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Sheraton Grand Incheon Hotel

5.0 star property

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Photo gallery for Sheraton Grand Incheon Hotel

Exterior
1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby sitting area
32-inch LCD TV with cable channels, TV
Park view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
$201
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
153, Convensia-daero, Yeonsu-gu, Incheon, 21998
  • NC Cube Canal Walk
    ‪11 min walk‬
  • Songdo Convensia Convention Center
    ‪12 min walk‬
  • Songdo Central Park
    ‪14 min walk‬
  • Seoul (ICN-Incheon Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(13 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Park View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking, Park View

9.4 out of 10
Exceptional
(18 reviews)
  • 398 sq ft
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking, City View

9.8 out of 10
Exceptional
(14 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Park View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Park View

9.0 out of 10
Wonderful
(6 reviews)
  • 398 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Suite, 1 Bedroom, Non Smoking

  • 1292 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 2 Double Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(7 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 613 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Park View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 2 Double Beds, Non Smoking, Park View

9.2 out of 10
Wonderful
(5 reviews)
  • 398 sq ft
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Park View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 King Bed, Non Smoking, Park View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Incheon Hotel

5-star Incheon hotel, connected to a shopping center in Songdo
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a sauna are onsite. Housekeeping is available on request.
Sheraton Grand Incheon Hotel offers 321 accommodations with safes and bathrobes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa Hasta has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Sheraton Grand Incheon Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. This 5-star property offers access to a 24-hour business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5522 square feet (513 square meters) include conference space. This Art Deco hotel also offers a fitness center, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Sheraton Grand Incheon Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
FEAST - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Starbucks - Onsite coffee shop. Open daily.
BENE - This steakhouse specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
YUE - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
HAUTE PATISSERIE - This café serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (KRW 35,000 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 52,000 for adults and KRW 26,000 for children
  • 2 coffee shops/cafes
  • 3 restaurants

Restaurants on site

  • BENE
  • FEAST
  • HAUTE PATISSERIE
  • Starbucks
  • YUE

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 5,522 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access to the indoor swimming pool is available by reservation only. Guests can use the indoor pool once per night for a maximum of 2 hours per reservation. The pool will be closed on the third Monday of every month.
Disposable personal items, such as toothbrush, toothpaste, razors are available at the minibar (surcharge).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KRW 70000 per pet, per night, plus a deposit of KRW 300000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 36300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 52000 for adults and KRW 26000 for children
  • Airport shuttle fee: KRW 132000 per vehicle (one-way, maximum occupancy 3)
  • Extended parking fee: KRW 35000 per week
  • Pet deposit: KRW 300000 per stay
  • Pet fee: KRW 70000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 36300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children under 19 years old to access the Club Lounge.
Pool access may be restricted during busy times from 2-6 PM.

We should mention

Pool access available from 6:30 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Sheraton Incheon
Incheon Sheraton
Incheon Sheraton Hotel
Sheraton Hotel Incheon
Sheraton Incheon
Sheraton Incheon Hotel
Sheraton Grand Incheon Hotel
Sheraton Grand Incheon
Sheraton Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel
Sheraton Grand Incheon Hotel Incheon
Sheraton Grand Incheon Hotel Hotel Incheon

Sheraton Grand Incheon Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and up to date
Stayed 1 night in May 2025

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT CUSTOMER SERVICE!
Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and convenient hotel with excellent and responsive staff. Yue was the best Chinese resteraunt I have been to and the meal will be memorable and hard to emulate. Wonderful views of Cemtral Park and close to the arts centre and urban museum, convenient to Port and Airport. Proximity to Lotte and Convensia a plus. Beautiful atmosphere, sunsets and comfortable well appointed rooms. I hope to come again.
Stayed 5 nights in May 2025

10/10 Excellent

Allan, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Allan, Winnipeg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Sheraton for a week on a business trip to Incheon. The hotel is clean, quiet and comfortable. Great gym and very comfortable bed. The hotel is across the street from Central Park which is great for walking or jogging. All around a great stay.
Stayed 1 night in May 2025

8/10 Good

philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower room water clogged. Inconvenience
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kyung Kuk

Liked: Cleanliness, staff & service, property conditions & facilities
It is very safe and walking around near central park
Stayed 2 nights in May 2025

8/10 Good

Yosuke

Stayed 1 night in Apr 2025

10/10 Excellent

Charlene

Stayed 2 nights in Apr 2025

2/10 Terrible

Yoen Jung

Stayed 10 nights in Mar 2025

8/10 Good

Steven Robert, Chapel Hill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine.
Stayed 1 night in Apr 2025

6/10 Okay

Hae su

Stayed 2 nights in Apr 2025

10/10 Excellent

Paige

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional will stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Twee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Paulette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peoperty was near the cruiae port
Stayed 2 nights in Mar 2025

10/10 Excellent

Dillon, Yigo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the park was awesome.
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Owen

Traveled with partner
Excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was helpful. Near the train station and across from the park.
Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are customers service oriented. The front desk personnel goes above and beyond providing an excellent service. Kudos to Kisum Seo, guest service agent, for making our staying a memorable experience. ✨️
Stayed 2 nights in Feb 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff who spoke English and made the trip very enjoyable.
Stayed 5 nights in Feb 2025