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Candlewood Suites Indianapolis East by IHG

2.5 star property

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Photo gallery for Candlewood Suites Indianapolis East by IHG

Reception
Lobby
In-room safe, desk, laptop workspace, soundproofing
BBQ/picnic area
Studio Suite, 2 Queen Beds, Kitchen | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
7040 E. 21st Street, Indianapolis, IN, 46219
  • Children's Museum of Indianapolis
    ‪11 min drive‬
  • Gainbridge Fieldhouse
    ‪13 min drive‬
  • Lucas Oil Stadium
    ‪14 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Studio Suite, 2 Queen Beds, Kitchen | In-room safe, desk, laptop workspace, soundproofing

Studio Suite, 2 Queen Beds, Kitchen

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, laptop workspace, soundproofing

Studio Suite, 1 Queen Bed, Kitchen

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, soundproofing

Studio Suite, 1 King Bed, Kitchen

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, soundproofing

Studio Suite

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Candlewood Suites Indianapolis East by IHG

Indianapolis hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has a business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Weekly housekeeping is available.
Candlewood Suites Indianapolis East by IHG offers 81 air-conditioned accommodations with DVD players and safes. LCD televisions come with premium cable channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Candlewood Suites Indianapolis East by IHG is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited number of onsite parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Indianapolis East
Candlewood Suites Hotel Indianapolis East
Candlewood Suites Indianapolis East
Candlewood Suites Indianapolis East Hotel Indianapolis
Candlewood Suites Indianapolis East Hotel
Candlewood Suites Inanapolis

Candlewood Suites Indianapolis East by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 377 out of 896 reviews
Rating 8 - Good. 293 out of 896 reviews
Rating 6 - Okay. 108 out of 896 reviews
Rating 4 - Poor. 65 out of 896 reviews
Rating 2 - Terrible. 53 out of 896 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Latarsha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel

Stayed 2 nights in Jan 2025

10/10 Excellent

Andre

Stayed 1 night in Oct 2024

10/10 Excellent

Latarsha

Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect for our needs. We are a family of four. The room was spacious and perfect. The full sized ref was a bonus. The little kitchen was super coinvent. The only downside was the way in which the bathroom door swung open. Which did not affect our stay at all.
Stayed 3 nights in Jan 2025

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Latarsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great overall service
Stayed 2 nights in Jan 2025

10/10 Excellent

Latarsha

Stayed 2 nights in Jan 2025

10/10 Excellent

Latarsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Always friendly staff and helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Latarsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Switch to the 1 bd rm suite oh I must say I love it
Stayed 2 nights in Dec 2024

10/10 Excellent

Latarsha

Stayed 2 nights in Dec 2024

10/10 Excellent

Latarsha

Just love the service
Stayed 2 nights in Dec 2024

10/10 Excellent

Latarsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and desk staff very nice and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Latarsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Latarsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased, after reading other reviews

Staff was friendly and stay was very good. Water pressure was great and water was hot. The only thing that was a little off was that the appliances (fridge,heater) made some noise like they were struggling. Function was fine.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eric

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a problem with my booking, however the manager was excellent and resolved all my issues. Excellent service.
Stayed 3 nights in Dec 2024

4/10 Poor

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and service was polite. They did not have the room I booked.
Stayed 1 night in Dec 2024

2/10 Terrible

Susanne

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Get the ADA and pest control!

The hotel has two major issues: 1. All bathroom thresholds are raised (even the so-called accessible rooms), which render them inaccessible for travel wheelchairs. 2. Cockroaches.
Stayed 1 night in Nov 2024

10/10 Excellent

Marjorie

Traveled with partner
Liked: Amenities
Extremely clean and in a safe area. Places to eat nearby. Staff was very helpful
Stayed 1 night in Nov 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, lobby and hall had a strange smell and part of the floor in the room was sticky
Stayed 1 night in Nov 2024

4/10 Poor

Joshua

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The King suite a booked over a month in advance was downgraded to a queen standard room when I checked in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except there was a musty smell in the room. Opened the window for a while and it was gone.
Stayed 1 night in Oct 2024

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but issues with bugs

Booked in 2023 for the Taylor Swift concert. Price was excellent. Overall, the stay was very good. We did have some issues with bugs-not sure what kind. There was no way to close the thicker curtains in our room, 322, and there were very bright lights from a car dealership nearby that shone right into our room throughout the night. It was nice to have a full size refrigerator for our drinks and ice packs.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024