  • Downhill skiing on site
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day); discounts available
  • Street parking available

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 16 per pet per night

Suitability/Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in public areas
  • Smoking not allowed

Services and conveniences

  • Grocery/convenience store
  • Local maps
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a historical district

Things to do

  • Bicycle parking
  • Bicycle storage
  • Downhill skiing
  • Shopping
  • Snow sports gear
  • Snowboarding
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 10 units
  • 2 floors
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Built in 1600
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Renovated - September 2022
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

Pets allowed for an extra charge of EUR 16 per pet, per night

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 8.0 per day

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 25.00 per day (328 ft away)
  • Pet fee: EUR 16 per pet, per night
  • Crib (infant bed) fee: EUR 8.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Urban Inn Innsbruck
Urban Inn Aparthotel
Urban Inn Aparthotel Innsbruck

Urban Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 187 reviews
Rating 8 - Good. 53 out of 187 reviews
Rating 6 - Okay. 13 out of 187 reviews
Rating 4 - Poor. 6 out of 187 reviews
Rating 2 - Terrible. 1 out of 187 reviews

9.6/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our two night stay at The Urban Inn and plan to return. The room was spacious and light and the mini kitchen really useful. I’m travelling with my teenage son so having the fold down queen size bed was perfect. I really like the sustainable and low key approach, it does feel like home from home. The cafe area outside was buzzing as it was the weekend, what a wonderful atmosphere to take it. In short wonderful accommodation and wonderful city.
Stayed 2 nights in May 2025

10/10 Excellent

tyler

Stayed 2 nights in May 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Amenities, property conditions & facilities
Not very good options for food close by.
Stayed 1 night in May 2025

2/10 Terrible

Joshua

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

UNACCEPTABLE RIP-OFF!!

TERRIBLE! Hotel smelled of cigarette smoke when I walked in. I booked for 4 people, they only gave 2 towels and there were no sheets, pillowcases, or duvet covers for the comforters for the 2nd bed. Nobody was reachable to get the problem addressed. Room has a loud electrical buzz that kept me up all night. No complimentary bottled water left. Zero staff! Overpriced and unacceptable for what I got. Bed was absolutely uncomfortable and sagging as well. Only positive thing I can offer is that it was very clean inside.
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, room comfort

Perfect for family stay in Innsbruck

Comfortable, well priced, family friendly accommodation in an excellent location near to both the old town and station. Kitchenette is a bonus, especially for breakfast with tea and coffee provided, but with lots of options nearby for food and drinks.
Stayed 1 night in Apr 2025

10/10 Excellent

Maurice

Liked: Cleanliness, room comfort

Excellent

We only stayed two nights and thoroughly enjoyed our stay. The location is central to the train station, close enough to the city centre and amenities. The apartment was clean , spacious with a small kitchenette and a above average mini fridge. We loved the moka and they even provided ground coffee!! Self service towels etc was a plus but the access to their washing machine was the massive bonus. Everything is provided here! It was a nice break from hotels used in the past weeks. Communication was fast with responses provided quickly. Check in information was detailed and accurate. We arrived early before check in time and were able to access our room. Thank you Urban inn.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

We would stay here again

Family of 4, traveling with two tall teenagers. This was perfect for us. Easy to find. Clean. Beds mostly comfortable. Only downside was no parking, but it's to be expected in Europe.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great location steps from a fantastic local restaurant and several pubs. This is not a conventional hotel. You go fetch your own bedding and towels from the depot and check in and out on your own. But the staff are extremely accessible. High marks for sustainability.
Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, room comfort

Lovely rooms

Clean, spacious, quiet location. 10 mins to Innsbruck centre. 5 mins to the ski bus and DeBorse ski hire shop. Small kitchen was very useful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amelia

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Mason

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2025

10/10 Excellent

Sujitha

Traveled with family
Liked: Cleanliness, room comfort

Amazing stay.

It was nice stay. Closer to everything. Hotels,bus station etc.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rimma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed for 1 night but I could have easily stayed longer. Very nice property.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent hotel for the following: walkable from train station, walkable to main sights of Innsbruck, next door to a Christmas market, spacious room, excellent shower, good kitchenette. Bed was quite low to the ground and there were only 2 pillows, which were a bit flat. Overall, highly recommend.
Stayed 2 nights in Dec 2024

8/10 Good

Nicolo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brendan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Marty

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding value. Amazing room. Excellent service. Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

stephen, Cathedral City

Liked: Cleanliness, property conditions & facilities
A little bit of construction on the property while we were there. Very nice place and helpful information.
Stayed 2 nights in Oct 2024

10/10 Excellent

Harrison

Liked: Cleanliness, property conditions & facilities
Really nice apartment
Stayed 1 night in Oct 2024

10/10 Excellent

Min Chieh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
As many have mentioned, there is no reception but you can contact the staff via email, they will let you know how the check in process works, and it was quite seamless. They kept our luggages after check out which was great. Rooms were big and clean, no lifts (which we knew and weren’t very bothered by it). Would have liked to stay longer. Definitely recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Meghna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just perfect. Can't fault anything at all. A very brilliant peaceful stay. Absolutely loved the apartment. Thank u Urban Inn.
Stayed 1 night in Aug 2024

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, room comfort

Clean, comfortable apartment in nice area

Clean, modern, room in a nice area, a few minutes walk from the station. The studio apartment was perfect for 3 nights in Innsbruck, however any longer might have been a bit cramped for a family of four. It's above a bar which we hadn't realised.The noise wasn't especially loud and didn't really bother us,but it was a little smokey at times. Communication wasn't great at first trying to find out the process for accessing the apartment, but we eventually got it sorted before we arrived. Overall I would happily stay again for a short family break.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, decor was fresh and light, air conditioning effective, kitchenette much appreciated and well equipped for three people. It's in a great location to explore the old town both north and south of the hotel, and quiet even though the room was above a bar. We didn't hear sounds from that once inside the room, just a faint smell of cigarettes wafting up the stairs. The room was really comfortable with good quality furniture. There is a great supermarket nearby for picking up breakfast each morning. We hadn't realised there was the option to extend the use of your key card so that you could store luggage in the building after room checkout - that's worth knowing and arranging in advance. I would stay again and would recommend this place to others.
Stayed 3 nights in Aug 2024