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Sheraton Indianapolis City Centre Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Indianapolis City Centre Hotel

Outdoor pool
Garden
Room, 2 Double Beds (View) | View from room
Lobby
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
31 W Ohio St, Indianapolis, IN, 46204
  • Monument Circle
    2 min walk
  • Circle Center Mall
    6 min walk
  • Indiana Convention Center
    9 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    18 min drive

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (View)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (View)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Indianapolis City Centre Hotel

Hotel in Downtown Indianapolis
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Indianapolis City Centre Hotel features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 17997 square feet (1672 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Parking is available onsite for a surcharge.

Sheraton Indianapolis City Centre Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning.
Alexanders Bar and Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Circle Cafe - This coffee shop specializes in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily local cuisine breakfast available for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Covered valet parking fee: USD 50.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 565 out of 1000 reviews" "
Rating 8 - Good. 208 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 66 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew Thomas

Business traveler
Loved the upgrade of the room as I was selected as a vip for the day
Stayed 1 night in Oct 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They appear fraudulent by promising to return my deposit after 2days of checking out of the hotel. They are owing me $290.62 and yet to return it and they confirmed that there was no damages when I was leaving that early morning.
Stayed 4 nights in Sep 2024

10/10 Excellent

megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Abby

Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and excellent staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Kyja

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a used contact on the bathroom sink.
Stayed 1 night in Sep 2024

10/10 Excellent

Drexel

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Can’t recommend this one
The parking lot at the hotel is currently closed and they give you no other options besides $44/day valet. The valets were overwhelmed with cars stacked two deep and long waits for cars. The room itself wasn’t great — beds were not comfortable and the shower gel dispenser was empty. The refrigerator was not cold — had to throw out leftovers because they were not kept cold enough to be safe to eat. Would be dangerous if you needed to store medicine or baby milk in it. Overall the hotel is tired and the area around it is pretty empty and sad. There are better options in Indy for sure.
Stayed 2 nights in Sep 2024

10/10 Excellent

Franzetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing atmosphere with great staff service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities
Great night stay phenomenal view of downtown Indy
Stayed 1 night in Sep 2024

4/10 Poor

John

Stayed 1 night in Aug 2024

8/10 Good

ELDA, MAYWDOO

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I like the hotel and staff but unfortunately my room 923 was in front of the pool with zero privacy. The curtains need to be all the time and the room is completely dark. I am claustrophobic and it was not good
Stayed 2 nights in Sep 2024

4/10 Poor

Philip

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel is close to all downtown venues. Staff very disorganized. Check in was set for 3PM, but room was not ready until 3:45. Rooms and parking are quite expensive. One in hotel resturant with limited menu options. No complementary breakfast. Not many amenities. Small refrigerator in room, no microwave oven, no iron, no hair dryer. One ice machine location for 24 floors of rooms. Poor cable TV selection, no premium channels, poor snowy reception on most channels.
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn, Durham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & with room with comfortable beds. Toilet is odd but had a wonderful stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ajay

Stayed 2 nights in Aug 2024

2/10 Terrible

Chileshe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fine and simple. Hotel overall feels old and out dated. Carpet was suspect. Once arriving at our room we noticed the thermostat at 80 degrees. We found hotel instructions on how to manage thermostat, nothing worked, A/C in our room was broken. Called the front desk and they said they will be sending their “mechanic” to help assist. After 45 min in the room with no mechanic showing up, I called again to understand the status. He showed up quickly after that. But all he did was unplug and plug things back in then scurried his way out the door. The AC was not fixed. On our way to dinner I stopped by the front desk to understand why I paid for a room with no working A/C in the middle of summer, the staff finally offered to place us in different room with the same style. Once arriving at our new room that night, it was not the same style and there was no window view of the monument which we had paid extra $$$ for. Being tired and coming back late we gave up on trying to secure a different room with the style we actually paid extra $$$ from. One of the worst experiences I had with a hotel, almost ruined an anniversary night. Would never recommend this hotel whatsoever. There are plenty of hotels in the area to choose from, don’t pick this property!!
Stayed 1 night in Aug 2024

10/10 Excellent

Nora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, very helpful. Mindi at front desk was VERY HELPFUL with places to site see also given a room with an amazing view of the monument. Thank you Mindi! Will be back soon.
Stayed 1 night in Sep 2024

10/10 Excellent

Cantrice

Traveled with family
Liked: Cleanliness
Beautiful
Stayed 1 night in Aug 2024

6/10 Okay

Content

Disliked: Staff & service, room comfort
Air condition did not work. We reported. They said they fixed it but it only went down 2 degrees. I was uncomfortable and hot thr whole nite.
Stayed 1 night in Sep 2024

6/10 Okay

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The manager on duty was very rude and combative. Continued to pursue me after i checked into my room and came back out to leave. Threatened to kick me out the hotel, saying someone told her i called her a bad word. I told her i haven't said anything to anyone and I'm just trying to leave.
Stayed 2 nights in Sep 2024