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Candlewood Suites Indianapolis Downtown Medical District by IHG

2.5 star property

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Photo gallery for Candlewood Suites Indianapolis Downtown Medical District by IHG

Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Property amenity
Fridge, microwave, dishwasher, coffee/tea maker
Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Gym

Explore the area

Map
1152 N White River Pkwy West Dr, Indianapolis, IN, 46222
  • Indiana University-Purdue University Indianapolis
    ‪5 min drive‬
  • Indianapolis Zoo
    ‪6 min drive‬
  • Indiana Convention Center
    ‪6 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Suite

Fridge, microwave, dishwasher, coffee/tea maker

Studio Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 496 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(19 reviews)
  • 850 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(29 reviews)
  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil Tub)

Suite, 1 Bedroom, Accessible (Mobil Tub) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Mobil Tub)

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • 496 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Indianapolis Downtown Medical District by IHG

Hotel in Near Westside
Along with a 24-hour fitness center, this hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Candlewood Suites Indianapolis Downtown Medical District by IHG offers 142 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with satellite channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 900 square feet (81 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Candlewood Suites Indianapolis Downtown Medical District by IHG has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 900 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests arriving after 11 PM should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Indianapolis Downtown
Candlewood Suites Indianapolis Downtown Medical District
Candlewood Suites Medical District
Candlewood Suites Medical District Hotel
Candlewood Suites Medical District Hotel Indianapolis Downtown
Candlewood Suites Indianapolis Downtown Medical District Hotel
Candlewood Suites Mecal Distr
Candlewood Suites Indianapolis Downtown Medical District

Candlewood Suites Indianapolis Downtown Medical District by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indy
Well kept and relaxing. Good value and not too far from downtown.
Stayed 1 night in Dec 2024

8/10 Good

Judith

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I got to hotel at 3:30pm. Was told they didn't have any rooms ready for check in. So I just had a seat in the lobby. Very very small lobby. The other couples walked in while I waited. Since it was a very small lobby I could get the staff talking and around 3:45 they said the rooms are ready. They checked in the other 3 couples before checking me in. Was taken back when they knew I had been there waiting. I wouldn't of thought much of it. I just thought that was rude and unprofessional.
Stayed 1 night in Dec 2024

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty room. No one at front desk for a long time waiting for check in
Stayed 2 nights in Dec 2024

10/10 Excellent

Bobbi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Recommend
Clean, spacious room with a lot of amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Lane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Stay
Rooms were clean and comfortable. Bed was comfortable. We were staying here to visit a friend in the hospital. I was very pleased with the quality of the facility. May be the best value you can find in the area. I highly recommend it for anyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachelle

Stayed 1 night in Nov 2024

10/10 Excellent

Meridith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always clean inviting and convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elloise

Stayed 5 nights in Oct 2024

10/10 Excellent

Shameka

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Loved it
Loved it even though I wanted the room with the hot tub but didn’t get it. But overtall very big and spacious
Stayed 1 night in Nov 2024

10/10 Excellent

julia

Stayed 1 night in Oct 2024

6/10 Okay

Scott

Traveled with family
Liked: Staff & service
As mentioned before, the elevator situation is Ridiculous!!! One elevator for the whole hotel, including housekeeping, is RIDICULOUS!! Other than this inconvenience though, the stay was quite pleasant, and a hidden gem. Fix the elevator situation, and you will have a winner here.

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the comfort and quiet of the suite; it was quite spacious and fully stocked with all the amenities. The staff was friendly. Only one elevator was operational, which did create delays.
Stayed 1 night in Nov 2024

2/10 Terrible

Deborah-n

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The conditions of the rooms were very poor especially the bathroom
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Elizabeth

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lance

Stayed 2 nights in Sep 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Suite was clean and spacious. Apparently the hotel was having some renovation work done so only one of the two elevators was operational and it was SLOW. Front desk originally put us on the 8th floor but after waiting almost 5 minutes for the elevator, I requested a room on a lower floor. Ended up being on the 1st floor, which was perfect. Ice maker in the fridge wasn’t working so kept having to go down to the basement to access the only ice maker in the building. Location was very convenient to downtown and parking was free.
Stayed 4 nights in Nov 2024

8/10 Good

Keith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of room
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024