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Embassy Suites by Hilton Indianapolis North

3.5 star property

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Photo gallery for Embassy Suites by Hilton Indianapolis North

Lounge
Lobby lounge
Indoor pool
Bar (on property)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Room service
  • Laundry

Explore the area

Map
3912 Vincennes Rd, Indianapolis, IN, 46268
  • St. Vincent Indianapolis Hospital
    ‪3 min drive‬
  • Fashion Mall at Keystone
    ‪12 min drive‬
  • Butler University
    ‪15 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Shower)

8.0 out of 10
Very good
(7 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | 46-inch LED TV with cable channels, TV

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(19 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (2 Rooms)

Suite, 1 Bedroom, Non Smoking (2 Rooms) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (2 Rooms)

8.8 out of 10
Excellent
(48 reviews)
  • 440 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Indianapolis North

Indianapolis hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a bar/lounge, a snack bar/deli, and a business center. Housekeeping is available on request.
Embassy Suites by Hilton Indianapolis North offers 221 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 46-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Indianapolis North features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This hotel offers access to a business center and 4 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. A complimentary area shuttle within 3 mi is available for guests. Complimentary self parking is available on site.

Embassy Suites by Hilton Indianapolis North is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered each day.
Ellingtons restaurant - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare.
Whispers Lounge - This bar specializes in American cuisine and serves dinner and light fare.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Ellingtons restaurant
  • Whispers Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1985
  • Comprehensive food waste policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to midnight
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Indianapolis North
Embassy Suites Indianapolis North
Embassy Suites Indianapolis
Indianapolis Embassy Suites
Embassy Suites Indianapolis North Hotel
Embassy Suites Indianapolis North
Embassy Suites by Hilton Indianapolis North Hotel
Embassy Suites by Hilton Indianapolis North Indianapolis
Embassy Suites by Hilton Indianapolis North Hotel Indianapolis

Embassy Suites by Hilton Indianapolis North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 98 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Robert M

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
cockroaches in room by coffee maker. room 227
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

david

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
No problems. It has everything here for a nice stay.
Stayed 1 night in Dec 2024

6/10 Okay

Craig

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Family Experience was “okay”
We were happy at how nice everything looks. But we’re sad to find out the rooms are not able to be climate controlled normally. The first night there was extremely hot. So in the morning we had our balcony door open and within minutes, the maintenance guy showed up and told us we needed to close our door per the manager. He explained that the heating and cooling is very old in the building. So he changed it over to fan only and it was still way too hot for our second night. On a positive note, we chose to stay at Embassy suites because of how amazing the breakfast is. They did not disappoint. All of the people working there were so kind to us and our children.
Stayed 2 nights in Dec 2024

2/10 Terrible

Stacy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Jean Paul

Disliked: Staff & service, property conditions & facilities
Elevators not working. Changed our room on arrival
Stayed 1 night in Nov 2024

10/10 Excellent

Kennitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, inside and out and the staff was amazing. Will definitely book again. 10 out of 10.
Stayed 1 night in Oct 2024

8/10 Good

Monte

Stayed 1 night in Nov 2024

8/10 Good

Philip, Independence

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay. Best hotel we've stayed @ traveling on the road in sometime. Only suggestion is the elevators; stay near the stairs and lower floors because only 2 work and they're incredibly slow.
Stayed 1 night in Nov 2024

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one elevator working. Took a amount of time for the elevator to come. Robin the bartender was excellent though.
Stayed 3 nights in Nov 2024

2/10 Terrible

Larisa

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for three days with our pet, and every day I informed the front desk when we were leaving with our dog so the housekeeper could clean our room. Despite this, not once was our room cleaned, replenished, or serviced during our stay. The beds were uncomfortable, and the property overall lacked proper maintenance. There are large posters asking guests to be considerate about noise levels after 10 p.m., yet at 11 p.m., groups of kids were running through the hallways. It was clear that the hotel does not enforce its own policies. The elevators were another major inconvenience. Out of four elevators, only two—one at each end of the building—were available for guests, leading to long wait times. It was often faster to climb five flights of stairs. On a positive note, the lady who offered snacks in the evenings was a highlight. She ensured that guests, especially unsupervised children, handled food properly and kept the area clean. She consistently cleared tables and picked up plates, providing excellent service. Unfortunately, the rest of the staff was disappointing. The front desk was unwelcoming, housekeepers were often seen talking on their phones for extended periods, and the lady at the bar was rude and uninviting. The only exception was the bartender on our first day, who was friendly and attentive. Overall, I wouldn’t return to this property due to the poor service, lack of enforcement of policies, and general discomfort.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Nov 2024

10/10 Excellent

Clayton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Will come again
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
I love that hotel, only thing is that practically ever surface was dusty like it had not been dusted in awhile.
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a business trip
Perfect place to stay for purposes of my business trip. Room was in good condition, fitness room large, breakfast selection good.
Stayed 1 night in Nov 2024

10/10 Excellent

Isaiah

Stayed 1 night in Nov 2024

6/10 Okay

Rachel

Business traveler
Liked: Cleanliness, amenities
Overall, my stay was okay but I would not stay again. 2 of the 4 elevators were out of service and the ones that worked were very slow. I also found the person working the afternoon bar to be less than helpful/friendly, but the front desk staff was wonderful. There were a good number of restaurants around the property which was convenient too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a winner
Clean, comfortable, free breakfast, free drinks, great staff, all around nice vibe. I never met an Embassy Suites I didn't like
Stayed 2 nights in Nov 2024

8/10 Good

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
All the noise in the lobby could be heard. Breakfast options weren’t replenished quickly. The rooms are definitely showing their age. Otherwise a great stay!
Stayed 1 night in Nov 2024

6/10 Okay

Keri

Traveled with family and small children
Liked: Staff & service
The manager was great to work with. The evening reception was earlier than normal- we missed due to the timing, this particular weekend there was a national tournament so tons of students and families at the pool, eating areas. Very noisy and loud with kids running between floors. Elevator was broke down which made lengthy waits just to move about.
Stayed 2 nights in Nov 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live this hotel us always clean
Stayed 1 night in Nov 2024

8/10 Good

Belinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Families and groups seemed very happy - playing and enjoying the pool and internal courtyard from early morning to late at night. The breakfast area filled up early with very hungry folks, so the fruit ran out quickly. The front desk staff were polite but not particularly helpful or friendly -clearly not there to be of service The elevators were very slow. The stairwells were under repair. Our bed was comfortable, the bathroom very clean. adjusting heat and a/c is restricted.
Stayed 2 nights in Nov 2024

2/10 Terrible

Lindsey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here! We will never ever return to this hotel, ever. I typically default to Embassy when I travel bc they have a great track record, are nice and clean and the free breakfast is always great for our family. This was the most disappointing hotel stay I’ve ever had, I would have left and stayed somewhere else but everything was sold out bc of the Taylor swift concert being in town. I wish I could post the pictures I took of the facility - our room smelled like dirty old smoke, every cushion was stained, walls were stained, there was a disgusting sock under the bathroom vanity and the floor had hair all over it, no cover on the light bulb over the tub, bathroom door looked like the bottom was randomly sawed off, bathroom fan sounded like an Apache attack helicopter, fridge was so banged up and shoved very crooked and lazily in a cabinet space that was cracked, almost every milk, juice and coffee machine at the breakfast buffet had an out of order sign on it, the breakfast options were minimal and everything we tried was hard as a rock - especially the French toast, the green tablecloth at the coffee station had weeks or months worth of milk stains on it, the elevators would start to move before the doors were completely closed, shampoo dispensers were off the shower wall and just laying in the tub, staff was rude and short. I wish I was joking or exaggerating about my experience but I’m not, and I have pictures to prove it. If you have reservations here, change them!
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast buffet!
Stayed 3 nights in Oct 2024