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Pickalbatros Citadel Resort Sahl Hasheesh

5.0 star property

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Photo gallery for Pickalbatros Citadel Resort Sahl Hasheesh

Aerial view
Junior Suite with Sea View | Minibar, in-room safe, blackout drapes, free WiFi
4 outdoor pools
Marina
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Pool
  • Gym
  • Parking included

Explore the area

Map
S Marina Dr, Sahl Hashish Coast, Sahl Hasheeh
  • Old Town Sahl Hasheesh
    ‪5 min drive‬
  • Makadi Water World
    ‪13 min drive‬
  • Big Dayz Water Sport Center
    ‪16 min drive‬
  • Hurghada (HRG-Hurghada Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Room Sea View

Minibar, in-room safe, blackout drapes, free WiFi

Superior Room Sea View

  • 614 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Sea View

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Double Room, Sea View

  • 55 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Sea View

Minibar, in-room safe, blackout drapes, free WiFi

Standard Double Room, Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 King Bed

View all photos for Quadruple Family Sea View Room

Minibar, in-room safe, blackout drapes, free WiFi

Quadruple Family Sea View Room

  • 646 sq ft
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Deluxe Triple Room, Sea View

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Triple Room, Sea View

  • 559 sq ft
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room, Sea View

Minibar, in-room safe, blackout drapes, free WiFi

Standard Triple Room, Sea View

  • 42 sq ft
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, Sea View

Minibar, in-room safe, blackout drapes, free WiFi

Family Room, Sea View

  • 640 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite with Sea View

Junior Suite with Sea View | Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite with Sea View

  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Jacuzzi Suite with Sea View

Jacuzzi Suite with Sea View | Minibar, in-room safe, blackout drapes, free WiFi

Jacuzzi Suite with Sea View

  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

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About this property

Pickalbatros Citadel Resort Sahl Hasheesh

5-star Sahl Hasheeh hotel with coffee shop/cafe
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a children's pool.
Pickalbatros Citadel Resort Sahl Hasheesh offers 514 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LED televisions are featured in guestrooms.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Some rates at Pickalbatros Citadel Resort Sahl Hasheesh are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Pickalbatros Citadel Resort Sahl Hasheesh features 4 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This luxury hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Onsite self parking is complimentary.

Pickalbatros Citadel Resort Sahl Hasheesh has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.
Pickalbatros Citadel Resort Sahl Hasheesh has 6 restaurants on site.

All inclusive details

All-inclusive room rates at Pickalbatros Citadel Resort Sahl Hasheesh are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 4 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Minimum check-in age: 12

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in "Egyptians and Residents Only" room types must present identification or resident visa at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Guests booked in the "Egyptians and Residents Only" room type in the All Inclusive rate plan receive all meals, soft drinks, and water (no alcohol).
This property accepts families and couples only.
A birth certificate is required upon check-in for children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the restaurants and pool areas. In addition, swimwear is only allowed indoors at the beach bar and pool bar.

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property

Property is also known as

Azur Citadel
Citadel Azur Hurghada
Albatros Citadel Sahl Hashsih All-inclusive property
Albatros Citadel Sahl Hashsih Sahl Hasheeh
Citadel Azur Resort Hurghada
Citadel Azur Hotel Hurghada
Citadel Azur Resort All Inclusive Hurghada
Albatros Citadel Sahl Hashsih Hotel Sahl Hasheeh
Albatros Citadel Sahl Hashsih Sahl Hasheeh
Hotel Albatros Citadel Sahl Hashsih Sahl Hasheeh
Sahl Hasheeh Albatros Citadel Sahl Hashsih Hotel
Hotel Albatros Citadel Sahl Hashsih
Albatros Citadel Sahl Hashsih Hotel
Citadel Azur Resort All Inclusive
Citadel Azur Resort
Albatros Citadel Sahl Hashsih

Pickalbatros Citadel Resort Sahl Hasheesh Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 10 out of 41 reviews
Rating 6 - Okay. 3 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 7 out of 41 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nurun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort I have ever stayed in! During checkin we mentioned that we were having a terrible day because our flight got delayed and basically missed out on a whole day at the resort and the receptionist upgraded us to the royal suite which was AMAZING! Beautiful room we did not want to leave. The whole property is just so beautiful and felt so serene.

8/10 Good

Mina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. It has everything u wouldn't need to go out. Service and staff r great. Food is okay with some restaurants better than others within the hotel
Stayed 5 nights in Aug 2022

8/10 Good

REHAM, Tampa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Design is very beautiful, location on the beach is gorgeous.
Stayed 3 nights in Jul 2022

4/10 Poor

omar

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
bad experience
there are not elevators there and my parents are so old to use the stairs so it was sooo bad experience and the food is so bad
Stayed 2 nights in Oct 2021

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and clean here. Always a pleasure
Stayed 2 nights in Oct 2021

8/10 Good

Tarek

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
أرجو الاهتمام
رحلة جميلة بس الغرفة غير إللي في الصورة و الترباس كان مكسور و مكنش فيه سليبر ولا برنس و كشف الطبيب ب 2000 جنيه و غير متخصص
Stayed 6 nights in Aug 2021

8/10 Good

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

6/10 Okay

Anas

Traveled with family
Disliked: Staff & service
Food very bad on lunch and dinner
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2021

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021

2/10 Terrible

Yousry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a piece of art facility the hotel is amazing but the stuff is rude
Stayed 3 nights in Dec 2020

6/10 Okay

Azeez, Toronto, Canada

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2020

2/10 Terrible

k.E., Los Angeles, CA

Traveled with family
Disliked: Staff & service, amenities
The employees are extremely unprofessional and treat guest rudely. They even fight among themselves.. very negative energy
Stayed 10 nights in Dec 2020

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2020

2/10 Terrible

Ahmed

Disliked: Staff & service
Stayed 4 nights in Dec 2020

10/10 Excellent

Mohamed, Ganer, NC

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice place to visit but not very suitable fir kids
Stayed 5 nights in Sep 2020

2/10 Terrible

GamalE., Queens, NY

The hotel canceled my reservation 5 hours before I arrived to the hotel when I asked why my reservation is canceled they claimed that because my name is Egyptian and I’m not American so they canceled my reservation. I can’t believe what I heard from the hotel. This is discrimination and I’m Egyptian/American. Yes I’m African American and I am proud to be Egyptian and American. I’m very disappointed of the owner of the hotel Mr. Kamel abu Aly and I think his Egyptian too. I have lost $700 For business air fair with Egypt Air.
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2020

6/10 Okay

Verified traveler

Stayed 4 nights in Dec 2019

10/10 Excellent

Mark, Toronto Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel well kept and very clean the service is amazing
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet and clean friendly staff and nice food all day long The view is amazing
Stayed 5 nights in Aug 2019

10/10 Excellent

Shehab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019