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Hidden Valley Resort, Ascend Hotel Collection

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hidden Valley Resort, Ascend Hotel Collection

Indoor pool, seasonal outdoor pool, pool umbrellas
Lobby sitting area
Terrace/patio
Exterior
Dock

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • On private beach
  • Housekeeping
  • Spa

Explore the area

Map
1755 Valley Road W, Huntsville, ON, P1H 1Z8
  • Hidden Valley Highlands Ski Area
    4 min walk
  • Deerhurst Highlands Golf Course
    15 min walk
  • The Birches Bistro
    1 min walk
  • Muskoka, ON (YQA)
    44 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed) | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed) | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront) | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

Hidden Valley Resort, Ascend Hotel Collection

Huntsville resort with private beach, connected to the convention center
At Hidden Valley Resort, Ascend Hotel Collection, relax by an indoor pool or hit the private white sand beach where you can enjoy volleyball.
Hidden Valley Resort, Ascend Hotel Collection offers 99 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach and 2 outdoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Have fun in the sun at Hidden Valley Resort, Ascend Hotel Collection with summer activities like kayaking, rowing/canoeing, and volleyball.

Dining options at the resort include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach resort also offers a seasonal outdoor pool, outdoor tennis courts, and a steam room.

Hidden Valley Resort, Ascend Hotel Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Birches Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 16.95 for adults and CAD 11.30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Birches Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Downhill skiing
  • Fishing
  • Ice skating
  • Indoor pool
  • Kayaking
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 30.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Housekeeping
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 16.95 for adults and CAD 11.30 for children
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hidden Valley Huntsville
Hidden Valley Resort Huntsville
Hidden Valley Resort
Hidden Valley Resort an Ascend Hotel Collection Member

Hidden Valley Resort, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 1000 reviews" "
Rating 8 - Good. 387 out of 1000 reviews" "
Rating 6 - Okay. 202 out of 1000 reviews" "
Rating 4 - Poor. 113 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Bhawna

Disliked: Property conditions & facilities
No microwave in the room .. there is just 1 microwave for the entire resor which is Very inconvenient if travelling with little kids
Stayed 2 nights in Sep 2024

8/10 Good

Michaela

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quite
Stayed 1 night in Sep 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
It is very relaxing place and close to a beautiful lake , the patio with lake view is amazing , the view was stunning , we also had dinner at the hotel restaurant and the food was excellent. We will visit again.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

pamela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sadly hidden valley has seen better days. Having worked there in the 80's not much has changed. Meaning that whoever owns the hotel now is basically letting it go, no money has been put into amenities. The pool is filthy, the hot tub had brown foam on it. The building itself is old and worn-out. Far from its hay day. Rooms are tired, mattresses are worn, everything needs improvement including the restaurant. Sad food, barely edible, the restaurant needs some kind of ambiance. Please put some money into this place, the view is breathtaking, the location is perfect. Sad to see everything in such disrepair. Sometimes you have to spend money to make money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting! Needs some TLC. Filipino staff exceptionally friendly, nice, helpful and hardworking.
Stayed 2 nights in Sep 2024

4/10 Poor

Maureen

Traveled with family
Disliked: Property conditions & facilities
Both of us are partially disabled. No elevator so couldn’t access the lower floor to indoor pool and outdoor amenities. Furniture old and sticky and chairs had leatherette almost completely peeled off. Tub needs new surface. Previous paint surface peeling off. Only had a Kurig coffee maker. Not able to boil water. Toilet paper was “see through”Only one entrance so a long walk to room at the end of the hall. Entry was “decorated with fake grass with rocks and pine cones and twigs laying about. No complimentary continental breakfast. Did not dine there for any meals. Tv channel options minimal. It was definitely not a resort. Cleaning staff was very helpful in assisting with luggage upon arrival and leaving. He maintained a well kept room for us.
Stayed 2 nights in Sep 2024

6/10 Okay

ornela

Traveled with family
Liked: Cleanliness
When we first arrived the reception seemed a bit overwhelmed. We had to wait till 3pm for the room to be clean. The room was clean but i joticed the sheets of bed was dirty. I requested to be change. It took couple hrs the main to bring them. The resort was good as view in back of lake. Was fun woth my kids. But limited days for us. Had activity for kids and adults. Was very realx place but the greatest. People and were too laoud in hallways every night. Nothing included for breakfast or dinner. Was a restaurant next to reception and the service was good from one of the waitress but it took 2 hrs to get the food. In general was a bit frustrated. So good luck to everyone.
Stayed 2 nights in Aug 2024

4/10 Poor

Peter

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very friendly resort. 2 pools, a very nice hot tub. The private beach was cleaned every morning. It had 2 fire pits that were nice. Very convenient location to check out Algonquin park. We will definitely be back!
Stayed 3 nights in Sep 2024

4/10 Poor

Elaine

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Francis N

Liked: Cleanliness, staff & service, room comfort
We enjoyed our stay, however, the dinner at your restaurant was horrible especially for the price. The shower water was ice cold when my spouse showered on Saturday morning, most likely due ti the high volume of people showering as there was a wedding reception that day at your hotel. Also, we did not get much sleep Friday night due to a bon fire, voices carried. Saturday night we could not get to sleep due to the loud music. We would love to return someday, just unsure if this is a normal occurrence on weekends. F. Nicholas Cremer
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
Resort was very clean. This was our second time going this summer and we will probably go again next summer.
Stayed 2 nights in Aug 2024

8/10 Good

Elle, Toronto

Disliked: Cleanliness
The facility was great however the furniture inside the room was very dirty and we could not seat on it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Matthew

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please save your money and go elsewhere. The cheap price exists for a reason its extremely dirty and the 1 staff member that works there was extremely rude.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Laurie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE - our room was filthy, shower had slime and mold, blow dryer was about to fall off the wall, body lotion dispenser had caked on lotion from previous guests, deadbolt chain was broken, patio door was left unlocked, carpet was stained and dirty, furniture very shabby. Outdoor pool was closed for maintenance and no one seemed to know why or when it would reopen. I could go on. It was disgusting!!
Stayed 1 night in Aug 2024

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ghatas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 4 nights in Aug 2024

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
The canoes are in bad shape
Stayed 2 nights in Aug 2024

8/10 Good

Murray

Liked: Cleanliness, staff & service
Rooms are large and clean. Beds are comfortable. Yes, this property is in dire need of updating and maintenance, but it has a nice beach. No one uses the outdoor pool (it's cold) so you can have it all to yourself. We had good weather so it was a decent stay. The tennis courts are in ok shape. A bit concerned about the water sports offered. Pedal boats are broken; kayaks have missing seat supports and you sign your life away to use them. They supply life jackets but do NOT have mandatory safety kits. Good place for kids...you get what you pay for!
Stayed 3 nights in Aug 2024

8/10 Good

Nimesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited and stayed at the Hidden Valley Resort with family for one night in August. I had booked a beach facing view room but was informed by the resort staff during checkin that the requested room was not available and they offered me a parking facing room. The property was fully booked for the weekend and they were unable to accommodate. I was advised to speak to Expedia about the issue and claim any reimbursement if any. I did speak to an Expedia agent post my trip and was suitably reimbursed. Con: There is no elevator(Lift) at the property. We were located on floor 3 and had to carry heavy luggage through stairs which was inconvenience. Room and property was clean. The room features a refrigerator and coffee machine. There is no microwave in the room but there is one publicly available on the ground floor (Floor 2) for use. Con: Washroom was out of liquid soap. On calling front desk, was advised to get soap bars as lately they were out of liquid soap. Pro: We requested a pack and play for our toddler late at night and we were duly obliged. Con: check in involved 15 min wait time as the property was fully booked and there was one person at concierge desk. Parking is free and plenty slots available on site. Price wise, the resort was okay, could have been more economical. Food and drinks could have been more reasonably priced especially for guests starting at the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Disliked: Amenities, property conditions & facilities
The housekeeping for the rooms was great. The rest of the property was sad and in need of repairs. One person on the front desk in busy season made for a 55 minute check in. The staff was lovely but there weren’t enough of them. Had to move rooms because my window was broken and couldn’t be fixed. Expensive for subpar experience.
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Liked: Staff & service
Just average. Was expecting more of the property. A facelift is definitely needed.
Stayed 2 nights in Aug 2024

8/10 Good

jodi

Stayed 3 nights in Aug 2024