Best Western Plus Indianapolis North at Pyramids

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area
Lobby sitting area
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Outdoor pool
Free daily continental breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Pet friendly
  • Gym

Explore the area

Map
9320 N Michigan Rd, Indianapolis, IN, 46268
  • St. Vincent Indianapolis Hospital
    ‪3 min drive‬
  • SportZone
    ‪8 min drive‬
  • Eagle Creek Park
    ‪11 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪27 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Indianapolis North at Pyramids

Indianapolis hotel with outdoor pool
This hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Indianapolis North at Pyramids offers 108 accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Indianapolis hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Indianapolis North at Pyramids features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a vending machine, a garden, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Indianapolis North at Pyramids has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Hotel Indianapolis
Pear Tree Indianapolis Northwest
Indianapolis Drury Inn
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis Northwest Hotel
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis

Best Western Plus Indianapolis North at Pyramids Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 474 out of 1003 reviews" "
Rating 8 - Good. 310 out of 1003 reviews" "
Rating 6 - Okay. 114 out of 1003 reviews" "
Rating 4 - Poor. 65 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaning staff was very courteous, timely and detailed. The desk representative was very accommodating and professional.
Stayed 7 nights in Sep 2024

2/10 Terrible

Emily

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was lots of hair in the bathroom and on shower walls. NO shower curtain. Sticky spot on floor by room door. Vending machine ate dollars. Took 1 hr to get WIFI password b/c front desk person was missing. TV was not connected to any service, just a black screen. Room key cards were inconsistent at best, kept getting locked out of room. AC was off when we arrived, room was HOT.
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Arvind

Disliked: Staff & service
Had a bad experience checking in, was directed to wrong room first, then given a bad room with leaking sink then finally got into a room 1hour later... painful and expedia should give a credit for this mess
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

A great value!
Stayed 1 night in Sep 2024

10/10 Excellent

IVAN

Nice staff and clean property.
Stayed 1 night in Oct 2024

8/10 Good

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice!
Stayed 2 nights in Sep 2024

4/10 Poor

ciprian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No towels in the room No phone in the room Sheets not changed for entire stay
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
Room didn’t smell good, coffee pot in room was broken, long black hair on the stack of clean towels- we are blondes. Microwave out of order at breakfast, no sanitizer to use at breakfast, coffee machine at breakfast was dirty looking, and the orange juice at breakfast had a brownish orange color. Not sure what that was about.
Stayed 2 nights in Sep 2024

2/10 Terrible

Bruce

Stayed 1 night in Sep 2024

10/10 Excellent

Kettia

Liked: Cleanliness, staff & service, property conditions & facilities
everything was good
Stayed 1 night in Sep 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and convenience to the event we were attending.
Stayed 1 night in Sep 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and a nice area. Lots of amenities, restaurants around
Stayed 1 night in Sep 2024

8/10 Good

Gina

Liked: Staff & service, property conditions & facilities
I had a comfortable stay However my room was located next to one of the exit doors and a slammed pretty hard when people went in and out. Other than that, good staff good stay.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place everything was great.
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No coffee or tv isn't a good way to start the day
Tv in our room didn't work. Nothing was done about it. Coffee and juice machines didn't work in the breakfast area. Room was clean. Bed was comfortable. Staff was nice but didn't have all of what they needed to do their jobs. Supervisor failed to show up two days in a row.
Stayed 3 nights in Sep 2024

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities
No tv for the whole stay the general manager told me you need to call the hotel because are giving me a discount due to this. Thanks!
Stayed 3 nights in Sep 2024

6/10 Okay

Jessica

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Hot
Hot... SO HOT I COULDN'T SLEEP!
Stayed 1 night in Sep 2024

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, amenities
This was the first time staying at Best Western. The first room that was given to us we had issues with the television not working. The young lady at the registration desk made sure we got another room which was adequate. We will return to this motel when we need accommodations in Indianapolis again.
Stayed 1 night in Sep 2024

8/10 Good

Maxime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Sep 2024

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk receptionist was pleasant and friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and good breakfast. Thumbs up!
Stayed 1 night in Sep 2024