Gran Plaza Hotel Centro Historico Iguala

4.5 star property

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January 2025

Photo gallery for Gran Plaza Hotel Centro Historico Iguala

Premium bedding, desk, laptop workspace, blackout drapes
Game room
Reception
Premium bedding, desk, laptop workspace, blackout drapes
Balcony

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Hidalgo 7 Primer Piso Col Centro, Iguala de la Independencia, GRO, 40000
  • Iguala Municipal Palace
    1 min walk
  • Saint Francis Church
    2 min walk
  • Museum of the Flag and Sanctuary of the Fatherland
    5 min walk

Room options

Similar properties

About this property

Gran Plaza Hotel Centro Historico Iguala

4.5-star Iguala de la Independencia hotel with 1 restaurants, connected to a shopping center
Along with a restaurant, this hotel has a fitness center and a 24-hour business center. Self parking is free. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Gran Plaza Hotel Centro Historico Iguala offers 47 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. Business-related amenities at this 4.5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include a conference center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers a fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

Gran Plaza Hotel Centro Historico Iguala has designated areas for smoking.

Full breakfasts are available for a surcharge between 7:00 AM and noon on weekdays.
Mi tierra - This restaurant specializes in Regional cuisine and serves breakfast and lunch.
Italian Coffee Company - This coffee shop overlooks the garden. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Italian Coffee Company
  • Mi tierra

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (3,229 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • Art Deco architecture
  • Built in 1984
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • 4G LTE smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free limited smartphone calls
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Limited smartphone data usage
  • Phone
  • Smartphone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2900.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Gran Plaza Hotel
Best Western Gran Plaza Hotel Iguala de la Independencia
Best Western Gran Plaza Iguala de la Independencia
Gran Plaza Iguala la Inpennci
Best Western Gran Plaza
Gran Plaza Hotel Centro Historico Iguala Hotel

Gran Plaza Hotel Centro Historico Iguala Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 32 out of 79 reviews" "
Rating 8 - Good. 26 out of 79 reviews" "
Rating 6 - Okay. 16 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Gus, north Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Hotel is located in the heart of (iguala) Lots of stuff to do. Very small shower. Hotel is very clean and rooms are clean. Worth my money, wouldn’t recommend those other cheap hotels. I will stay there again.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the area that is located at, and transportation
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good service 5 stars Excelente service The place is clean
Stayed 1 night in Feb 2019

8/10 Good

David, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the Best Western Hotel was very nice. All employees were friendly and went out of their way to be accommodating. They also let us use a room close to the coffee shop because their WIFI wasn't working during the NBA Draft. One tiny problem, there were a lot of small red ants in the bathroom. My husband told the staff about it. Rather than bait the ants to prevent them from coming in and returning, they sent an employee up with a bottle of RAID to kill the tiny ants. I didn't watch him spray but our toothbrushes were out on the countertop when he did. The room smelled like lemon scented RAID for the afternoon but we went out for the day. The only truly negative experience I had came on the last night of our stay. We woke up early (5:30-6:00 AM) on 4/24/18 because we had to pack and board a bus for Mexico City. I planned to go next door to the OXXO for some coffee to wake up and prepare for our journey home. I quietly walked past the front desk employee who was curled up on the floor sleeping on some chair cushions. I found a latch on the closed door and had to unlock it in order to leave for coffee. I returned in 10 minutes with coffee and found that the door was relatched and I had been locked out. I sat and waited outside until a family member came down looking for me around 6:30 AM. Thankfully we were still on time for our bus to Mexico City. Be aware that if you leave too late or too early you may be locked out.
Stayed 2 nights in Jun 2018

10/10 Excellent

Franky, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Ratchathamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Jes, Illinois

Liked: Cleanliness, property conditions & facilities, room comfort
Better than what I expected
Most definitely my bf and I liked our stay especially when arriving at night. The man working there at night was the best! He was friendly although the rest of the staff wasn't especially in the morning. Either we weren't acknowledged, greeted, smiled or anything. Nonetheless our room was great! Loved the shower, bed and room size. The window was a plus to see out. At first I thought there wasn't an a-c or a fan but there was. A++++ on keeping us cool especially since the city is really hot. We also enjoyed the gym and pool table!

6/10 Okay

Antonio

Disliked: Room comfort
Overall is clean and convenient
The room was kept clean ;comfortable enough ; the Local area around it was to busy crowded and the shower didn't have a steady flow of hot water almost burn myself as the water went from cold to hot and viceversa

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones, excelente servicio, muy limpio el hotel, pero no funciona el elevador y me asignaron una habitación del cuarto piso.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
La habitación muy linda pero el hotel muy antiguo y su lobbi muy feo y no tiene restaurante
Stayed 1 night in Feb 2020

10/10 Excellent

HECTOR, VERACRUZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
QUE RESUELVEN O AYUDAN EN CUALQUIER INCOVENIENTE O NECESIDAD QUE TENGAMOS
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La dis posición y amabilidad de su personal y las instalaciones muy limpias
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

MIRTHA, Morelia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, habitaciones comodas, el personal de la recepción muy amable, excente relación calidad - precio. Lo recomiendo
Stayed 1 night in Nov 2019

8/10 Good

Yed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y bien ubicado, el check inn y check out muy rápido
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal fue muy buena, las instalaciones están geniales
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Adrian

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Habitaciones muy limpias pero el restaurante mi tierra no funcionaba. Con el calor que hace en iguala deberían tener alberca también. Tienen un jardín grande..
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy cerca del centro de la ciudad, personal accesible y amable, poco personal eso sí. En general todo bien. Gracias
Stayed 1 night in Oct 2019