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Hotel Balcon Gueela

2.5 star property

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Photo gallery for Hotel Balcon Gueela

Outdoor pool
Lobby
Property grounds
Front of property
Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
Calle Mixe Manzana 4, Lote 5, Sector L, Bahia Chahue, Santa María Huatulco, OAX, 70989
  • Chahue Beach
    ‪10 min walk‬
  • Playa Santa Cruz
    ‪13 min walk‬
  • Tangolunda Beach
    ‪6 min drive‬
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪19 min drive‬

Room options

View all photos for Family Room

Family Room | View from room

Family Room

  • 323 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

  • 248 sq ft
  • Canal view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | View from room

Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Iron/ironing board, free WiFi, bed sheets

Double Room Standard

  • Sleeps 3
  • 1 Full Bed(s)

View all photos for Family Room -6 Guests- Standard

Iron/ironing board, free WiFi, bed sheets

Family Room -6 Guests- Standard

  • Sleeps 6
  • 3 Full Bed(s)

View all photos for Quadruple Room Standard

Iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

About this property

Hotel Balcon Gueela

Hotel in Sector L
Along with an outdoor pool, this hotel has a poolside bar and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Balcon Gueela offers 21 air-conditioned accommodations with designer toiletries. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Santa María Huatulco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
Hotel Balcon Gueela features an outdoor pool and a children's pool. Wireless Internet access is complimentary. A poolside bar is on site where guests can unwind with a drink. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Santa María Huatulco hotel also offers a vending machine, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Hotel Balcon Gueela has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Airport shuttle fee per child: MXN 700

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Balcon Gueela Huatulco
Balcon Gueela Huatulco
Balcon Gueela Santa María Huatulco
Hotel Balcon Gueela Hotel
Hotel Balcon Gueela Santa María Huatulco
Hotel Balcon Gueela Hotel Santa María Huatulco

Hotel Balcon Gueela Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 37 reviews
Rating 8 - Good. 15 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Andres

Stayed 4 nights in Sep 2023

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a basic hotel and does not claim to be anything different. The staff are all very friendly and super amazing. The rooms are very clean and cleaned daily, the courtyard is also very clean.
Stayed 4 nights in Jan 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable room for the price. However, drinking water, coffee, snacks, etc are not available in this hotel or in the neighborhood. I had to leave and go to a store for the bare necessities
Stayed 1 night in Dec 2021

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, with ac, the property is not 5 star but very comfortable good for the price we paid , The people was very friendly and helpful, so happy to stayed here.
Stayed 7 nights in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Basic and clean

Rather spartan but clean. Good location on a quiet street. Other guests were noisy, but it was quiet after around 10pm. Had to ask for shampoo, and plastic mattress covers were our main dissatisfactions.
Stayed 1 night in Jan 2021

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel cleanliness was excellent the room was clean and fresh and quiet the personnel were friendly the location was excellent, we have a restaurant nearby also a bar and a night club within a walking distance.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Disliked: Amenities
Best thing was location- very basic rooms hard mattress like rocks no coffee no elevator staff generally nice
Stayed 5 nights in Sep 2019

8/10 Good

elisabeth, austin

Liked: Cleanliness, staff & service, room comfort
Minimal but convineinet plaxe to stay. Located close to a nice beach and AMAZING restaurant Rocota - by chef Claudia! You have to go there. Walking distance to lots of shops and restaurants. Clean but certainly not luxurious.
Stayed 3 nights in Dec 2017

8/10 Good

Daniel

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marisol

Stayed 1 night in May 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!!
Stayed 4 nights in Dec 2023

10/10 Excellent

CAROLINA OVIEDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ramiro

Stayed 3 nights in Jul 2023

8/10 Good

ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy higienico

Me encantó la limpieza del hotel y muy buen precio.
Stayed 1 night in Apr 2023

4/10 Poor

Pablo Resendiz, Querétaro

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
No la recomendaria
Stayed 3 nights in Jun 2022

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la tranquilidad qué hay en el hotel y el fácil acceso que tienen a las avenidas principales
Stayed 2 nights in Jan 2022

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE UBICACION, PERSONAL MUY AMABLE, LIMPIO Y SEGURO
Stayed 4 nights in Jan 2022

8/10 Good

Daniel Elías

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Nada más no fue como en las fotos, pregunté por transporte del aeropuerto al hotel y no me dieron respuesta, detalles.
Stayed 3 nights in Jun 2021

10/10 Excellent

candelario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente habitación para mí utilidad.

Habitación cómoda con clima y baño completo en su interior , piscina y estacionamiento gratuito propio, excelente para aquellas personas que les gusta salir a conocer el lugar que visitan y que solo utilizan la habitación para descansar. Personal amable,atentos y dispuestos a orientarte y ayudar en tus dudas.
Stayed 5 nights in Nov 2020

8/10 Good

Hemir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen lugar para descansar y relajarse

Un buen lugar para descansar y relajarse
Stayed 1 night in Oct 2020