8/10 Good
Lauren
Traveled with partner
Mar 21, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at the Omni many times. We love how close it is to the convention center and the area restaurants.
The Omni recently underwent some renovations. And somehow, the renovations downgraded what we’d come to enjoy. The room felt smaller, the bathroom even more so. The cafe was overpriced and we missed the buffet that had been there previously. The television was so close to the wall, we couldn’t hook up our Firestick. This, overall, wouldn’t have been a huge problem, but we had multiple issues with the remote. It was laggy and could barely access the channel guide (even after we had someone come up and ‘fix’ it— it worked smoother for a few hours but the next day, it was back to being finicky). Wi-fi also seemed laggy— thankfully, the front desk upgraded us for the free internet package, instead of having us pay for it.
The true saving grace for this hotel, besides the location, is the staff. Every person we interacted with was the BEST. So pleasant and professional and helpful. They all deserve a raise!
Lauren
Stayed 3 nights in Mar 2025