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True Friend Hotel

3.0 star property

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Photo gallery for True Friend Hotel

Front of property
Family Quadruple Room, 2 Double Beds | 1 bedroom, premium bedding, desk, blackout drapes
Property amenity
Bicycling
Superior Twin Room | Bathroom | Shower, free toiletries, hair dryer, slippers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
No.512, Fujian Street, Hualien City, Hualien County, 97043
  • Dongdamen Night Market
    ‪3 min walk‬
  • Hualien Cultural Creative Industries Park
    ‪9 min walk‬
  • Pine Garden
    ‪12 min walk‬
  • Hualien (HUN)
    ‪9 min drive‬

Room options

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About this property

True Friend Hotel

3-star hotel in Hualien City Centre
A restaurant, a 24-hour business center, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and an arcade/game room are onsite.
True Friend Hotel offers 70 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Hualien City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. For a surcharge, the property provides an area shuttle within 3.00 km and a roundtrip airport shuttle. This business-friendly hotel also offers an arcade/game room, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

True Friend Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
True Friend Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 3 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: TWD 250 per person
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 250 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Property Registration Number 花蓮縣旅館142號

Property is also known as

Truefriend Inn Hualien
Truefriend Inn
Truefriend Hualien
Truefriend Inn Hualien City
Truefriend Hualien City
Truefriend Inn
True Friend Hotel Hotel
True Friend Hotel Hualien City
True Friend Hotel Hotel Hualien City

True Friend Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 53 out of 221 reviews
Rating 8 - Good. 122 out of 221 reviews
Rating 6 - Okay. 35 out of 221 reviews
Rating 4 - Poor. 7 out of 221 reviews
Rating 2 - Terrible. 4 out of 221 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
I left my earbuds on my bed and checked out the lady found them and ran to my taxi before it left, thank you for saving my earbuds. No hooks in washroom Breakfast congee was a bit cold by 9 o'clock. Friendly service.
Stayed 2 nights in Nov 2024

8/10 Good

Yuzo

Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Feb 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for a quick night

Convenient for going to the night market. No desk in the room so you may need to go near the lobby to use your laptop.
Stayed 1 night in Feb 2021

10/10 Excellent

Chin Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Tai Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Disliked: Cleanliness

Normal only

Counter staff so so only.... my towels are dirty... breakfast normal chinese oriental style... room abit small... door is manual lock kind.. happen staying the last corner room at exit and the window outside is the staircase view.. dont feel comfortable.. overall for the price is ok only.. can be cheaper for the price we pay...
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, near dongdamen night market. The only thing is that the staff didn’t help to clean the room for my 3D2N stay.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Place is great and comfortable
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Quiet, comfortable stay

Quiet, close to the ocean. Room has two windows. Easy access and close to the night market. Overall a comfortable stay.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good city location. Walk to eateries & market

Our original hotel was damaged by the earthquake, "True Friend" was a late change. Good location, short walk to eateries and night market. Friendly staff. Off-street parking lot nearby. Shower has no screen so the bathroom can get pretty wet. Overall good value.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good services

very good service. i had left over my jacket there, they found it and courier to me in taipei. room spacious n quiet. toilet also big. kettle with coffee n tea provided. check in and cgeck out very fast. night market just 2 min walking distance. easy to find the hotel.
Stayed 1 night in Dec 2017

8/10 Good

Eau Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cosy room

nice an cosy room value for money will stay again
Stayed 1 night in Jul 2017

6/10 Okay

Perlin

Liked: Staff & service
Disliked: Cleanliness, room comfort

It was ok, I guess..

It was ok I guess? There were exactly 4 of us and we booked a quad room. The room was really small for 4 pax and opening our luggages was an issue. We shifted the beds around to compromise but could only open 2 big luggages still. The water suddenly turns hot and cold while bathing. But location was pretty good as it's near the night market.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Overall is awesome

Located at strategy area which is nearby nightmarket , pharmacy , restaurant , etc . Room cleanliness is great. However, the some of the breakfast dishes such that Mee bhoon, vege have been served in not warm condition. Thus, it will be good if warm the food before serve it to customer.

6/10 Okay

Verified traveler

The hotel was ok, staffs were not too helpful. Also, there were mosquitos in the room and by the morning, I was bitten all over my arms and back.

8/10 Good

William, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

its was unexpectedly pleasant experience! good service and serves taiwanese local style breakfast. very good location, 5min walk to Hualien biggest night market, Dongdamen Night Market. provide free parking too!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the stay

it is a pleasant stay at true friend. Location is great. Mins walking distance to the shore as well as the night market. Not far walk to the downtown shops and restaurants also. Hotel provide bikes for free. you can ride near the sea shore park. Staff were super friendly and helpful. They booked our local trip with travel agency and provided a lot of tips on where to eat where to shop nearby. The room is kept very clean, bed is comfortable. If I have to pick something not 100% satisfied with, it is the breakfast (included in the price we pay). It was good but not much varieties and it was pretty much the same all three days we stayed there. Overall, we loved our stay and will certainly recommend to our friends.

6/10 Okay

Verified traveler

The room was very small and have cigarette smell. Breakfast was good. Staff could be friendlier from dining room to front desk.

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - 5min walk to night market & Staff is extremely helpful n nice.