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The Whitehall Houston

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Whitehall Houston

City view from property
Outdoor pool, pool umbrellas, sun loungers
Interior
Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service
  • Pool

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪14 min walk‬
  • House of Blues Houston
    ‪15 min walk‬
  • Bayou Music Center
    ‪15 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Houston Downtown, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1005)
The price is $134
per night
$174 total
includes taxes & fees
Feb 7 - Feb 8
Holiday Inn Houston Downtown, an IHG Hotel

About this property

The Whitehall Houston

4-star hotel in Downtown Houston
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Whitehall Houston features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 1.0 mi is available for guests. Onsite parking is available (surcharge).

The Whitehall Houston has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 701 out of 1213 reviews" "
Rating 8 - Good. 217 out of 1213 reviews" "
Rating 6 - Okay. 139 out of 1213 reviews" "
Rating 4 - Poor. 70 out of 1213 reviews" "
Rating 2 - Terrible. 86 out of 1213 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Diva

Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffery

Stayed 2 nights in Oct 2024

10/10 Excellent

Tatiana

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Oct 2024

10/10 Excellent

Kaelin Anise Love

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was recommended to me from a friend and it lived up to all standards not only that I had but the standards advertised. Room was clean, staff was very friendly (Ana Marie) and if I needed anything they made sure it was taken care of and prompt. I will be booking this place again with friends and family. Thank You.
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Wife and I would stay there again for another event Love it
Stayed 2 nights in Oct 2024

4/10 Poor

Negar

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is the Gentleman at the front desk, JOHN. He is by far the most professional, caring and knowledgeable person I have come across as a frequent traveler. We were disappointed with our room, he tried multiple times until he gave us a free upgrade that we did not even ask for and he was extremely understanding and kind, had to run up and down multiple times. The property is old and tired. Long black hair in the bathroom and the water in the shower didn't flow properly but honestly we did not want to keep complaining as we were afraid to create more work and headache for John as he seemed to be the only one who genuinely cared.
Stayed 2 nights in Oct 2024

6/10 Okay

Edgar

Stayed 1 night in Oct 2024

10/10 Excellent

Zi Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Downtown Houston
The hotel staff was friendly and able to accomodate to our needs. The shuttle service by the hotel comes in handy as we are catching a game at Toyota Center and we reached there on time thanks to the speedy shuttle.
Stayed 1 night in Oct 2024

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking staff and bell hops attentive but not friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent--especially John!
Stayed 4 nights in Sep 2024

10/10 Excellent

Shanelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay! Wonderful customer service from Nelli at the front desk. Definitely will stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Oct 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Minute Maid Park
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael

Stayed 2 nights in Sep 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Cordaveon

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service
Rooms are a bit tired. Breakfast was average. Safe area. Walking distance of places of interest
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Stayed 3 nights in Oct 2024

2/10 Terrible

Chibuzo

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
The building was okay but the maintenance and the staffs were low in their customers service
Stayed 1 night in Oct 2024

8/10 Good

Alan, Stevenage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff were excellent. The only negative thing was at Edgar's, I went there on 3 seperate nights for a meal and drinks, the food was excellent and very reasonably priced but each night there was only 1 man working behind the bar which meant customers were having to wait 15 to 20 minutes to get served which was not acceptable. For this reason I have rated the hotel 4 stars, otherwise it would have been 5
Stayed 10 nights in Sep 2024

10/10 Excellent

gladis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Whitehall Houston
Always a comfortable stay!💪
Stayed 1 night in Oct 2024