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Mercure Hull Grange Park Hotel

4.0 star property

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Photo gallery for Mercure Hull Grange Park Hotel

Exterior
Exterior
Lounge
Superior Room, 1 Double Bed (Four Poster) | In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Bar
$76
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Grange Park Lane, Willerby, Hull, England, HU10 6EB
  • Place, University of Hull
    ‪9 min drive‬
  • Place, MKM Stadium
    ‪9 min drive‬
  • Place, Beverley Racecourse
    ‪13 min drive‬
  • Airport, Hull (HUY-Humberside)
    ‪25 min drive‬

Room options

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Four Poster)

Superior Room, 1 Double Bed (Four Poster) | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed (Four Poster)

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Mercure Hull Grange Park Hotel

4-star Hull hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a hot tub are onsite. Housekeeping is available on request.
Mercure Hull Grange Park Hotel offers 100 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an indoor pool, Mercure Hull Grange Park Hotel provides a health club, a hot tub, and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers spa services, multilingual staff, and a garden. Complimentary self parking is available on site.

Mercure Hull Grange Park Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
The Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 5:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Mercure Grange
Mercure Grange Hotel
Mercure Hull Grange Park
Mercure Hull Grange Park Hotel
Kingston-Upon-Hull Ramada
Ramada Kingston-Upon-Hull
Mercure Grange Park Hotel
Mercure Grange Park
Mercure Hull Grange Park
Mercure Hull Grange Park Hotel Hull
Mercure Hull Grange Park Hotel Hotel
Mercure Hull Grange Park Hotel Hotel Hull

Mercure Hull Grange Park Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 285 out of 893 reviews
Rating 8 - Good. 335 out of 893 reviews
Rating 6 - Okay. 160 out of 893 reviews
Rating 4 - Poor. 71 out of 893 reviews
Rating 2 - Terrible. 42 out of 893 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a family emergency and chose to stay for the pool
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Booked and paid for this property via Expedia an hour before arrival. I booked as it was supposed to be a 4 Star Hotel. It definitely isn’t. On arrival, from the outside it looks ok. I went to check in and I was asked to pay, and even though I explained that I had paid via Expedia, I was told it wasn’t showing as paid on their system. So paid with my credit card. I went up to the room, checked my online account and sure enough, charged twice. Although I will say it was significantly cheaper to book direct with the hotel than via Expedia. So I won’t be using Expedia any more! Give the hotel credit, it was refunded when I checked out. Now the hotel room… Hottest day of the year and the hotel doesn’t have aircon. The “opening windows” was a 1 inch gap, stifling heat, but the hotel did provide a fan. Carpets dirty and stained, walls similar. Bathroom had a broken towel rail, broken toilet flush, and the inside of the toilet looked like it hadn’t been cleaned in months. Open electrical socket in the bathroom, filthy ceiling lights, dirty walls, door handles and mouldy windows… list goes on. I then laid on the top of the bed and then was bitten three times by something! All in all, a tired, dated hotel that certainly should not have that fourth star! Two star plus at best.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Staff were very friendly & helpful. Nice pool area. Value for money.
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Traveled with family
There was music until 1am and did not get much sleep would of been nice to of been told that music could disturb our sleep
Stayed 1 night in Jun 2025

8/10 Good

ladislav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad beds

The stay was good its a good hotel i only have a problem with the bed the bed is a horrible small bed very uncomfortable
Stayed 1 night in Jun 2025

4/10 Poor

Colin

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel is tired. Amenities were very poor ( no bottled water etc ) No mini bar. Bathroom basic and tired.
Stayed 2 nights in Jun 2025

6/10 Okay

Henryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Capable Staff

Staff coped well with problems of understaffing in the restaurant and wifi outage.No compensation was offered for lack of advertised wifi.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 1 night in Mar 2025

4/10 Poor

Claire

Disliked: Property conditions & facilities
Decor was worn/run down, room quality/cleanliness was not what was expected. Wi-fi wasn’t working, food poor, food and drinks expensive
Stayed 1 night in Jun 2025

8/10 Good

Gerard

Traveled with partner
Liked: Amenities
Nice property in a good location (BIG BUT) It is very dated
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Stayed 1 night in May 2025

10/10 Excellent

Hayley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel and lovely rooms
Stayed 1 night in May 2025

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities
Beautiful grounds and good service. Desperately need to update the rooms, specifically the bathrooms. For a higher end hotel this stops it getting into a 4 or 5 rating.
Stayed 3 nights in May 2025

2/10 Terrible

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nightmare evening.

My partner and I were so excited to spend a night away, our first from our 5 month old son. Everything was great to start. There was an event on and our room was by the event space, music was loud but we knew it would stop eventually. The issue came after the event ended when a couple returned to their room next to ours with multiple people. They had their own party which kept both of us up, I was about to complain to reception when there was a knock on their door and they were asked to leave so it quitened down but they returned shortly after and continued to make noise until 4:30. Neither of us slept which was what we were most excited for, we complained the next morning about the noise. Management told us their had been multiple complaints put in as a result of the noise and that was it. We spent upwards of £200 whilst there on food and drink and they couldn't even offer us discount on our next stay or free breakfast as a goodwill gesture. I would not recommend going as they won't remove inconsiderate guests and don't compensate you for having to put up with them.
Stayed 1 night in May 2025

10/10 Excellent

marcus

Stayed 1 night in May 2025

10/10 Excellent

Fortune

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay . Everywhere was clean and tidy. Beautiful environment and friendly /polite staff. Would definitely come again. Linda (breakfast) in particular was amazing, made me feel really welcome. She’s a Gem.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sibi

Liked: Cleanliness, property conditions & facilities, room comfort

Homely

Fantastic, dog friendly and yeah just chilled ... Really nice staff ✅🙂
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Ben

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel business stay

Room was double booked on arrival so not room i had initially booked, however after a complaint they managed to find me a privilege room i had booked. Swimming and facilities in desperate need of refurb. Restaurant staff running round like headless chickens 3 people tsking my room service order then tried to sit me down. Asked for room service but wasnt booked at room service no fsult of my own so had to wait in hotel area for myself to take it to room. One positive the hotel manager was a very pleasant lady and apologised for my inconvenience. Sorry but will not be returning.
Stayed 1 night in Apr 2025

8/10 Good

NICOLA

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
staff very friendly and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Gita K

Stayed 1 night in Apr 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grange park mercure

Had lovely 2 day stay everything was within reach. Hotel had gym swimming and a salon attached. Breakfast was lovely everything was available from fruit to full fry up. Bed was comfortable room was clean and tidy
Stayed 2 nights in Apr 2025