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Penz Hotel West

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Penz Hotel West

Front of property - evening/night
Terrace/patio
Hypo-allergenic bedding, minibar, in-room safe, desk
Spa
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Spa
  • Housekeeping

Explore the area

Map
Fuerstenweg 183, Innsbruck, Tirol, 6020
  • University of Innsbruck
    3 min drive
  • Innsbruck Old Town Christmas Market
    4 min drive
  • Landeskrankenhaus - University Clinics Innsbruck
    4 min drive
  • Innsbruck (INN-Kranebitten)
    7 min walk

Room options

View all photos for Business Room for Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room for Single Use

  • 269 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Double Bed OR 1 Queen Bed

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Queen Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room for Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room for Single Use

  • 301 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior

Hilton Garden Inn Innsbruck Tivoli

Spa
Pet friendly
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (5)
The price is $125
per night
$142 total
includes taxes & fees
Jan 9 - Jan 10
Hilton Garden Inn Innsbruck Tivoli

About this property

Penz Hotel West

4.5-star hotel in Höttinger Au
Pamper yourself in Penz Hotel West's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Penz Hotel West offers 98 accommodations with minibars and safes. 90-cm flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Innsbruck hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a sauna. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Penz Hotel West helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. Wireless Internet access is complimentary. Onsite parking is available (surcharge), along with a car charging station.

Penz Hotel West is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Penz Hotel West has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free ski shuttle
  • Self parking on site (EUR 8 per night)
  • Extended parking on site (EUR 5 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 90-cm flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 19 and December 26.
The following facilities are closed on Sunday and Monday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children
  • Self parking fee: EUR 8 per night
  • Extended parking fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Penz
Hotel Penz West
Penz Hotel West
Penz Hotel West Innsbruck
Penz West
Penz West Hotel
Penz West Innsbruck
Sporthotel Penz Hotel Innsbruck
Sporthotel Penz Innsbruck
Penz Hotel West Hotel
Penz Hotel West Innsbruck
Penz Hotel West Hotel Innsbruck

Penz Hotel West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 365 out of 757 reviews" "
Rating 8 - Good. 309 out of 757 reviews" "
Rating 6 - Okay. 59 out of 757 reviews" "
Rating 4 - Poor. 19 out of 757 reviews" "
Rating 2 - Terrible. 5 out of 757 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Adam

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
My stay
Check in seemed to take a long time as we were checked in by the staff all together. This is something I haven't experienced before and would expect it to be individual. I didn't have an evening meal or any drinks therefore I can't pass comment.
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and breakfast staff were wonderfully helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim, Sidmouth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is undoubtedly a hotel that has a customer focused approach . The staff are polite and considerate. The facility is new and well kept . Incredible value for money !!
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Hotel
Met at reception by a charming and smiling receptionist who quickly checked us in. Our room is spacious and has all the amenities you would expect.The only criticism would be the lack of tea/coffee making facilities. I would highly recomend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Liked: Property conditions & facilities
This was such a lovely hotel - especially for an airport hotel. Lovely modern amenities and a spacious room. Not sure there was much going on in bar or restaurant, but that didn’t bother me. An easy 5 minute walk to the airport, and it you are coming from the city, a €3 bus ride on the F line drops you off across the road. Too easy.
Stayed 1 night in Jun 2024

10/10 Excellent

Daphne

Stayed 1 night in May 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed for one night. Check in and restaurant staff were wonderful, room was clean and comfortable and breakfast was excellent. 5 minute walk from the airport, would definitely stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Nav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent stay. Only a 5 minute walk from the airport and right beside a bus station to downtown. Hotel staff are all very friendly and accommodating! Will take the time to help you with plans in the city and mountains. Room was excellent as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Steve

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jack

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent - extremely helpful. We arrived around 11am with our luggage and 8 month old the day before our flight out of Innsbruck. They had us checked in with a cot set up within 15mins so we were able to relax straight away.
Stayed 1 night in Dec 2023

10/10 Excellent

Shaukat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Clean hotel
We stayed one night at the hotel, our room was clean and spacious with clean and nice bathroom/toilet. Cleanliness is very important to us and this hotel lived fully up to our standard. Nice breakfast with different choices, you can ask for boiled egg or an omelette prepared for you, there was fresh fruit, different cereals, chees, and some sweet choices as well. Free parking space is close and with plenty of parking spaces. The city is around 10-15 min drive or you can take a but from outside of the hotel. All in all a good experience and will definitely stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

ELAINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute walk to airport
Stayed 1 night in Sep 2023

4/10 Poor

Phillip

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
staff was incompetent. signage at property was inadequate. twenty step climb with luggage required to enter property. no in room coffee or tea service.
Stayed 1 night in Oct 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penz Hotel West was a perfect place to stay to board an early flight. It is a short walk, 5 minutes, to the terminal. The dining room facility is beautiful and the food there is fabulous.
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, clean and quiet. The staff were friendly and helpful. It was very convenient for the airport. The free bus pass into town was also a nice touch. The breakfast was rather expensive at Euro20 and a minor issue: the bathroom extractor was ineffective. However, I would choose to stay again.
Stayed 5 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Eugenia

Stayed 1 night in Jul 2023

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Philip

Stayed 1 night in Jul 2023

10/10 Excellent

patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good airport hotel
Stayed 1 night in Mar 2023

8/10 Good

Clive

Stayed 2 nights in Feb 2023

8/10 Good

Koos

Stayed 1 night in Jan 2023

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just PERFECT!!
Stayed 1 night in May 2022