Pullman Huizhou Kaisa

4.0 star property

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January 2025

Photo gallery for Pullman Huizhou Kaisa

Indoor pool, open 6:30 AM to 11:00 PM, sun loungers
Family Room, 1 King Bed, River View (High Floor) | Premium bedding, down comforters, minibar, in-room safe
2 restaurants, lunch, dinner served; Chinese cuisine
Point of interest
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Breakfast available
  • Gym

Explore the area

Map
No 11 Huizhou Ave, Kaisa Center, Huizhou, Guangdong, 516000
  • Xinhu Park
    8 min walk
  • Huizhou Culture & Art Center
    12 min walk
  • Huizhou Science & Technology Museum
    12 min walk
  • Huizhou (HUZ)
    34 min drive

Room options

Superior Room, 2 Twin Beds, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, City View (High Floor)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View (High Floor)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, River View (High Floor)

  • 592 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Business Lounge Access, River View (Premium)

  • 592 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 2 Twin Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Business Lounge Access, River View (Executive)

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed, Business Lounge Access, View

  • 646 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Business Lounge Access, River View (High Floor)

  • 861 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View (High Floor)

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Business Lounge Access, River View (Premium)

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, River View (High Floor)

  • 646 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Pullman Huizhou Kaisa

4-star Huizhou hotel, connected to a shopping center in Huicheng District
Along with 2 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Pullman Huizhou Kaisa offers 307 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Huizhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
In addition to a children's pool and an indoor pool, Pullman Huizhou Kaisa provides a health club and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 11 meeting rooms. Event facilities measuring 21528 square feet (2000 square meters) include conference space. This Art Deco hotel also offers spa services, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

Pullman Huizhou Kaisa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Jealous Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Lobby Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 for adults and CNY 69 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Jealous Restaurant
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Health club
  • Indoor pool
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 11 meeting rooms
  • 21,528 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Spa

  • 5 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 60 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 248.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 for adults and CNY 69 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 248.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pullman Huizhou Kaisa Hotel
Pullman Huizhou Kaisa Huizhou
Pullman Huizhou Kaisa Hotel Huizhou
Pullman Huizhou Kaisa (Opening September 2019)

Pullman Huizhou Kaisa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 36 reviews" "
Rating 8 - Good. 6 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wong Ching

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No proper bar in this hotel but the room is spacious and nice
Stayed 1 night in Jul 2024

10/10 Excellent

Si Aw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

George

Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Check-in delay 1 hour, bad attitude/service
Booked room for my parents and they were very disappointed with the whole experience. The check-in was delayed for more than 1 hour because the "room is not ready". This is simply unacceptable as they should have arranged alternatives to accommodate. The front desk was not helpful, did not offer any update of when the room would be ready while my parents were waiting. When the room was finally ready after more than an hour of waiting, my parents arrived the room and found it was not even clean enough. Overall, the service was very bad, front desk was impatient and inattentive, and unapologetic about the mistake they made. We will never come back nor recommend anyone to stay here.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great design and brand new condition
Stayed 1 night in Dec 2019

8/10 Good

SC

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late at night and got free upgrade to Executive floor, room really spacious
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staffers are all receptive to requests made by guests, especially the front desk manager Seven, who would waste a lot of time for us to lead us to the Chinese restaurant.
Stayed 1 night in Sep 2019

10/10 Excellent

mei ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦
環境非常好,旁邊就是商場,員工親切有禮,非常推薦家庭遊
Stayed 1 night in Jul 2024

10/10 Excellent

Siu Yuk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for arranging a nice birthday cake for me!
Stayed 1 night in Jul 2024

10/10 Excellent

CHIEN HUI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Siu Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Siu Pang

Stayed 1 night in Mar 2024

10/10 Excellent

Fung Yee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room is clean, nice facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Young Cheol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
혜주의 호텔 중 가장 마음에 듭니다.
혜주의 호텔 중 가장 마음에 드는 호텔입니다. 주변 관광을 하기는 최적의 장소가 아닙니다만 업무를 위한 출장이라면 가장 좋은 호텔입니다. 객실 상태, 높이, 접근성 모두 만족스럽습니다.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yan siu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員親切友善,有禮貌。非常好
Stayed 1 night in Dec 2023

10/10 Excellent

Siu Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

SIN LYUL

Stayed 2 nights in Nov 2023

8/10 Good

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine apart from breakfast, it is better to improve.
Stayed 1 night in Oct 2023

8/10 Good

Youngcheol

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
혜주에 있는 호텔 중 출장용으로는 최고입니다.
혜주에 있는 호텔 중 가장 많은 장점을 가지고 있는 호텔입니다. 비지니스적인 위치는 나쁘지 않지만, 주변 산책으로는 좋지 않네요. 조식, 청소 상태, 고객 대응 모두 만족스럽습니다.
Stayed 1 night in Sep 2023

8/10 Good

FUNG YEE KATHY

Stayed 2 nights in Jul 2023

6/10 Okay

Siu Pang

Stayed 1 night in Jul 2023

10/10 Excellent

Bastiaan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard international hotel, very reasonably priced. Very nice sauna + baths on the top floor, super nice view. Massages in the hotel were iternationally priced (700 yuan for 60 min). Just walk outside, turn right, cross the traffic lights and turn right again, follow the main road, there is a reputable massage place on your left. 300 yuan for 100 minute traditional massage. Also around that area is quite an undeveloped area if you are into this, were you can still eat noodle soups on plastic chairs outside, if you want to get a more "real" china experience. Really enjoyed walking around there
Stayed 2 nights in May 2023

10/10 Excellent

Siu Pang

Stayed 1 night in Mar 2023

8/10 Good

Ming Lai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

HIU YIN HEIDI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019