Candlewood Suites Indianapolis by IHG

2.5 star property

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Photo gallery for Candlewood Suites Indianapolis by IHG

Indoor pool, sun loungers
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
8111 Bash Street, Indianapolis, IN, 46250
  • Community Hospital North
    ‪14 min walk‬
  • Dave & Buster's
    ‪2 min drive‬
  • Fashion Mall at Keystone
    ‪6 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪42 min drive‬

Room options

Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

  • 525 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

8.4 out of 10
Very good
(15 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(37 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Suite

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds

7.6 out of 10
Good
(11 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Candlewood Suites Indianapolis by IHG

Hotel in Castleton
This smoke-free hotel features an indoor pool, a 24-hour health club, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Weekly housekeeping is available.
Candlewood Suites Indianapolis by IHG offers 124 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.
In addition to an indoor pool, Candlewood Suites Indianapolis by IHG provides a 24-hour health club and a hot tub. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a library, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Candlewood Suites Indianapolis by IHG is a smoke-free property.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
In case of late arrivals, please follow the self check-in instructions on the boxes right outside the front door.

Renovations and closures

The following facilities or services will be unavailable from June 13 2025 to June 30 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Indianapolis
Candlewood Suites Hotel Indianapolis
Candlewood Suites Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis Hotel
Candlewood Suites Indianapolis
Candlewood Suites Indianapolis by IHG Hotel
Candlewood Suites Indianapolis an IHG Hotel
Candlewood Suites Indianapolis by IHG Indianapolis
Candlewood Suites Indianapolis by IHG Hotel Indianapolis

Candlewood Suites Indianapolis by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 394 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 122 out of 1004 reviews
Rating 4 - Poor. 97 out of 1004 reviews
Rating 2 - Terrible. 108 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Zach

Disliked: Amenities, property conditions & facilities
No one was at the desk when we arrived. Waited 15 min to get Expedia on the phone. After that the pool was closed the first day. Our TV wasn’t working properly and a staff member had to come to our room to address. The second day the pool was open, but the hot tub was ice cold. Will not be going back.
Stayed 2 nights in Mar 2025

2/10 Terrible

Tabitha

Stayed 2 nights in Mar 2025

8/10 Good

joanne

Traveled with family

Pretty great hotel

Construction and banging started really early. Front desk young manat night till 11pm had excellent service. Pretty hotel. Very attentive when we needed stuff. Great pool & hot tub.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodrequez

Liked: Cleanliness, staff & service, property conditions & facilities
Management and staff members were great.
Stayed 1 night in Mar 2025

6/10 Okay

Stephany

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Cornell

Stayed 2 nights in Mar 2025

2/10 Terrible

Craig

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

It was ok.

Customer service was great. The cleanliness overall was subpar. I’m not sure our floors in our room were vacuumed, the pool area was pretty dirty so we didn’t stay long. Unfortunately in the middle of the night our smoke detector started chirping. Not a fun experience. We also had 4 people in our room but only 2 towels, and no blankets for the pull out couch. The front desk brought them on request but had to wait a while for them, and it was just an inconvenience with having 2 small kids who need to get to bed.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Mostly good affordable hotel

Well I booked cause it was in IHG group. Then after I booked I started reading reviews… and let’s just say I was more than worried. But I said hell it was decent priced and I already booked so we gave it a try. So we got to Indy and got to hotel checking people were very nice and we got to the room and I was very relieved. The room was very clean and I am very weird about hotels so I check the bed and box spring seems like a fairly new bed very clean and comfortable. But all in all a pretty nice room and I felt at ease. The only negative thing about the experience was the shower holder was broken on the shower so we had to hold the wand the whole time.
Stayed 1 night in Mar 2025

10/10 Excellent

Shelly

Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Construction in the hotel that was noisy and there was lamps, and mattresses in the hallway as soon as you get off the elevator
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness
Shower didnt have much pressure. Elevator was slow. Otherwise, nice room and hotel. Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
Stayed 7 nights in Feb 2025

4/10 Poor

Marsh

Traveled with family
.
Stayed 3 nights in Mar 2025

4/10 Poor

Michele

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your time and money!

Absolutely disgusting!!! No fitted sheets, bathroom was dirty, beds were extremely uncomfortable!! Asked the front desk for a clean extra blanket…the guy walked around the desk and gave me a wadded up blanket that smelt like smoke and he said it came fresh out of the dryer. So disappointed and disgusted!!
Stayed 3 nights in Mar 2025

2/10 Terrible

Veronica

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the money very cheap and old and dirty
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Amanda

Stayed 2 nights in Feb 2025

10/10 Excellent

Louiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a last minutr booking due to a swim meet. The room was a very tiny studio with all the equipment to make breakfast or to even cook. I.loved having coffee in a porcelain mug.
Stayed 1 night in Feb 2025

2/10 Terrible

Travis

Disliked: Cleanliness, property conditions & facilities
We checked in and went to dinner. It was late when we returned and we were tired and loaded up a cart with our luggage and found our room. When we entered, we instantly noticed sticky substance on the table. The floor had stains on the carpet and the couch had several stains on the cushions. The pull out bed sheets were also stained and the bedroom lamp shade had dark stains splattered all over it. We went back downstairs to report it and the lady at the front desk didn't seem surprised. She gave me a receipt showing a refund and we went looking for another hotel.
Stayed 1 night in Mar 2025

4/10 Poor

Candace

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We wanted s pool and spa but I they were not working. Did not the large deposit which I still have not been refunded.
Stayed 1 night in Mar 2025

8/10 Good

Seara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025