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Hotel Central

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Central

Lobby
Lobby
Cafe
Terrace/patio
Rooftop terrace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Spa

Explore the area

Map
Gilmstrasse 5, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    2 min walk
  • Court Church
    4 min walk
  • Imperial Palace
    4 min walk
  • Innsbruck (INN-Kranebitten)
    17 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Twin Room

  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room, 1 Twin Bed

Superior Single Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Single Room, 1 Twin Bed

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Reception

Hotel Sailer

Free WiFi
Restaurant
Air conditioning
Parking available
4.3 out of 5, Excellent, (937)
The price is $171
per night
$194 total
includes taxes & fees
Jan 9 - Jan 10
Hotel Sailer

About this property

Hotel Central

4-star hotel in Innsbruck City Centre
Pamper yourself in Hotel Central's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Hotel Central offers 87 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2020.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a health club and a steam room. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Hotel Central helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in April 2020.

Hotel Central is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cafe Central - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Croatian, Czech, English, French, German, Italian, Polish, Russian, Serbian, Slovak

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free ski shuttle
  • Secured self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Central

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 527 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1884
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 19 per person
  • Secured self parking fee: EUR 25 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 6 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Central Innsbruck
Hotel Central Innsbruck
Hotel Central
Hotel Central Hotel
Hotel Central Innsbruck
Hotel Central Hotel Innsbruck

Hotel Central Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1001 reviews" "
Rating 8 - Good. 362 out of 1001 reviews" "
Rating 6 - Okay. 80 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Our first room was noisy and without WiFi. After one night we complained to the front desk and were given a much nicer room, quiet and with working WiFi. Location is excellent and we had an outstanding view.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities
Is clean and convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Declan

Stayed 1 night in May 2024

10/10 Excellent

Vibhuti

Stayed 1 night in Sep 2024

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay, would be even better I you had some extra towels
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed our short stay. An issue with WiFi led to a change of room. Reception staff helpful and friendly. Would stay here again and recommend to friends.
Stayed 2 nights in Sep 2024

10/10 Excellent

ROCIO

Stayed 2 nights in Sep 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Bertha

The location is good but the hotel itself is just average
Stayed 2 nights in Sep 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

kristy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, friendly and accomodating
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Traveled with group
The rooms are small, but well-kept and clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to train station and old town.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location was great, despite being a little difficult to find. Our room was clean, and I felt safe. It was very hot and there is no A/C, but I can't fault the hotel for a changing climate. The buffet breakfast was hot, complete, and delicious. It was easy walking distance to the Old Town and many historic sites. Yes, I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was very modern and spacious with good shower heads. The room was clean and comfortable with plenty of space. The gym and sauna areas are tidy and well maintained. Overall we really enjoyed our stay here.
Stayed 3 nights in Sep 2024

8/10 Good

José Emilio

Stayed 1 night in Sep 2024

4/10 Poor

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It all started so well..... We arrived via Flixbus, the scenic route from Bozen/Bolzano early afternoon with the temperature hitting 30°, checked in and quickly left to go up the mountain (the three lifts). We were quite impressed with the Green credentials of the hotel. It is close to the station - we were leaving by train after noon. Most museums/galleries are a comfortable stroll away. We ate near the Goldenes Dachl and got back to the hotel about 9.30pm. We tried out the sauna facilites for a short while till it closed. The actual room was stifling. There was a large oscillating tower fan in the wardrobe so we plugged rhat in, it showed 30° and it didn't change much. At some point, it was turned off having made no contribution. I had requested single beds and these were provided. The way the bed design worked there was an inbuilt fridge at the end. Once the cupboard door was opened the heat given off was worrying. (There was a fridge in the next hotel and that was fine and generated little heat in comparison). It was a very uncomfortable night. Shower was fine. Breakfast was good and as requested gluten-free products were available. But the result of a poor night's sleep and the heat lead to the low score. Interestingly when we checked out I was expecting to be asked - had I had a comfortable night/enjoyed my stay and would have told yhem in person, but wadn't asked.
Stayed 1 night in Sep 2024

8/10 Good

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, room is a good size, safe as there are staff at desk all times, gym is fairly basic but expected for hotels, great location, small-ish shower but does the job, no aircon but a fan was provided and there are large windows.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica sarahi

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located conviently a few blocks from train station. All the staff we interacted with were very kind and quick to give us recommendations and directions for the area. Room was lovely, breakfast was great, and they stored our luggage for 3 days while we were hut-to-hut hiking in the area. Area is located close to old town for shopping, restaurants and things to do, and felt incredibly safe. Thank you for the great stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near old town. Easy to walk places. No air conditioning in the rooms but they provided large fans that worked well to cool the room while we slept. We did not have the breakfast but saw it and it looked good. There’s an a la cart option too.
Stayed 1 night in Sep 2024

6/10 Okay

Diana

Traveled with group
Liked: Cleanliness, property conditions & facilities
Hotel is nice but needs a/c or splitters installed. It was so hot that we couldn’t sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Hotel Central. Really convenient location, clean, no frills hotel. Staff was really great:)
Stayed 2 nights in Aug 2024