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Hotel Central

4.0 star property

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Photo gallery for Hotel Central

Breakfast, lunch, dinner served; international cuisine
Lobby
Property entrance
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Spa
$192
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Gilmstrasse 5, Innsbruck, Tirol, 6020
  • Hofburg
    ‪3 min walk‬
  • Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Golden Roof
    ‪5 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

8.0 out of 10
Very good
(16 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

8.8 out of 10
Excellent
(33 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(39 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, 1 Twin Bed

Superior Single Room, 1 Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Single Room, 1 Twin Bed

8.8 out of 10
Excellent
(8 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Central

4-star hotel in Innsbruck City Centre
Pamper yourself in Hotel Central's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Hotel Central offers 87 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2020.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a health club and a steam room. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Hotel Central helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in April 2020.

Hotel Central is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cafe Central - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free ski shuttle
  • Secured self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Central

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 527 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1884
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Renovated entire property - April 2020
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 19 per person
  • Secured self parking fee: EUR 25 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Guests under 6 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Central Innsbruck
Hotel Central Innsbruck
Hotel Central
Hotel Central Hotel
Hotel Central Innsbruck
Hotel Central Hotel Innsbruck

Hotel Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1006 reviews
Rating 8 - Good. 335 out of 1006 reviews
Rating 6 - Okay. 78 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene

Traveled with partner
Liked: Amenities, property conditions & facilities
Lovely hitel and friendly helpful staff.Very clean and comfortable and super location for walking around the town.
Stayed 1 night in May 2025

10/10 Excellent

Moira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 10 min from train station. Close to Golden roof, coloured houses. Lots of dining options nearby, as well as the restaurant in the hotel. Very clean and quiet modern rooms.
Stayed 2 nights in May 2025

10/10 Excellent

CHARLES, Decatur

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This hotel provided the perfect stay for us. The room was cleaned daily, which is rare these days The room wasn’t fancy but the bed was comfortable and the shower was good, too. We didn’t need it much but the AC worked well. The location was perfect as it was easily walkable from the train station, the old town and the Congress center. The reception staff were all very friendly and helpful, and fluent in English. Highly recommended!
Stayed 5 nights in May 2025

8/10 Good

Benedith

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

ling

Liked: Cleanliness, staff & service, room comfort

Good location but dates facility

The hotel boasts a perfect location, which is its standout feature. However, the facilities are quite dated. The gym is oddly combined with the sauna and shower area, which makes it feel more like a spa than a place to work out. It only has a couple of running machines, limiting fitness options. On the positive side, the staff are friendly and welcoming. The room itself is very basic—there are no coffee-making facilities or even an extra cup provided, which would have been a nice touch
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2025

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilitative and convenient👍
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but ....

Great room, great breakfast, a little strange shower/tub arrangement - best for athletic short people - and a non-engaged receptionist.
Stayed 1 night in May 2025

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in a central area

The staff was wonderful and the hotel is convenient to everything! We had a fantastic stay and would definitely recommend
Stayed 1 night in May 2025

10/10 Excellent

Lara

Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and simple. The staff was able to answer questions we had, very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Katharine Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, with really helpful staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Ann Marie

Stayed 1 night in Apr 2025

8/10 Good

Cristina

Stayed 1 night in Apr 2025

8/10 Good

Carlos

Stayed 3 nights in Apr 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Steven Paul

Stayed 4 nights in Mar 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stopover

Lovely stop over in Innsbruck, room was clean but dated, hotel was in a fantastic location and had a cafe attached to it. Although we didn’t use, it seemed very popular. The staff were lovely and nothing was too much trouble.
Stayed 1 night in Mar 2025

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our first visit to Innsbruck. easy place to stay and explore the city from and also a quick walk to train station
Stayed 1 night in Mar 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a great location. Liked the cafe, good service. Friendly reception staff and a nice clean room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Nice hotel. Clean. Some of the hotel staff at the reception desk were a bit rude. Great location.