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Renaissance Huizhou Hotel

5.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Renaissance Huizhou Hotel

Exterior
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Indoor pool
Front of property
Down comforters, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
No 2 Dong Jiang Two Road, Jiang Bei, Cheng District, Huizhou, Guangdong, 122418
  • Huizhou Sports Park
    17 min walk
  • Huizhou Convention and Exhibition Center
    18 min walk
  • Huizhou Science & Technology Museum
    2 min drive
  • Huizhou (HUZ)
    37 min drive

Room options

View all photos for Club Room, 2 Double Beds, Non Smoking, River View

Down comforters, minibar, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking, River View

  • 506 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Down comforters, minibar, in-room safe, desk

Club Suite, 1 Bedroom

  • 1346 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, River View

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, River View

  • 506 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, River View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, River View

  • 506 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, River View

Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, River View

  • 506 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed, City View

  • 506 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Club Room, 1 King Bed, River View | Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed, River View

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Pullman Huizhou Kaisa

Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (36)
The price is $89
per night
$103 total
includes taxes & fees
Dec 12 - Dec 13
Pullman Huizhou Kaisa

About this property

Renaissance Huizhou Hotel

5-star Huizhou hotel, connected to a shopping center in Huicheng District
Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Renaissance Huizhou Hotel offers 342 accommodations with minibars and safes. Beds feature down comforters. LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool, Renaissance Huizhou Hotel provides an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 14854 square feet (1380 square meters) include a conference center. This luxury hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services.

Renaissance Huizhou Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
BLD Cafe - This café serves breakfast, lunch, and dinner. Open 24 hours.
Wan Li Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
Yuzu Japanese Grill - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Lounge - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 170 for adults and CNY 85 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • BLD Cafe
  • The Lounge
  • Wan Li Restaurant
  • Yuzu Japanese Grill

Things to do

  • Children's pool
  • Health club
  • Indoor pool

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 5 meeting rooms
  • Conference center (14,854 square feet of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 48 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 320.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 170 for adults and CNY 85 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Huizhou Hotel
Huizhou Renaissance Hotel
Renaissance Hotel Huizhou
Renaissance Huizhou
Renaissance Huizhou Hotel

Renaissance Huizhou Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 147 reviews" "
Rating 8 - Good. 54 out of 147 reviews" "
Rating 6 - Okay. 9 out of 147 reviews" "
Rating 4 - Poor. 7 out of 147 reviews" "
Rating 2 - Terrible. 1 out of 147 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an incredible view of the East River from the French windows opposite the lobby, and the West Lake in Huizhou in the distance. The guest room is spacious and bright, the washroom is dry and wet separation, the bedding is clean and comfortable. The check-in and room service staff at the front desk are very enthusiastic, have a great attitude and are very efficient. I like it.
Stayed 1 night in Aug 2024

10/10 Excellent

Siew Hong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the river from the room and hotel lobby.
Stayed 4 nights in Dec 2023

4/10 Poor

Mark

Business traveler
Disliked: Staff & service, property conditions & facilities
Nice hotel but lacking
Nice hotel overall, but lacking. Main western restaurant only open for dinner on weekends. Furniture that contains the bathroom sink has paint falling off. See photo. Bed was comfortable & room clean. Very good breakfast buffet.
Stayed 1 night in Oct 2023

10/10 Excellent

GLORIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, very clean hotel and safe.
Stayed 3 nights in May 2023

10/10 Excellent

Xiaohong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
Great location with beautiful view of the river and the lakes. Even better, receptionists in the front desk were very friendly and helpful. In particular, my wife mistakenly left a bag containing a new brand-name handbag and boxes of American ginsengs on a desk near the front desk in the lobby after check-in. We realized this the next morning and asked the front desk. We were so grateful that they found our gifts and kept them behind the front desk until we came as there was no contact info in the gift bag. Thank you so much!!!
Stayed 2 nights in Oct 2019

4/10 Poor

Kingstone

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally mess, body soap left on the bath room glass, badly smell in room
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Pei Lian

Liked: Cleanliness, property conditions & facilities, room comfort
To improve on front desk check-in area
To improve on front desk check-in area
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not totally satisfied
We ask for a teapot to brew our tea and was told that there will be a charge of 50CNY for this
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The environment is very good facing the river and the West Lake. The room is spacious. Just a bit more than HK 700 or US100 is very reasonable and competitive. I will come back again and recommend the hotel to my friends.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is great. Food is not good. There are a wide variety of food in the buffet breakfast but the quality and the taste is not as expected.
Stayed 1 night in Aug 2018

10/10 Excellent

Guangyao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yin Yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good, but the bedsheet is not comfortable
Stayed 2 nights in Dec 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club rooms great value and stunning views.
Booked 2 x Club Rooms and received an upgrade to larger sized rooms as required baby cribs. Room 4803 is a corner and has an absolutely amazing view as almost 180degree of windows. Club lounge is huge and good value for money. Buffet breakfast is extensive. Only slight let down is the bar area, it's in the lobby lounge although the views make up for the lack of ambience. The reception staff on 29th floor are excellent as are the concierge/door staff on the ground floor. Overall an excellent hotel with great swing pool and gym facilities. Exceptionally clean.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway Haven in Huizhou
Great location and nice weekend getaway, relaxed and very pleasant
Stayed 1 night in Sep 2017

6/10 Okay

Delvin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Yes I know... Well Done
Stayed on the Club Level this time 46th Floor. The Afternoon Tea Time & Evening Happy Hour on the 47th floor are nice as well as the views from this level. However, Breakfast Buffet is much better on the 29th floor. The Japanese Restaurant is kinda overrated. Steak wasn't so good. I said 4 times I wanted Well Done (I have issues eating medium well in China) They kept bringing my steak back medium rare. I sent it back 4 times saying well done and the waitress repeated yes yes I know well done. I finally got fed up and asked for my bill. The waitress wait you have two more coursed left. I said just keep them I'll take them bill.
Stayed 3 nights in Jul 2017

10/10 Excellent

Jennifer D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Huizhou
I had a very pleasant stay there. Staffs are very nice. Will definitely come back next time we visit Huizhou
Stayed 1 night in Jul 2017

6/10 Okay

Delvin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Hotel BUT Service has Room for Improvement
The Good: Views from the higher floors are amazing. Rooms were always clean. Happy Hour is a good value. The Bad: Left a personal item (Gift from a friend) on the windowsill when I left for work. Came back and my item was gone. Housekeeping had thrown it away and they could not retrieve it. What happened to don't touch the customers stuff!! Be prepared to not get exactly what what you order from room service. Stayed there for a week and ordered room service everyday. Every time I would get a callback after 10-15 minutes saying they were out of an item I had ordered (Rib Eye, Hot Dogs, Sliders, Ice Cream, Cheesecake, ....) I even had them repeat the order back to me and on two separate occasions they forgot items. 1st occasion forgot the prawn tempura and gave me an empty salt shaker, 2nd occasion forgot my drink and AGAIN gave me an empty salt shaker.
Stayed 6 nights in Jul 2017

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Coffee Mug
There is one complaint. I hid a something in my clothes drawer that was "found" by the cleaning staff. Meaning that they went through my personal items when cleaning the room. This was quite disturbing. It was a large coffee mug that I wanted to use for drinking tea. They did not supply them, so I borrowed one from the breakfast area to use during my stay. The first time, I just left it out after using and they removed it the next morning. OK. Fine. The next day, I hid it under my clothing in a drawer. They found it and took it away. Why are they going through my personal things?! Should I have borrowed it? Why not, I am not stealing it. just using it.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and Spacious Hotel
Very nice hotel. Rooms were spacious and modern. The view of the river was great. It is a bit of a hike (over a bridge) to get to the West Lake and outdoor shopping mall. The service spoke adequate English for me. The restaurants and buffets were decent in the hotel.

10/10 Excellent

Ming Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Huizhou
The staff is extremely friendly and helpful, the front desk staff noticed the remark on hotels.com and prepared a little surprise for my best friend's birthday! Room with best view overlooking Xihu yet the soundproof is excellent. The pillow can be better tho. I would recommend it to anyone who plan to visit Huizhou.