Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 25, 2024 on Expedia
The Galatia mall was amazing
by A verified traveler
Posted Apr 15, 2024 on Expedia
Beautiful Clien hotel, great customer service and the number one thing that I love connected to the biggest mall in Texas
Comment from Hotel Management
Apr 16, 2024 by Troy S., Hotel Management
So happy that you enjoyed your visit to the hotel! Thank you for the kind words. We look forward to having you back again in the future. Safe Travels
by A verified traveler
Posted Apr 6, 2024 on Expedia
Don’t stay here.
Comment from Hotel Management
Apr 10, 2024 by Troy S., Hotel Management
So sorry to hear this, April. Truly hope you had a chance to talk to someone on property about your visit before you left. We would love to know more about your experience.
by A verified traveler
Posted Apr 1, 2024 on Expedia
Great all around
Comment from Hotel Management
Apr 4, 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you, Donovan! It was a pleasure hosting your stay; we hope to see you again the next time you are visiting Houston!
by A verified traveler
Posted Apr 1, 2024 on Expedia
Good property good location
Comment from Hotel Management
Apr 4, 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you for the kind compliment! We look forward to hosting your future stay.
by A verified traveler from The Woodlands
Posted Mar 31, 2024 on Expedia
Comment from Hotel Management
Apr 23, 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
We appreciate your perfect review, Kevin! We hope to host your next future stay in Houston.
by A verified traveler from Youngsville
Posted Mar 22, 2024 on Expedia
Being within the Galleria you have everything at your fingertips. We come to stay for Dance Competition and Convention, and this is our 3rd year, and every year it’s ran smooth and the hotel staff are amazing. The shopping is fantastic and the restaurants are amazing too, so expect to spend a little more than you may have planned but it’s totally worth it. Plus the convenience for the dancers attending classes and competition could not be any better. Worth the extra money for sure.
Comment from Hotel Management
Mar 25, 2024 by Troy S., Hotel Management
This is amazing to hear, Rheanne! Thank you so much for the awesome review. Looking forward to having you and the dance crew back again in the the future. Thanks
by A verified traveler
Posted Mar 17, 2024 on Expedia
Comment from Hotel Management
Mar 21, 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
We appreciate you, Cathy! It was a pleasure hosting your stay at the Westin Galleria Houston. We hope to welcome you back in the near future!
by A verified traveler
Posted Mar 11, 2024 on Expedia
Easy check in. Staff very professional clean rOOMS EXCELLENT SERVICE
Comment from Hotel Management
Mar 11, 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
We are so appreciative of you, Criscinta! Thank you for your lovely compliments about our hotel. The Westin Galleria strives to ensure our guests have an exceptional experience and we are happy to know you had a splendid time with us. We hope to welcome you back soon!
by A verified traveler
Posted Mar 11, 2024 on Expedia
Great
Comment from Hotel Management
Mar 11, 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
You're great, Gary! Thank you for staying at the Westin Galleria Houston. It has been a wonderful experience hosting your stay and we hope to see you again soon!