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The Whitehall Houston

4.0 star property

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Terrace/patio
Interior
Outdoor pool, pool umbrellas, sun loungers
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪14 min walk‬
  • Daikin Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

8.4 out of 10
Very good
(13 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(26 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1069)
The price is $151
per night
$194 total
includes taxes & fees
Mar 29 - Mar 30
Holiday Inn Houston Downtown by IHG

About this property

The Whitehall Houston

4-star hotel in Downtown Houston
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Whitehall Houston features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 1.0 mi is available for guests. Onsite parking is available (surcharge).

The Whitehall Houston has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to March 16 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 735 out of 1276 reviews
Rating 8 - Good. 232 out of 1276 reviews
Rating 6 - Okay. 147 out of 1276 reviews
Rating 4 - Poor. 73 out of 1276 reviews
Rating 2 - Terrible. 89 out of 1276 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Stayed 1 night in Nov 2024

10/10 Excellent

Kelvin

Stayed 1 night in Nov 2024

10/10 Excellent

Tanjanika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan Pablo, Mexico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with comfortable rooms and a very friendly staff. Completely worth it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WENT FOR FEW DAYS TOTALLY ENJOYED MY STAY WITH THE WHITEHALL HOTEL AT DOWNTOWN HOUSTON.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel. It was nice and quiet in the room. Room was nice and clean. Plenty of eating options nearby!
Stayed 3 nights in Dec 2024

2/10 Terrible

Jaymes

Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deshaun

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, clean, friendly staff. I work in IT and the way to connect to the WiFi isn't user-friendly at all. I thought the valet service at 40 a night was insane. Parked nearby for 10 a day
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Staff & service
Hotel was nice but definitely needs upgrades for as much as they charge
Stayed 1 night in Dec 2024

2/10 Terrible

Lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Thought the shower would be bigger in the executive suite. Thing I will get a normal room next time. Breakfast was great. Great service.
Stayed 1 night in Dec 2024

2/10 Terrible

errol

Disliked: Staff & service, room comfort
No AC in the room
Stayed 1 night in Dec 2024

2/10 Terrible

Chezare

It needs a upgrade rooms don’t match the outside nor the lobby
Stayed 4 nights in Nov 2024

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are so friendly.
Stayed 1 night in Dec 2024

8/10 Good

Tra, Brea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So noisy and homeless around the hotel
Stayed 2 nights in Nov 2024

8/10 Good

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Whitehall is a beautiful hotel in downtown Houston. It’s close to the Toyota Center, 15 minutes from the Galleria Mall and close to popular restaurants. My issues refrigerators and microwaves are not available in all rooms. Breakfast is not provided to all guest. I’m assuming it’s only available to certain room selections. Overall it’s a nice hotel. Managers and staff are professional and very helpful. I would recommend this hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel and service was good aside from the heat not working well in our room... They provided a space heater but it was still chilly.
Stayed 1 night in Nov 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Rohan, Cliffside Park

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David J Mordente

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location. location, location
Great location in downtown H-town!
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024