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Embassy Suites by Hilton Indianapolis Downtown

3.5 star property

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Photo gallery for Embassy Suites by Hilton Indianapolis Downtown

Breakfast, lunch and dinner served
View from room
Indoor pool
LCD TV, pay movies, MP3 dock
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Parking available

Explore the area

Map
110 West Washington Street, Indianapolis, IN, 46204
  • Indiana Convention Center
    ‪3 min walk‬
  • Gainbridge Fieldhouse
    ‪6 min walk‬
  • Lucas Oil Stadium
    ‪11 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Room

Room | Living area | LCD TV, pay movies, MP3 dock

Room

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 370 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Two Doubles Corner Suite

Executive Two Doubles Corner Suite | Living area | LCD TV, pay movies, MP3 dock

Executive Two Doubles Corner Suite

  • 450 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for 1 Bedroom 2 Bath Bi-level Suite

1 Bedroom 2 Bath Bi-level Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

1 Bedroom 2 Bath Bi-level Suite

  • 675 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, One King Bed, Roll In Shower

LCD TV, pay movies, MP3 dock

Suite, One King Bed, Roll In Shower

  • 370 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Suite, 2 Double Beds, Non Smoking

  • 370 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | LCD TV, pay movies, MP3 dock

Executive Suite, 1 King Bed

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • 370 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 370 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | Living area | LCD TV, pay movies, MP3 dock

Room, 2 Bedrooms

  • 452 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Two Doubles Suite

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Two Doubles Suite

  • 370 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

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About this property

Embassy Suites by Hilton Indianapolis Downtown

3.5-star Indianapolis hotel, connected to a shopping center in Downtown Indianapolis
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Cooked-to-order breakfast is free. Other amenities include a bar/lounge, a snack bar/deli, and WiFi in public areas. Housekeeping is available on request.
Embassy Suites by Hilton Indianapolis Downtown offers 360 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Indianapolis Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast and manager's reception are offered (may not be available daily). A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Embassy Suites by Hilton Indianapolis Downtown is a smoke-free property.

Guests are offered a complimentary cooked-to-order breakfast. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Indianapolis Downtown has a restaurant serving breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (USD 11.95); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 46 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)
  • Fee for wired internet in public areas: USD 11.95 (rates may vary)
  • Covered self parking fee: USD 46 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Indianapolis Downtown
Embassy Suites Indianapolis Downtown
Indianapolis Downtown Embassy Suites
Embassy Suites Indianapolis
Indianapolis Embassy Suites
Embassy Suites Indianapolis Downtown Hotel
Embassy Suites Indianapolis Downtown
Embassy Suites by Hilton Indianapolis Downtown Hotel
Embassy Suites by Hilton Indianapolis Downtown Indianapolis

Embassy Suites by Hilton Indianapolis Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 558 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of being right down town.
Stayed 2 nights in Mar 2025

2/10 Terrible

Bartholomew

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I did not get my safe deposit back
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle, Mandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Christopher

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I called the property directly just before booking 2/22. I made sure to verify with staff that the pool would be OPEN and there would be no planned maintenance. A big part of my family’s trip was to utilize the pool. Upon arrival, I was informed that as of 3/3 the pool had been closed and was planned to be closed for maintenance. I spoke with the front desk associate about my concern. And I was told the pool has had a leak and they finally found someone to fix it. The issue is, there are multiple other options in the area with pools, and many more cheaper without pools. I booked a place with an open pool for my child as that was what she was looking forward to. Or I could’ve saved a lot more money and just booked a property without a pool since this property’s pool was not in service. I feel as if I had paid for and picked this property and didn’t get the value for what I paid. Unrelated the property and signage is confusing, we walked around for 20 minutes trying to find the front desk as more than half of their elevators were out of order. The room itself was okay, the bathroom smelled, and the ceiling was coming apart. I can say the only positive about this property is the free breakfast that was served.
Stayed 1 night in Mar 2025

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice facilities!!
Stayed 1 night in Feb 2025

6/10 Okay

David

Traveled with group
Liked: Cleanliness, staff & service
I’ll always be an Embassy Suites fan, but this location needs some TLC. The staff was fantastic, front desk and housekeeping were extraordinary. The parking garage/situation leaves something to be desired. A set of elevators being down during the Big Ten Tournament was less than optimal. The area around the hotel could use some beautification, better/modern lighting and a some attention.
Stayed 1 night in Mar 2025

8/10 Good

michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

michael

over all everything was fine i would go back for sure
Stayed 2 nights in Mar 2025

2/10 Terrible

Bailey

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Only two working elevators and pool and hot tub were closed. That’s the only reason we booked this hotel over any other
Stayed 1 night in Mar 2025

6/10 Okay

christina

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not cleaned and we had to call down to get towles. It also would have been nice if the pool was open. And with only two elevators working sometimes the wait was pretty long.
Stayed 2 nights in Mar 2025

10/10 Excellent

KELLY

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great time great space
Stayed 2 nights in Mar 2025

2/10 Terrible

Eric

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Horrible communication skills

I spent $98 more to stay here because there was a pool only for them to tell us they decided to close the pool for the weekend because of how busy the hotel was.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Melinda, Guyton

Stayed 2 nights in Feb 2025

8/10 Good

Wadson

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Clinton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a very convenient location for what I was in town for.
Stayed 2 nights in Feb 2025

6/10 Okay

Ryan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff supporting the morning breakfast/evening happy hour was very pleasant and happy to help.
Stayed 1 night in Mar 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing all around
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Business traveler
Stayed 1 night in Feb 2025

10/10 Excellent

Sherrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent - very spacious.
Stayed 1 night in Feb 2025

6/10 Okay

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Too loud at night, other than that staff is very polite.
Stayed 3 nights in Feb 2025

8/10 Good

Brook

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Brook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Feb 2025

2/10 Terrible

Stace

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Worth The Cost!!!

Almost $300 a night PLUS $46 to park. Only had 1 working elevator so you would wait forever to get to your room, no one greeted us when we arrived so we waited with a luggage cart trying to figure out how we were supposed to get all of our bags up an escalator to get to the front desk and check in, tons of kids running around screaming and slamming doors throughout the night so I got no sleep whatsoever, there was a big hole in the wall of our room and the paint on the ceiling in our shower was chipping and falling off. Very disappointing
Stayed 1 night in Feb 2025