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Residence Inn by Marriott Indianapolis Downtown on the Canal

3.0 star property

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Photo gallery for Residence Inn by Marriott Indianapolis Downtown on the Canal

View from property
BBQ/picnic area
1 bedroom, in-room safe, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Parking available
  • Kitchen
$157
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
350 W New York St, Indianapolis, IN, 46202
  • Indiana Convention Center
    ‪9 min walk‬
  • Gainbridge Fieldhouse
    ‪14 min walk‬
  • Lucas Oil Stadium
    ‪17 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 549 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (View)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (View)

8.2 out of 10
Very good
(22 reviews)
  • 492 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 492 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 492 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Canal View

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Canal View

8.4 out of 10
Very good
(6 reviews)
  • 492 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, City View

8.8 out of 10
Excellent
(16 reviews)
  • 492 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Indianapolis Downtown on the Canal

3-star hotel in Downtown Indianapolis
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Residence Inn by Marriott Indianapolis Downtown on the Canal offers 134 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Indianapolis Downtown on the Canal features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in March 2020.

Residence Inn by Marriott Indianapolis Downtown on the Canal is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - March 2020
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Canal
Residence Inn Marriott Canal
Residence Inn Marriott Canal Hotel
Residence Inn Marriott Canal Hotel Indianapolis Downtown
Residence Inn Marriott Indianapolis Downtown Canal
Residence Inn Marriott Indianapolis Downtown Canal Hotel

Residence Inn by Marriott Indianapolis Downtown on the Canal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 365 out of 697 reviews
Rating 8 - Good. 187 out of 697 reviews
Rating 6 - Okay. 79 out of 697 reviews
Rating 4 - Poor. 37 out of 697 reviews
Rating 2 - Terrible. 29 out of 697 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Slowest elevator in the entire world
Stayed 8 nights in May 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i stayed here while my eife wad in the hospital. everything was great. being on the canal wss a bonus. i was able to take a break to meditate and relax.
Stayed 3 nights in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
We were in town to visit Purdue-Indianapolis so the location is great as we were able to easily walk over from the hotel as well as walk to downtown Indy. They did not have the room available that we had booked (the two bedroom suite) but did but us in two separate rooms. This would have been fine but one of the rooms had a definite odor that seemed to intensive every time we came back to the room. Otherwise, the rooms were very clean and comfortable. Breakfast was good. Staff very friendly and helpful. I would probably stay here again if I were in the area.
Stayed 1 night in Jun 2025

4/10 Poor

Jackie

Traveled with family and small children
Toilet wasnt flushing, no maintenance in the building. Asked for a plunger to take care of the toilet myself. Beds were uncomfortable, especially the pullout. Couch itself was crooked and uncomfortable as well. Only good thing at breakfast was waffles. Eggs, sausage and biscuits were cold both days. Pool was nice.
Stayed 3 nights in Jun 2025

8/10 Good

josh

Everything was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Gael

Stayed 1 night in May 2025

8/10 Good

Thomas D, Lewisville

Liked: Cleanliness, amenities, property conditions & facilities
It was just a bit dated. The bathroom sink was cracked and the stopper didn't fully close. The windows were very dirty. The iron was scorched. There was no room safe so I declined room service the whole time I was there. On the positive side: great location, nearby grocery but just one cafe, walkable even after midnight, very good front desk staff; excellent Hoosier biscuits and gravy with the complimentary breakfast.
Stayed 5 nights in May 2025

10/10 Excellent

Myriah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Prime location, staff was helpful, breakfast was good.
Stayed 3 nights in May 2025

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gisselle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique, just fairly clean and convenient
Stayed 4 nights in May 2025

4/10 Poor

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hidden charges

Room was huge nice amenities however what they don’t tell you is there is a $30 parking charge that just shows up in your bill
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tomas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good cleaning and a good breakfast. Also nice workers and helpful. Thank you.
Stayed 9 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Would definitely stay there again next time I’m in town
Stayed 3 nights in May 2025

8/10 Good

Daniel

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk were friendly and helpful. We were able to retrieve a water bottle we had left in the fridge after we checked out. Also, we enjoyed walking along the canal walkway in the evenings, and the hotel was a convenient walk from the convention center where we attended a conference.
Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All that you need in Indy

Amazing location, walking distance to the main attractions. Beautiful canal view. One of the better breakfast selections too! Had to switch rooms one night into our 3 night stay. The hotel staff was more than accomidatung to help us get to a quieter room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was right on the canal where we could walk away from traffic and enjoy some nature . Food was great and service excellent .
Stayed 1 night in Mar 2025

2/10 Terrible

Dennis

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am very disappointed in this hotel. Although the staff was very friendly, I would not recommend this hotel. I showed up just after midnight, the gentleman at the front desk gave me the keys to my room. Went up to the room and could not get in. Had to go back to the desk, he gave me keys to a different room. The room was very dated and had a moldy smell to it. The white doors were filthy, the walls looked like they were getting patched and the bathroom walls looked like it had water damage. The next day I got a call from the front desk and they told me I was in the wrong room, the lady walked me to the correct room and let me in, there was someone already in this room. Then she brought me to a third room. This was finally where I stayed. The next day the TV wasn’t working and the very helpful maintenance man said it was because there was a crane blocking the satellite dish on the roof. The cable came back on the next day. The last two days were fine. Great staff but the hotel needs a lot of attention.
Stayed 5 nights in Apr 2025

10/10 Excellent

Tonia, Huber Heights

Wonderful property
Stayed 1 night in Mar 2025

8/10 Good

SERGII

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has some minuses. Like an elevator. But it’s nice clean in a good spot.
Stayed 3 nights in Mar 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Telisha

Stayed 2 nights in Jan 2025

8/10 Good

Ian

Stayed 2 nights in Mar 2025