6/10 Okay
Wanda
Traveled with family and small children
May 29, 2025
While the property did not completely meet my expectations, the staff was very friendly and the location directly on the beach made it worthy of 4 stars. Beds were comfortable for sleeping, however the down comforter on both beds were dingy and stained The refrigerator did not have the containment on door for placement of items. Trash receptacles should be placed in all areas because the ones hotel provides are extremely small. Please consider removing the curtains and replace with blinds because they are so close to the bed (only 1 inch space between curtains and bed) this was unacceptable because the curtains are dark and grimy. They can do much better than this considering hotel carries Doubletree name. The MOTEL vibe was unexpected as I expected luxury, again due to Doubletree brand. This property is not luxurious and was overpriced. The food in restaurant is also overpriced for the quality. The beach attendants were very nice but I was not happy about having to pay $42 a day to rent umbrella and 2 chairs, only to find that they call it quits when it rains and after only 1 hour I had to take the loss. This was a rip off and it happened to me twice. I understand acts of God, but after 1 hour or less of rain they never put the umbrellas and chairs back out. Like I said, rip off. Even on a day when there was no rain, they picked them up at 5pm but the beach doesn’t close. I think this is rude and hotel should implement a process more accommodating to guests.
Wanda
Stayed 6 nights in May 2025