4/10 Poor
Lindsey
Mar 28, 2025
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A seafront hotel with lots of parking with no height restrictions. The staff were friendly enough and the whole hotel was clean (big up to the housekeeping team). There was absolutely no atmosphere
throughout the whole hotel, the bar area wasn't inviting and it felt like being in a waiting room. I used the facilities in the spa area as their were children swimming lessons in the pool, there wasn't enough furniture or hooks for the towels and the whole area is old, grubby and in need of repair, it is far from luxury and I am so glad I didn't book a spa day here as I would have been highly disappointed.
The room was a decent size and clean, had a fridge with free water, tea, coffee, biscuits, hair dryer, iron. The bathroom had a walk in shower this had no pressure and it took an age to get the shampoo out of my hair this morning, there is one fixed bottle of hair and body wash available in the shower and soap and moisturiser by the sink.
The bed was comfortable but I was woken up at bam on my day off by the family with children upstairs running around like a bunch of elephants which really made me cross, receptionist wasn't bothered when I mentioned it to her at check out. I didn't stay for breakfast as it was too early for me to eat, had I woken when I expected to I would have been hungry. They took £50 out of my account when I checked in for any expenses and I am still waiting for them to refund it back into my account. I did leave disappointed after my stay and will not be c
Lindsey
Stayed 1 night in Mar 2025