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Best Western Plus Indianapolis North at Pyramids

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area
Outdoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby sitting area
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Gym
  • Pet friendly

Explore the area

Map
9320 N Michigan Rd, Indianapolis, IN, 46268
  • Hoosier Heights Indianapolis
    3 min drive
  • St. Vincent Indianapolis Hospital
    3 min drive
  • SportZone
    8 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    27 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Indianapolis NW Hotel

Pool
Breakfast included
Pet friendly
Parking included
3.9 out of 5, Good, (1096)
The price is $85
per night
$99 total
includes taxes & fees
Dec 11 - Dec 12
Best Western Plus Indianapolis NW Hotel

About this property

Best Western Plus Indianapolis North at Pyramids

Indianapolis hotel with outdoor pool
This hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Indianapolis North at Pyramids offers 108 accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Indianapolis hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Indianapolis North at Pyramids features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a vending machine, a garden, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Indianapolis North at Pyramids has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Hotel Indianapolis
Pear Tree Indianapolis Northwest
Indianapolis Drury Inn
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis Northwest Hotel
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis

Best Western Plus Indianapolis North at Pyramids Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 497 out of 1057 reviews" "
Rating 8 - Good. 335 out of 1057 reviews" "
Rating 6 - Okay. 120 out of 1057 reviews" "
Rating 4 - Poor. 64 out of 1057 reviews" "
Rating 2 - Terrible. 41 out of 1057 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Definitely earned its low star rating hotel. It was fine to sleep at but area was very sketchy and seemed un safe
Stayed 1 night in Aug 2024

10/10 Excellent

Leonard C.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden gem just outside carmel
Great hotel. very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Hiedi, SAINT LOUIS

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the freeway. Clean and comfortable rooms, Kind staff. The breakfast was really good and the hotel was near a lot of restaurants where you could pick up food so that was very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was clean and modern, room was clean and nicely appointed. A few minor issues... bathroom not cleaned each day and towels replaced. Breakfast wasn't ready when they said it would be on Sunday morning.
Stayed 3 nights in Aug 2024

6/10 Okay

Shinji

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Rayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was amazing for the price. The pool is nice, rooms are clean, the breakfast had a pretty decent selection, and the staff was amazing.
Stayed 1 night in Jul 2024

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Rachel

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We had cleanliness issues with our room. However, the front desk staff and GM were very helpful with fixing the issue.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Stayed 1 night in Jul 2024

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Pretty clean. Bed was comfy. Sink in bathroom drained slow. Told them about it. Over all good experience.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Stayed 3 nights in Jul 2024

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean.
Stayed 1 night in Jul 2024

6/10 Okay

Lauren, Harrisburg

Traveled with family
Liked: Cleanliness, staff & service
The check in process was easy and the staff were very nice. The breakfast was a bit oily and there were limited options
Stayed 1 night in Jul 2024

8/10 Good

Becky

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was in a great location close to the highway and variuos dining options. It was also very quiet even though every night it was very busy
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don’t waste your money
Not the cleanest hotel I have stayed at: In the bathroom alone there was pee on the toilet, pubic hairs on the floor & in shower, & we left with a 1/2 roll of toilet paper. Really a 1/2 roll, but we were to tired to go get more. In the room cup rings still on tables, mini fridge not even wiped out, candy wrappers in plain sight. The top blanket, I understand this doesn’t get washed every time, but it definitely should have been about 20 guests ago. It was disgusting Not enough pillows, hard bed. Won’t go back!
Stayed 1 night in Jun 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept!
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with group
Marianne Manko
I live 3 hours away in one direction, my friend 3 hours away in the other direction. We each drove into Indy the day of our stay. I called in advance to ask if we could have an early checkin at the Best Western and they said it was unlikely as it was booked solid. I confirmed they had my reservation during that call. The hotel was across the street from my destination and we would be pressed for time. When we arrived ONE HOUR after that confirmation call and ONE HOUR before check-in time we were told they had given our pre-booked hotel room had been given away and moved us to a Holiday Inn express 11 miles away. We drove there only to find our 2 queen room was not available and we were booked in a king room with a pullout bed. After a horrible night’s sleep on a paper thin mattress (I am 61 with back problems) they charged us MORE MONEY for the room than my guaranteed pre book price. The hotel was loud and I got no sleep. I will NEVER book with Hotel.com again. I will NEVER stay in at a Best Western or Holiday Inn again. I am now a sworn member of Marriott and will book ONLY from Marriott for the rest of my life. We were treated like dirt by Best Western. Hotel.com never texted or emailed me to give me a heads up except to ask for this review.
Stayed 1 night in Jul 2024

4/10 Poor

Diane

Business traveler
Disliked: Cleanliness, property conditions & facilities
Not worth the money
In this area of Indianapolis, there were a lot of hotels in the hundred dollar range which I assumed would be very minimal amenities and a lack of comfort. So I chose this hotel based on price, but it was very dirty. Had a very loud air conditioner and a below average breakfast. We got what I would expect we would get for $100 hotel in this area but this one was almost $200 so it is extremely overpriced.
Stayed 1 night in Jul 2024

4/10 Poor

Jon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Family reunion getaway
Went to check in, lady was watching a video while crocheting. We didn’t seem to be that important to her. Hotel pretty dirty. Pretty warm in hallways and lobby. Air conditioning working? Elevator very slow. Only four floors. Ice machine on third floor out of order. Wonder how long that’s been? Our room was clean. Slept well. Air conditioning worked very well. Hot shower with good pressure. Toilet worked flawlessly. Good location. Don’t think we’ll be back as there are many other options
Stayed 2 nights in Jul 2024

4/10 Poor

Marcus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were hot and humid. The “gym” was very hot, had no water and no towels. No one ever came and emptied the trash during our 3 days, so we just stacked our trash by the elevator, which is what everyone else was doing. They told us to just leave our towels in the hall. Wet. Others did the same so the hall smelled of wet towels. The entire ceiling fell out of the room with the ice machine and made that unavailable. Water and muck were everywhere. My son got sick from breakfast one morning (we’re thinking it was the yogurt). And the washer didn’t work. Aside from having beds and a place to leave our stuff, this wasn’t a pleasant stay. We got the absolute bare minimum.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sky

Liked: Cleanliness, property conditions & facilities
Easy and very comfy beds…
Stayed 1 night in Jul 2024

6/10 Okay

Evan

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2024