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Best Western Plus Indianapolis North at Pyramids

3.0 star property

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Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area
Lobby
Fitness facility
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Gym
$115
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
9320 N Michigan Rd, Indianapolis, IN, 46268
  • St. Vincent Indianapolis Hospital
    ‪4 min drive‬
  • Fashion Mall at Keystone
    ‪10 min drive‬
  • Butler University
    ‪15 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(55 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Best Western Plus Indianapolis North at Pyramids

Indianapolis hotel with outdoor pool
This hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Indianapolis North at Pyramids offers 108 accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Indianapolis hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Indianapolis North at Pyramids features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a vending machine, a garden, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Indianapolis North at Pyramids has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Hotel Indianapolis
Pear Tree Indianapolis Northwest
Indianapolis Drury Inn
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis Northwest Hotel
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis

Best Western Plus Indianapolis North at Pyramids Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1009 reviews
Rating 8 - Good. 299 out of 1009 reviews
Rating 6 - Okay. 115 out of 1009 reviews
Rating 4 - Poor. 69 out of 1009 reviews
Rating 2 - Terrible. 55 out of 1009 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jill

Stayed 1 night in Jun 2025

6/10 Okay

Bryan

Stayed 1 night in May 2025

10/10 Excellent

Teresa

Stayed 2 nights in May 2025

2/10 Terrible

Rajendra

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness
I like the area surrounding but maintenance could have been better
Stayed 2 nights in May 2025

8/10 Good

Carneeya

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in May 2025

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience
Stayed 3 nights in May 2025

8/10 Good

Marcos

Stayed 1 night in May 2025

10/10 Excellent

thomas, waukegan

Stayed 1 night in May 2025

8/10 Good

Rebecca

Traveled with pets, Traveled with family
Liked: Amenities, property conditions & facilities
All was good except our sink was clogged. However they were able to fix it quickly
Stayed 2 nights in May 2025

2/10 Terrible

Eliahu

Disliked: Cleanliness, property conditions & facilities
It really bothers me to write a bad review, as I dont want anyones business to be negatively affected, i am only doing so so that the hotel management sees this and fixes these issues so it wont happen again to someone else. After checking in late ar night, all i wanted to do was take a shower and go to sleep. I went into the bathroom and noticed some hair in the bathtub, so I called the front desknand asked to change rooms. They gave me a new room. I checked the bathroom and unfortunately tgere was hair in the second bathtub as well. I called the front desk and asked to change rooms again. At this point, the only rooms available were of an upgraded status and the front desk lady said she would have to charge me to upgrade. I
Stayed 2 nights in May 2025

4/10 Poor

Angela, Hamilton

Traveled with family
When we arrived we had to wait for over an hour to check in as there was only one person working and multiple tournaments let out at the same time. The poor girl working had no help, rooms that said they were cleaned were not, rooms that did not apparently appear occupied in the system were. Multiple people returned to inform that there was someone else already in a room they were just checked into and received a key for as well. That lack of security was a concern for myself. We personally did not have any additional issues, and it was a fairly average otherwise clean hotel room for us to get some sleep before leaving early the next day for another tournament day. Would likely not stay here again, and wouldn’t recommend.
Stayed 1 night in May 2025

2/10 Terrible

Alyssa

Stayed 1 night in May 2025

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lots of issues with local staff.
Stayed 1 night in May 2025

2/10 Terrible

Rodney

Stayed 1 night in May 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service, room comfort

I would go again

There was construction/upgrades going on so there was dust everywhere. The shower was clogged with dust and peices of drywall. I was able to clean it out with effort to take a shower. The sink only had cold water, the hot water was not on. We only told the front desk on checkout about the issues. We were only there late night into early morning. The breakfast was hot but the eggs had green in them so we decided not to eat them. I was skeptical about the coffee but it ended up great! The night staff were very nice and the morning staff was attentive when we told him the rooms issues.
Stayed 1 night in May 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in a convenient location, and the property was well kept with nice amenities. the breakfast bar was really nice.
Stayed 1 night in May 2025

8/10 Good

Sofea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for an overnight stay

This hotel was very nice. I really didn’t care for the area it was in, but I felt safe once I got in my room. It was very clean and neat the front desk. Staff was very helpful. The first gentleman seem like he was New goes. Wasn’t sure what to do, but everything worked out just fine. The manager even waved my Deposit fee because they were slower and to apologize for the first customer service representative. I thought that was very nice when I checked out, they had breakfast just enough for you to eat and get on your way iron My at the second front desk person. She said she had been there three days without a break, but she was very helpful and informative About the visit and welcome me to Indianapolis. I will stay at this hotel again. The parking lot was a little dark. I was a little leery of it, but otherwise I was OK overall.
Stayed 1 night in May 2025

6/10 Okay

Lynn

4 tiny pillows on a king bed is not enough. 2 does not even make 1 decent head pillow and most people now sleep with a knee pillow also.
Stayed 1 night in May 2025

2/10 Terrible

Jerry

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Traci

Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this property.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Conveniently located, clean and comfortable
Stayed 1 night in Apr 2025