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SureStay by Best Western Huntsville University Area

2.5 star property

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Photo gallery for SureStay by Best Western Huntsville University Area

Desk, iron/ironing board, free WiFi, bed sheets
Breakfast area
Breakfast area
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
4404 University Drive, Huntsville, AL, 35816
  • University of Alabama-Huntsville
    ‪11 min walk‬
  • The Orion Amphitheater
    ‪3 min drive‬
  • US Space and Rocket Center
    ‪3 min drive‬
  • Huntsville, AL (HSV-Huntsville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1004)
$102 nightly
The price is $102 total
includes taxes & fees
Clarion Pointe Huntsville Research Park

About this property

SureStay by Best Western Huntsville University Area

Huntsville hotel close to University of Alabama-Huntsville
Laundry facilities, a 24-hour front desk, and free self parking are available at this hotel.
SureStay by Best Western Huntsville University Area offers 57 air-conditioned accommodations with hair dryers. 42-inch LED televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

SureStay by Best Western Huntsville University Area features laundry facilities. The property has a 24-hour front desk. Complimentary self parking is available on site. A total renovation of this property was completed in January 2024.

SureStay by Best Western Huntsville University Area has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - January 2024
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed on property.

We should mention

This property does not have elevators

Property is also known as

Grand Palace Inn Huntsville
Huntsville Knights Inn Motel
Knights Inn Huntsville
Huntsville Knights
Grand Palace Huntsville
Grand Palace Inn
SureStay by Best Western Huntsville University Area Hotel
SureStay by Best Western Huntsville University Area Huntsville

SureStay by Best Western Huntsville University Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 125 out of 221 reviews
Rating 8 - Good. 43 out of 221 reviews
Rating 6 - Okay. 25 out of 221 reviews
Rating 4 - Poor. 13 out of 221 reviews
Rating 2 - Terrible. 15 out of 221 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lucia

Liked: Cleanliness, staff & service
All goid, but door hinge broken on bathroom door
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for price

Room was clean and given an update. The location was great for where we needed to be and things we needed to do. The bed was comfortable and an adequate about of pillows were provided. The only thing i didnt care for was the vent in the bathroom had some kind of light in it and you could see straight into the wall. Made me nervous about cameras but i didnt see any. Breakfast was lacking as most places are. Overall a great stay for the location and price. Would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Kheisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact that the rooms with double beds are on the opposite side of the hotel where there's no parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel to stay at. Staff is super friendly and accommodating. Breakfast is perfect…waffles, toast, and yogurt.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right on

Right on
Stayed 1 night in Mar 2025

10/10 Excellent

Latasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property appearance, hospitality, cleaniness, price & staff was excellent. The rooms weren't what they said on the Expedia site. Our room was 1 queen bed, a sofa bed & recliner for sleeping. The hotel had NO rooms with 2 queen beds in a room together. That was the only inconvenience we had for our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Super clean rooms. This is by far one of the best places we have stayed and the price was excellent.
Stayed 3 nights in Feb 2025

6/10 Okay

Fabrienne

Liked: Cleanliness, staff & service
Inside the room, was very clean and smelled clean. Comfortable bed...
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person wass very helpful and kind. Check in was quick. Parking lot is well lit. Room clean.
Stayed 1 night in Feb 2025

8/10 Good

Margie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, close to volleyball tournament facility
Stayed 2 nights in Feb 2025

10/10 Excellent

Neely

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Shanetria

Stayed 3 nights in Feb 2025

10/10 Excellent

Neely

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local bus stop is right next to hotel. great location to be able to access everything. brand new coffee shop right across the street! super friendly service/staff.
Stayed 3 nights in Feb 2025

2/10 Terrible

Dwight

Stayed 1 night in Feb 2025

8/10 Good

Martina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay wasn’t bad too bad. Bed was clean but wasn’t too comfortable. Tub could be replaced due to being worn out but room was clean. Check in and check out was easy. Area was quiet.
Stayed 2 nights in Feb 2025

10/10 Excellent

kylee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Roger, Henagar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that it was clean and smelled fresh. Easy to find and convenient to places to eat.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would stay again and recommend

I was nervous cause I didn't realize it was a motel style with the doors on the outside, but it's been very well kept and updated and was spotless. We were very comfortable and would stay again and recommend.
Stayed 1 night in Feb 2025

8/10 Good

Hayli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean and updated rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet and I will stay here when I'm back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very nice updated property. Quiet and clean. The staff was friendly. Will definitely stay again on our next trip.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassie

Stayed 1 night in Jan 2025

10/10 Excellent

Noah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and staff is friendly. The room really exceeded my expectations, however it's just in a bad area of Huntsville. The motel next door is very ran down, which isn't this motels fault how the businesses around them are operated. The highway is pretty noisy, but again, not their fault. The room has a minifridge, microwave, TV, iron, and ironing board. I really hope the businesses around them learn and start to do upgrades and improve like this motel has. This motel has set a very good example for the ones around them to follow by.
Stayed 1 night in Jan 2025

10/10 Excellent

Catrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all really nice and helpful. Rooms were clean, comfortable, and had all the amenities needed. Very quiet and peaceful room.
Stayed 1 night in Jan 2025

8/10 Good

Lillie

Stayed 3 nights in Dec 2024