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The Whitehall Houston

4.0 star property

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Interior
Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Pool

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪14 min walk‬
  • Daikin Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room, 2 Double Beds

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Double Beds

  • City view
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1211)
The price is $175
per night
$222 total
includes taxes & fees
May 21 - May 22
Holiday Inn Houston Downtown by IHG

About this property

The Whitehall Houston

4-star hotel in Downtown Houston
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Whitehall Houston features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 1.0 mi is available for guests. Onsite parking is available (surcharge).

The Whitehall Houston has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to April 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 816 out of 1402 reviews
Rating 8 - Good. 260 out of 1402 reviews
Rating 6 - Okay. 151 out of 1402 reviews
Rating 4 - Poor. 76 out of 1402 reviews
Rating 2 - Terrible. 99 out of 1402 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a fine and dedicated client service
Stayed 1 night in Feb 2025

10/10 Excellent

SHEENA, fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Audie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My biggest complaint is more with how Whitehall was listed on Expedia. The property did not have complimentary breakfast which is what I searched for on Expedia. In addition parking was an additional $40 a night which is not mentioned anywhere on Expedia that I could see.
Stayed 2 nights in Jan 2025

6/10 Okay

JOSE, Boerne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately, I want to write a better review due to the staffs service. The staff all around was awesome. Unfortunately the hotel itself is outdated and in need of repairs that are easily visible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ginger

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was beautiful, the staff was so nice, and it was so easy to get an Uber at any time. The rooms were just a bit outdated, but they had everything we needed, and overall, we had a great stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Desiree

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Terren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, staff was very helpful.
Stayed 3 nights in Jan 2025

8/10 Good

James L Y

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mgr John finally compensated us for a terrible check in experience. And got a room that air con/hearter made super crazy noises that they have to moved us to another room after all the unpacking i have dine. Thank you John and thanks for making our stay better.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adrian

Stayed 3 nights in Jan 2025

10/10 Excellent

Abdul Razek

Stayed 1 night in Jan 2025

10/10 Excellent

E

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 2 nights in Jan 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Amazing!

Talk about a hotel of class! Everything was perfect. The staff was professional and the room exceeded my expectations considering I got it at such an affordable price. Great location too!
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 1 night in Jan 2025

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice2025

Very nice I loved everything about it lots of stuff to do in the area
Lovely view
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bobby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sotherly Charm in Houston

An amazing stay that I would easily recommend to anyone who asked, the amenities always stay above the rest. This Sotherly host makes traveling a breeze and is definitely my first choice when traveling.
Stayed 1 night in Jan 2025

6/10 Okay

Duy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Lorna

Traveled with family
Liked: Staff & service

Good hotel but needs some updating

The young man’s hair that checked us in was long over his face that we couldn’t understand what he was saying. The walls and furniture in our hallway of our floor were bumped or scraped. It was below freezing during our stay and there were only thin blankets on the bed. We had to turn up the heat. The tissues in our bathroom smelt like vomit. Breakfast was okay but the service was very nice. I did enjoy my complementary drink.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kara

Stayed 2 nights in Jan 2025

8/10 Good

Latoya

Traveled with partner
Liked: Cleanliness, amenities
Most of the staff were very pleasant and helpful. I did encounter a few staff who weren’t so pleasant. Overall the hotel was nice and in the heart of the city.
Stayed 4 nights in Dec 2024