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The Whitehall Houston

4.0 star property

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Photo gallery for The Whitehall Houston

City view from property
Interior
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Premium bedding, Tempur-Pedic beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪14 min walk‬
  • Daikin Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

  • City view
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1162)
The price is $113
per night
$150 total
includes taxes & fees
Apr 27 - Apr 28
Holiday Inn Houston Downtown by IHG

About this property

The Whitehall Houston

4-star hotel in Downtown Houston
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Whitehall Houston features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 1.0 mi is available for guests. Onsite parking is available (surcharge).

The Whitehall Houston has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to April 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 780 out of 1338 reviews
Rating 8 - Good. 242 out of 1338 reviews
Rating 6 - Okay. 146 out of 1338 reviews
Rating 4 - Poor. 76 out of 1338 reviews
Rating 2 - Terrible. 94 out of 1338 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Breanna

Stayed 3 nights in Dec 2024

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Seohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Roya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Jan 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fragrance throughout the hotel was amazing. The customer service at the front desk and at the hotel restaurant were top notch.
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Clean, amazing staff, great restaurant.. highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it. Looks nice! Service was great even after my flights got canceled they took care of us.
Stayed 1 night in Jan 2025

10/10 Excellent

Trent

Stayed 1 night in Dec 2024

10/10 Excellent

Cortias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5
Stayed 2 nights in Jan 2025

8/10 Good

Ogawa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good, with friendly staff and excellent hospitality. However, for the price, the lobby feels somewhat small compared to high-end hotels. The location is excellent, allowing easy walking access to most places in downtown Houston.

6/10 Okay

Rebecca Lou, Port Clinton

Stayed 2 nights in Jan 2025

4/10 Poor

Rosalinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants are not open and no coffee shop!
I was excited to book this stay for New Years Eve! I booked it because it had two restaurants, a coffee shop and breakfast included with our stay. Unfortunately, when we arrived, Valet parking was $50 to start off, only one restaurant was open and the coffee shop was also closed. In the morning (apparently, breakfast was not included with my stay).. I had to pull up my app which stated it was! Our room had no soap and minimal shampoo and conditioner. I really wish we had a better experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice place to stay. could use some updating. Elevators REALLY slow.
Stayed 1 night in Dec 2024

10/10 Excellent

jossy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

nonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean facility, and friendly staff. location is superb
Stayed 3 nights in Jan 2025

10/10 Excellent

Yang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean room. Friendly staff. Slow wifi. The AC had weak heating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in downtown Houston. Staff is friendly and helpful. Rooms are big and clean. Beds are comfy! Building is pretty, too. Bar drinks and food are delish with great wait staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Tommy

Traveled with group, Business traveler
Liked: Amenities, property conditions & facilities
Great service and environment
Stayed 2 nights in Jan 2025

10/10 Excellent

iain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly. Restaurant was very good. Great coffee!
Stayed 3 nights in Jan 2025

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices of simple snacks was too high (maybe it’s just me ) but overall this property was nice! The food/drinks was amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nakiel

Stayed 2 nights in Dec 2024

10/10 Excellent

LisaBeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every one was very friendly!
Stayed 2 nights in Jan 2025

6/10 Okay

Frank

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The staff were nice and friendly but the room was dirty with visibly dry water rings. The bathroom also was very small with limited space and broken towel holders. Stayed here for only 24 hrs. Wouldn’t recommend if you need a place longer than that.
Stayed 1 night in Dec 2024

8/10 Good

Beau

Traveled with family
Liked: Cleanliness, staff & service
The cleaning lady knocked on the door at around 8am. That was strange.
Stayed 1 night in Dec 2024