Days Inn & Suites by Wyndham Northwest Indianapolis

2.0 star property

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Photo gallery for Days Inn & Suites by Wyndham Northwest Indianapolis

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Property amenity
Indoor pool

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3910 Payne Branch Rd, Indianapolis, IN, 46268
  • St. Vincent Indianapolis Hospital
    ‪4 min drive‬
  • Fashion Mall at Keystone
    ‪10 min drive‬
  • Butler University
    ‪14 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪34 min drive‬

Room options

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Days Inn & Suites by Wyndham Northwest Indianapolis

Indianapolis hotel with indoor pool
Along with an indoor pool, this hotel has a 24-hour business center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Days Inn & Suites by Wyndham Northwest Indianapolis offers 110 accommodations with coffee/tea makers and complimentary weekday newspapers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.
Guests are offered a complimentary on-the-go breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Prepaid credit cards are not accepted for any bookings or onsite payments
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Indianapolis Northwest
Days Inn Northwest Hotel Indianapolis
Days Inn Northwest Indianapolis
Days Inn Northwest Indianapolis Hotel
Days Inn Wyndham Northwest Indianapolis Hotel
Days Inn Wyndham Northwest Indianapolis
Days Inn & Suites by Wyndham Northwest Indianapolis Hotel
Days Inn & Suites by Wyndham Northwest Indianapolis Indianapolis

Days Inn & Suites by Wyndham Northwest Indianapolis Reviews

Reviews

5.6
Rating 10 - Excellent. 166 out of 1004 reviews
Rating 8 - Good. 164 out of 1004 reviews
Rating 6 - Okay. 179 out of 1004 reviews
Rating 4 - Poor. 206 out of 1004 reviews
Rating 2 - Terrible. 289 out of 1004 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

2/10 Terrible

Stefany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. My room was filthy the doors didn’t lock, the lights in my room didn’t work. Absolutely terrible. I checked in and out same day did not stay there.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

Everything was out dated. The linen was dingy, the TV was blurry, the toilet felt like it was going to fall through the floor, it wasn't the cleanest, but I feel like that was due to everything being so old.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denis armando

Stayed 1 night in Mar 2025

6/10 Okay

florence

Liked: Property conditions & facilities, room comfort

Located in nice area

The hotel was located in a nice area of town. The room smelled really fresh and was quite spacious. The bed was pretty comfortable. The only reasons I did not give my stay a 4 was because the pillow cases smelled and the tub was not cleaned very well or at all. The continental breakfast consisted of bread and pancakes. I didn't eat it. The staff was ok.
Stayed 2 nights in Mar 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Graham

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Place was run down. Phone didn’t work, alarm clock didn’t work. Office smelled unclean
Stayed 2 nights in Mar 2025

8/10 Good

Scott

Liked: Cleanliness
Convenient off of 465. Its what you pay for, dont be a Karen. Nice place for the cost.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Not a happy customer

Front of hotel was nice, once you passed the front desk you knew it was a very old hotel. We went in our room, found long black hairs in the tub and food on the floor. Beds were comfortable, no big hot tub in room like picture showed, and it said there was. Pool was ok. Not very warm. Room over all was very old, you could see places where they did repairs. I will never stay here again. We at first had problems booking on line, so we called the hotel and they were going to charge us an extra 40.00 for extra charges. We asked her why so much but she just said that's what the hotel does, we said that was crazy, can you can get tge same room on line and not get charged the 40.00 extra dollars . After we said that she hung up on us. we finally got it booked on line. As i said before we will not stay there again.
Stayed 1 night in Mar 2025

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melody

Stayed 1 night in Mar 2025

10/10 Excellent

Tena

Stayed 2 nights in Mar 2025

2/10 Terrible

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Heated pool was cold, broken heater in pool area, shower shooting water out around nozzle, bed as hard as a rock. Worst continental breakfast I have ever seen. Overall smell to entire hotel. Spend another $50 and stay at a better hotel!
Stayed 1 night in Mar 2025

6/10 Okay

OLIVIA, Pomona

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and walkable to locat stores and food services.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Wouldn't stay again

The hotel reeked of marijuana even though the rooms were all listed as non-smoking. The light fixtures in our room didn't work and carpet was stained. The beds were comfortable though. The pool and fitness rooms were pretty good. There was a shooting in the parking lot of the store nearby the night we stayed as well. It was decent for the price, but I wouldn't stay again.
Stayed 2 nights in Mar 2025

6/10 Okay

Hannah

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The pool was the best thing it offered, I only had two towels and I asked for one more and the front desk told me no, the gym they offer is barely in working conditions and the bathtub I had had paint chipped the whole size of it, the lamp shades were all very loose and I had to straighten them up like they couldn’t even do that and the pillow cases I had were to dingy I didn’t even use two of them due to the fact they needs replaced so badly
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't ever stay here

This place is awful. They charge you at the desk when you check in a 50 dollar incident fee that they never told you about when booking. They say they'll refund it but they have yet to refund mine.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Phillip

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Tv did not work, called front desk and the hung up twice. Went to front desk and they gave a difference remote that also didnt work AC was so loud had to scream a conversations
Stayed 1 night in Mar 2025

8/10 Good

alexis

Stayed 1 night in Feb 2025

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Kailey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT recommend

Waited at the front seat for close to 25 minutes before someone came to help us out (After I called the Hotel twice). When we got the first hotel key, we were given a room that was occupied and we walked in on someone. Second key didn’t work, and had to get another set. Overall terrible experience and wouldn’t recommend.
Stayed 1 night in Feb 2025

2/10 Terrible

Ashley

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for the pool for my kids but got there and they had closed it for unknown amount of time to change out/replace/clean pipes or something. They could have said that ahead of time before i booked! Waste! Hotel was not very clean and was very outdated. Front desk made my daughters and i feel uncomfortable as a couple of strange men were lingering around the lobby watching us check in at 10pm. Vending machines were broken except one that was on the other side of the hotel. Door locks were loose but I managed to rig up the iron board as a backup safety measure for us for the weekend. Housekeeping staff were beyond friendly and accommodating but that was the only positive I have for this hotel. Oh! No elevator service either. Thank God we didnt pack a ton but still struggled to get luggage to our room. They did offer to help but with the strange men hanging out, watching us, i did not feel safe allowing for any assistance in bringing luggage to our room. My daughter and I travel a lot for her competitive cheer and this will be one place we wont stay again. We arent hard to please by any means. We just want safe, clean, and to be provided what we pay for. Felt ripped off for sure.
Stayed 2 nights in Jan 2025

8/10 Good

Luis Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cozy place

A nice place, which I plan to return to, friendly and quite clean
Stayed 2 nights in Feb 2025