SureStay by Best Western Huntsville University Area

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay by Best Western Huntsville University Area

Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Property amenity
Reception
Breakfast area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
4404 University Drive, Huntsville, AL, 35816
  • University of Alabama-Huntsville
    16 min walk
  • MidCity Huntsville
    3 min drive
  • Oakwood University
    3 min drive
  • Huntsville, AL (HSV-Huntsville Intl.)
    13 min drive

Room options

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

SureStay by Best Western Huntsville University Area

Huntsville hotel close to University of Alabama-Huntsville
Laundry facilities, a 24-hour front desk, and free self parking are available at this hotel.
SureStay by Best Western Huntsville University Area offers 57 air-conditioned accommodations with hair dryers. 42-inch LED televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

SureStay by Best Western Huntsville University Area features laundry facilities. The property has a 24-hour front desk. Complimentary self parking is available on site. A total renovation of this property was completed in January 2024.

SureStay by Best Western Huntsville University Area has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed on property.

We should mention

This property does not have elevators

Property is also known as

Grand Palace Inn Huntsville
Huntsville Knights Inn Motel
Knights Inn Huntsville
Huntsville Knights
Grand Palace Huntsville
Grand Palace Inn
SureStay by Best Western Huntsville University Area Hotel
SureStay by Best Western Huntsville University Area Huntsville

SureStay by Best Western Huntsville University Area Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 81 out of 153 reviews" "
Rating 8 - Good. 28 out of 153 reviews" "
Rating 6 - Okay. 20 out of 153 reviews" "
Rating 4 - Poor. 13 out of 153 reviews" "
Rating 2 - Terrible. 11 out of 153 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Justin

Stayed 1 night in Aug 2024

4/10 Poor

Thomas

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nancyan

Just right
Sweet women helping at desk during the day. Room was exactly what I needed coming from a horrible eperience at another hotel. Clean, cool, kind. I feel comfortable going back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeremy

Business traveler
Liked: Amenities, property conditions & facilities
Relaxing atmosphere
Stayed 2 nights in Jul 2024

2/10 Terrible

Vanity Rose

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 2 nights in Aug 2024

6/10 Okay

Taylor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is an older motel renovated into a newer motel. The renovation was a budget-conscious, cosmetic job so many of the rooms have bad wall texture, small cheap tvs that don't work, flimsy fiberglass tub/showers, and sketchy (probably filthy) carpet. When we arrived there were black hairs on our pillows, in the sink, and in the shower. The comforters had stains on both of them. It also appears to be home for a lot of day-laborers who have cigarette buckets and work boots outside their rooms. This place sucks - we should have paid $50 more for a real hotel room.
Stayed 1 night in Aug 2024

10/10 Excellent

Cliff

Stayed 1 night in Aug 2024

2/10 Terrible

Tamikca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely updated and very comfortable beds
Stayed 1 night in Jul 2024

6/10 Okay

Seth

Business traveler
Liked: Staff & service, room comfort
Stayed 5 nights in Jul 2024

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The room was good. The beds comfortable. But the outside was dark and sketchy. Once in the room it was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nicely renovated for an old hotel (motel). The staff were very helpful and attentive. Would recommend
Stayed 1 night in Jul 2024

8/10 Good

Michael E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff were nice. The breakfast bar was good. And the price was good. Overall, I was pleased. I just didn't like the location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE PLACE RECENTLY RENOVATED.
Stayed 1 night in Jul 2024

8/10 Good

Thomas, Grand Rapids

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice until some one was blasting music and reving there car up for 0 reason
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Traveled with family and small children
Liked: Property conditions & facilities
Price, proximity to event arena, restaurant’s, and other attractions make this property great. We will stay again
Stayed 3 nights in Jul 2024

8/10 Good

Van

Traveled with family
Liked: Staff & service, room comfort
Give Them A Try!
The staff and renovation made me stay when I initially second guessed my reservation.
Stayed 1 night in Jul 2024

8/10 Good

Van

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management Cares and Is Committed to Quality
The staff are exceptional. The property upgrades and renovations are evident. The surrounding properties are marginal. Management is discerning toward guest protections and intolerant of policy breaches.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was excellent room was nice and clean very inviting
Stayed 1 night in Jul 2024

8/10 Good

Gilvan

Stayed 1 night in Jul 2024

6/10 Okay

Dana

Stayed 1 night in Jun 2024

6/10 Okay

roy

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The things we liked was the staff was friendly, the breakfast was good, the bed was comfortable, the fridge worked well. The things we didn't like was there was no dresser to put clothes in for long stay, there was now lamps by the bed, there was no plug to the bath tubes, so you couldn't soak in the tub
Stayed 4 nights in Jul 2024