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Country Inn & Suites by Radisson Indianapolis East

2.5 star property

Choose dates to view prices

Photo gallery for Country Inn & Suites by Radisson Indianapolis East

Property amenity
Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
7610 Old Trails Rd, Indianapolis, IN, 46219
  • Gainbridge Fieldhouse
    ‪14 min drive‬
  • Indiana Convention Center
    ‪15 min drive‬
  • Lucas Oil Stadium
    ‪15 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson Indianapolis East

Indianapolis hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Country Inn & Suites by Radisson Indianapolis East offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 965 square feet (90 square meters) include conference space. This Art Deco hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site.

Country Inn & Suites by Radisson Indianapolis East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 965 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during July, August, and September:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Inn Indy East Indianapolis
Best Western Crossroads Hotel
Best Western Crossroads Hotel Indianapolis
Best Western Crossroads Indianapolis
Best Western Indianapolis
Country Inn Indy East
Country Indy East Indianapolis
Country Indy East
Comfort Stay Inn Indianapolis
Comfort Stay Indianapolis
Comfort Stay
Country Inn Radisson Indianapolis East
Country Radisson Indianapolis East
Country Inn Suites Indy East
Country Inn Suites by Radisson Indianapolis East
Country Inn & Suites by Radisson Indianapolis East Hotel
Country Inn & Suites by Radisson Indianapolis East Indianapolis

Country Inn & Suites by Radisson Indianapolis East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 93 out of 1002 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Adequate

I have been staying at this property for the past four years. The room is comfortable and the service is good. However, I was disappointed this time that the room was dark, the lights are on timers and go off automatically, even when you're in the bathroom. The rooms are dark overall as well. There was no shower gel in the bathroom. The bathrooms will need a refresh soon.
Stayed 2 nights in Apr 2025

4/10 Poor

Theodore

Liked: Staff & service
Disliked: Property conditions & facilities
property was run down and old conditions not updated.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristie

Stayed 1 night in Mar 2025

2/10 Terrible

Oscar, Milton

Disliked: Cleanliness
Belowvaverage
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Katina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

Mary was so helpful with making sure that I was comfortable while staying there, as I was having a few complications with my knee that alone meant so much, I can't thank her enough.
Stayed 2 nights in Apr 2025

6/10 Okay

Katie

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was polite and breakfast was great but the rooms were not properly cleaned. I found used napkin on the floor next to our bed, sticky substance on the nightstand, but the worst was the mold in the bathtub.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abreio So

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ronnie, ELKHART

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 2 nights in Mar 2025

8/10 Good

Niven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Joel

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Water advisory, couldn't use running water, no refund for it.
Stayed 1 night in Mar 2025

10/10 Excellent

Katey

Stayed 1 night in Mar 2025

6/10 Okay

Kelli

Traveled with group
Liked: Cleanliness, staff & service

sufficient, great service

Front desk, Mary, was the absolute nicest!!! So welcoming, friendly and helpful!! Bed was not that comfy, but it wasn't bad for a one night stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Britanie

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked this room with intention of staying here with my four daughters on their spring break. As soon as we walked into our room I knew we’d be checking out the next morning. The room was very small and cramped. There was visible dirt on the walls and doors. The linen looked improperly cleaned. The hotel is located in next to a fireworks store with no other stores or restaurants nearby. Our room was located by an emergency exit down a long dimly lit hallway away from the lobby, and it appeared the only other guests were truck drivers. Would never recommend to families or single female travelers. It felt like something out of a horror film.
Stayed 3 nights in Mar 2025

2/10 Terrible

Rahman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old property elevator not working very rundown
Stayed 2 nights in Mar 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

wayne

Stayed 14 nights in Mar 2025

10/10 Excellent

Telisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Scott, Fort Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine.
Stayed 1 night in Mar 2025

8/10 Good

Macayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Katrina

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Do NOT GO TO THIS PLACE! Beds were hard, sheets were dingy, sofa in the lobby had dirt on it! And when I was dissatisfied about the hard beds and expressed that to the front desk within 35 minutes after arriving she adamantly REFUSEDDDDD to give me my money or even half of it back! She started talking about hotel is in transition blah blah blah all the while not caring that the guests (myself and friend) were beyondddddddd dissatisfied and uncomfortable! After charging my credit for the night ( EVEN-THOUGH I DID NOT STAY! I check my account and she CHARGED IT A 2ND TIME! THIS HOTEL IS DESPERATE FOR MONEY DO NOT GO THERE!
Stayed 1 night in Mar 2025

6/10 Okay

scott

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Emily

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures do not look like the property! Completely dated, falling apart, stained showers, elevators not working.
Stayed 1 night in Mar 2025

10/10 Excellent

cherita