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The Westin Oaks Houston at the Galleria

4.0 star property

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Photo gallery for The Westin Oaks Houston at the Galleria

Meeting facility
Point of interest
Point of interest
Meeting facility
55-inch flat-screen TV with cable channels, Smart TV, pay movies

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
5011 Westheimer Road, Houston, TX, 77056
  • The Galleria
    ‪1 min walk‬
  • River Oaks District
    ‪10 min walk‬
  • Memorial Park
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪38 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

55-inch flat-screen TV with cable channels, Smart TV, pay movies

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Hearing Accessible)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, Multiple Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds, Non Smoking

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed, Corner

55-inch flat-screen TV with cable channels, Smart TV, pay movies

Executive Room, 1 Double Bed, Corner

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds (Mobility Accessible, Tub)

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Hearing Accessible)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Lounge

The Westin Galleria Houston

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is $323
per night
$412 total
includes taxes & fees
May 15 - May 16
The Westin Galleria Houston

About this property

The Westin Oaks Houston at the Galleria

4-star Houston hotel, connected to a shopping center in The Galleria
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Housekeeping is available on request.
The Westin Oaks Houston at the Galleria offers 406 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Oaks Houston at the Galleria features an outdoor pool and a 24-hour health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 25304 square feet (2351 square meters) include conference space. This eco-certified hotel also offers gift shops/newsstands, a garden, and concierge services. Complimentary self parking is available on site, along with a car charging station.

The Westin Oaks Houston at the Galleria is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Street Level Lobby Bar - Onsite bar. Guests can enjoy drinks at the bar. Happy hour is offered.
White Oak Kitchen + Drink - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Street Level Lobby Bar
  • White Oak Kitchen + Drink

Things to do

  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 25,304 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night
  • Service fee: 0.61 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 30.00 per person
  • Fee for in-room wireless internet: USD 18.95 per day (rates may vary)
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

The Westin Oaks Houston at the Galleria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ubication
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica Natalie

Stayed 3 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Amenities, property conditions & facilities
all of it
Stayed 1 night in Jan 2025

10/10 Excellent

Raul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a wonderful hotel with great rooms ... water the plant on the third floor wall, please
Stayed 3 nights in Jan 2025

6/10 Okay

Alex

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Decent room, unreasonable management staff

I stayed at this hotel in Houston during a business trip, and while the rooms were decent and the cleaning staff was friendly and attentive, the front desk experience left much to be desired. Unfortunately, their service was unorganized, unhelpful, and moody, which made my stay far more stressful than it needed to be. During my trip, the city of Houston was essentially shut down due to an unprecedented 6 inches of snow, forcing the airport to close. I had to extend my stay on a daily basis while waiting for flights to resume. When I finally secured a flight for the following morning and attempted to cancel my reservation for the upcoming night, I was met with a flat-out refusal from the front desk. While I understand the existence of “rules and regulations,” extraordinary situations like this require a level of courtesy and understanding. Instead, I was charged for an entire additional night despite clearly explaining that I would not be staying. This rigid and greedy approach left a bad taste in my mouth, especially considering the extenuating circumstances. A little flexibility and empathy from the front desk would have gone a long way. Until this hotel addresses its front desk issues and prioritizes customer service, I cannot recommend it to other travelers, particularly during unpredictable situations.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Stayed 2 nights in Jan 2025

8/10 Good

Victor

Stayed 1 night in Jan 2025

10/10 Excellent

Chuck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 1 night in Jan 2025

10/10 Excellent

Jaqourean, Killeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tiana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Benjamin

Stayed 2 nights in Dec 2024

6/10 Okay

Ann-Therese, Philadelphia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Natasa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and courteous. Great rooms and location is fabulous for all shopping or ice skating.
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Tawanda

Stayed 1 night in Dec 2024

10/10 Excellent

Rodrigo Gomez

Stayed 5 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Bilberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aurelia

Stayed 2 nights in Dec 2024

8/10 Good

Scott

Business traveler, Traveled with family
Liked: Property conditions & facilities
Negotiating the parking lot and accessing the parking garage were difficult and time consuming. Directions from the staff at the porte-cochère and in the parking area were vague and not helpful. Most importantly: The highly inventive "Destination Fee" is nothing but a gouge. We were told that if we ordered room service the $25 fee would be deducted from the bill. IT WAS NOT. We paid the $25 fee plus our credit card was billed an additional $100! For what? Our order was 4 cups of coffee and 2 english muffins. That is nothing but wanton theft. Shame on you. Enjoy your grift. We will not be back. Let's see if anyone in your organization has the integrity to respond.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024