2/10 Terrible
April
Traveled with family
Mar 17, 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Rundown (unable to add photos)
1. The room, it had a mildew smell.
2. The refrigerator in the room didn't work.
3. Only enough towels to shower 1 day out of our 2 night stay.
4. Missing knob of closet with exposed screw.
5. Stains on both beds.
6. Pillows were not what you would expect from a hotel. They were square pillows in queen size pillow cases with very little stuffing.
7. Stains and holes on the couch and no chair in the "Living room" area.
8. Dresser and table were in very rough shape. Bottom drawer of dresser didn't come out.
9. There were multiple disgusting areas around the bathtub that had unknown substance on it.
10. Fan in bathroom covered in dust.
11. Bathroom door did not latch closed and wouldn't lock.
12. Multiple stains all over the floor.
13. Cobwebs all over.
14. When my husband and son went up to the 4th floor to get ice, the entire floor smelled like weed.
15. We were only able to get 1/2 of a container of ice. It was only enough to fill 1 cup.
16. When I took my son to the pool to go swimming, I noticed green algae all along the windows and even weeds growing in a couple corners.
17. The rail going into the pool wasn't secured into the ground outside of the pool.
18. The water fountain in the pool area was rusted.
19. The guide button on the remote for the TV didn't work.
20. Miscellaneous metal screwed to bathroom wall with sharp pieces exposed.
21. Paint chipped in multiple areas.
22. Barely any hot water.
April
Stayed 2 nights in Mar 2025
