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The X Hotel

2.0 star property

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Superior Double Room, Ensuite | Premium bedding, memory foam beds, desk, soundproofing
Suite, Ensuite | Premium bedding, memory foam beds, desk, soundproofing
Deluxe Suite, Ensuite | Premium bedding, memory foam beds, desk, soundproofing
Deluxe Suite, Ensuite | Premium bedding, memory foam beds, desk, soundproofing
Superior Double Room, Ensuite | Premium bedding, memory foam beds, desk, soundproofing

Reviews

4.6 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

Map
11 Brunswick Square, Hove, England, BN3 1EH
  • Brighton Beach
    ‪4 min walk‬
  • Regency Square
    ‪9 min walk‬
  • British Airways i360
    ‪9 min walk‬
  • Shoreham-By-Sea (ESH-Shoreham)
    ‪26 min drive‬

Room options

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Premium bedding, memory foam beds, desk, soundproofing

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Premium bedding, memory foam beds, desk, soundproofing

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, Shared Bathroom

Premium bedding, memory foam beds, desk, soundproofing

Deluxe Apartment, Shared Bathroom

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment, Shared Bathroom

Premium bedding, memory foam beds, desk, soundproofing

Comfort Apartment, Shared Bathroom

  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Premium bedding, memory foam beds, desk, soundproofing

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ensuite

Suite, Ensuite | Premium bedding, memory foam beds, desk, soundproofing

Suite, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | Premium bedding, memory foam beds, desk, soundproofing

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, Ensuite

Premium bedding, memory foam beds, desk, soundproofing

Apartment, Ensuite

  • Sleeps 8
  • 3 Double Beds, 1 Double Futon and 1 Twin Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Premium bedding, memory foam beds, desk, soundproofing

Deluxe Suite, Ensuite

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Honeymoon Suite, Ensuite

Honeymoon Suite, Ensuite | Premium bedding, memory foam beds, desk, soundproofing

Honeymoon Suite, Ensuite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Studio, Ensuite

Family Studio, Ensuite | Premium bedding, memory foam beds, desk, soundproofing

Family Studio, Ensuite

  • Sleeps 8
  • 4 Double Beds

View all photos for Economy Twin Room, Private Bathroom

Economy Twin Room, Private Bathroom | Premium bedding, memory foam beds, desk, soundproofing

Economy Twin Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, Ensuite

Studio, Ensuite | Premium bedding, memory foam beds, desk, soundproofing

Studio, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite | Premium bedding, memory foam beds, desk, soundproofing

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

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About this property

The X Hotel

Hove hotel walkable to Brighton Beach
Express check-in, express check-out, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine. Housekeeping is available on request.
The X Hotel offers 25 accommodations with hair dryers and irons/ironing boards. Memory foam beds feature premium bedding. 48-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and complimentary toiletries. This Hove hotel provides wireless Internet access for a surcharge. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The X Hotel features a vending machine, express check-in, and express check-out. Wireless Internet access is complimentary.

The X Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (GBP 20.20 per day); reservations required

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways

More

  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night
Cribs (infant beds) are available for GBP 9.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 2.97 per stay
  • Administrative fee: GBP 2.97 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: GBP 1 per stay (rates may vary)
  • Nearby parking fee: GBP 20.20 per day (1411 ft away)
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 9.0 per day
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The X Hotel Hove
The X Hotel Hotel
The X Hotel Hotel Hove

The X Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 8 out of 51 reviews
Rating 8 - Good. 3 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 9 out of 51 reviews
Rating 2 - Terrible. 25 out of 51 reviews

5.0/10

Cleanliness

4.6/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Diego Fernando

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Subject: Complaint Regarding Unacceptable Hotel Room Conditions I hope this message finds you well. I am writing to formally express my dissatisfaction with my recent stay at your hotel. Unfortunately, the condition of the room I was given did not meet the standards I expected based on the description provided during the booking process. Upon entering the room, I was immediately struck by its uncleanliness. The carpet was dirty, and there were visible stains that made the environment feel unwelcoming. Additionally, the bathroom facilities were not up to par; the toilet was not properly cleaned, which was quite concerning. Moreover, the bedding was in poor condition. The blanket appeared worn and unkempt, the tv dodmt work and to make matters worse, the bed itself was broken, making it uncomfortable to sleep. Overall, the room felt more like a dump than a place to relax. I also want to highlight that while I appreciate the emphasis on data security, it does not compensate for the lack of cleanliness and maintenance in the room. I was genuinely unhappy with my experience, as it did not align with what I expected when I made my reservation. I hope you will take this feedback seriously and address these issues to improve the experience for future guests. Thank you for your attention to this matter.
Stayed 1 night in Nov 2024

2/10 Terrible

Neman

Stayed 1 night in Nov 2024

4/10 Poor

Jeremy

Business traveler
Disliked: Amenities
The room was probably quite lovely sixty years ago but is let down by the baffling management of the hotel as a whole. The messaging is inconsistent and odd. There’s the surprise deposit waiver fee which looking at other reviews is a good idea to put down so that your money isn’t held in an account for an extended period. The floor of the room was entirely on a slope leading to a little bit of seasickness when getting out of bed. The one I was in had a window for joke reasons only (view of nothing at all. And there was no plug in the bathtub or sink, so don’t expect a bath or to shave unless you bring your own I suppose. Oh I couldn’t connect to the wifi at all either. I was continuously given the same password that never worked. I tried on multiple devices and tried to contact the desk but was unable to get a response beyond the non-functional password. So there’s that as well.
Stayed 2 nights in Oct 2024

2/10 Terrible

Donna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a joke. No reception staff. No cleaners. Alarm was going off all night and as we left. No one there to sort anything out, you can only communicate via WhatsApp
Stayed 1 night in Oct 2024

2/10 Terrible

Rutvik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever visit that even if that is cheap.
It was scam to fool people coming to that beautiful city. it was not at all the way they showed or described that was totally different and in some old scary basement smelling foul. It was horrible.
Stayed 2 nights in Oct 2024

4/10 Poor

Graeme

Don’t do it
Arrived and there was no toilet roll in toilet and the bin hadn’t been emptied after the previous occupants
Stayed 2 nights in Oct 2024

2/10 Terrible

Jo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip off
On arrival, I spent an hour and a half in reception over a dispute where they were claiming that my booking was in a different name despite me showing them all of my proof that it was in my name then would not let me go to the room without paying an extra £25 charge Because they said it was booked in another name which is simply not true. The people in front of me also having a big dispute over extra charges and we were all at the reception. Somebody came out of the room. They just checked into saying there was broken glass on the floor and urine in the toilet. !!
Stayed 1 night in Oct 2024

4/10 Poor

NATHANIEL

Traveled with partner
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Corbin

Stayed 1 night in Sep 2024

2/10 Terrible

Bernadette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap
Horrible . No staff on site . People smoking weed . Not a family hotel
Stayed 1 night in Sep 2024

8/10 Good

Amaresh

Business traveler
Liked: Cleanliness, room comfort
Internet never worked, neither you catch your own mobile network.
Stayed 2 nights in Sep 2024

2/10 Terrible

Amy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute vile place to stay! Room was clearly not cleaned at all. Pubes on the bathroom floor. Toilet roll that had clearly been dropped down the toilet and put back on the side to be used. God knows what splashed up the walls and not cleaned. Rude cleaner which clearly does NOT do the job properly. Flooring all coming apart. Staff that are incompetent and lazy (goes to show with the booking in system, all done via WhatsApp and nobody actually manning a desk) Really expensive for the dump it was we stayed in and the cheek of asking for a deposit waiver was just the icing on the cake!
Stayed 1 night in Oct 2024

4/10 Poor

Lloyd

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Alan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This Hotel is the worst hotel I have ever stayed in. It was an expensive Dump to say the least. The room was tiny extremly dirty, carpets had never seen a vacumm leaner in months. Shower leaked, more water on the floor than in the shower. The customer interface totally unacceptable. Check in a night mare via whats app. I have the transcript of the conversations should you like to see the. All in all a very bad experience for a seasoned traveller.
Stayed 1 night in Sep 2024

6/10 Okay

Jake

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not great!
Check in overall was really difficult, didn’t know where to go and instructions for the hotel were unclear. Hotel is really clean and beds are pretty comfortable. Weird noises in our room tho?
Stayed 1 night in Sep 2024

6/10 Okay

Amber

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location but the check in is extremely strange for this hotel and you have to pay an additional deposit when you arrive which is not stated anywhere. Won’t be coming back here.
Stayed 1 night in Sep 2024

6/10 Okay

darren

Traveled with group
Liked: Cleanliness, amenities
When arrive 3pm and I’m shock not finish clean room and never ask me about bring passport or driving lesson card so. I did bring bus pass with photo .. why add pay for not late?? Only mr in room and my deaf friend company chat then he go home not stay overnight.. next time I will not in room again.
Stayed 1 night in Sep 2024

10/10 Excellent

Yago

Stayed 1 night in Sep 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Bruno

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Katarina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not enough bedding, cups, sofa Ed without mattress and overused
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was dated, in need of serious repair work, the check in experience is not straight forward and I got charged more that I expected. Fire alarm nearly falling down from the ceiling, one window would not stay open, stains in the carpet, smelly, old, towels missing, extra bed not done up, TV signal was too weak to be able to see any channels Only stayed one night as bed was so uncomfortable, with springs hurting all night long. The worse ever
Stayed 2 nights in Aug 2024

4/10 Poor

ANDREW

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
What we booked was a twin room, with a private bathroom. What we got was a double room, with a bathroom shared with the staff. The gentleman who checked us in (he was very nice and was kind enough to check us in early - no complaints about him!) even admitted it hadn't been cleaned yet. We had checked in early so understood. However, when we got back in the evening, the room was still not clean and the bed spread was damp from the room! The 'shared' bathroom had a poop left in it. Honestly, what I'm most annoyed about is the price we paid. it was not worth £100 for the night. Would not stay again.
Stayed 1 night in Aug 2024

2/10 Terrible

Glen

Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the location of the hotel because it was convenient for quick access to the beach, shopping, restaurants, bars and public transportation. What I didn't like was not being able to transfer to a different room in the property even though we were currently staying at the property and decided to extend our stay by 1 night from a regular room to a studio, we had to check out at 10am and return at 3pm, but for an additional fee of £10 you can check in at 2pm. We paid the £10 but our room wasn't ready for check in at 2pm or 3pm so we finally got in our room at 3:45pm. The studio consist of a small twin room with a microwave, refrigerator,toaster and kettle, 1 dinner plate 3 spoons and 1 fork.Bathroom had a partition wall that has a 2 foot opening from the ceiling leaving
Stayed 1 night in Aug 2024