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Sonesta ES Suites Houston Galleria

3.0 star property

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Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Outdoor pool, sun loungers
BBQ/picnic area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
5190 Hidalgo St, Houston, TX, 77056
  • Richmond Avenue
    ‪5 min walk‬
  • The Galleria
    ‪6 min walk‬
  • Williams Tower
    ‪10 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪38 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 657 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed

  • 656 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

  • 656 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible (Hearing)

  • 656 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1777)
The price is $151
per night
$178 total
includes taxes & fees
Mar 13 - Mar 14
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Sonesta ES Suites Houston Galleria

3-star hotel in The Galleria
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Sonesta ES Suites Houston Galleria features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Sonesta ES Suites Houston Galleria is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 498 out of 1003 reviews
Rating 8 - Good. 236 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
It was cool
Stayed 1 night in Nov 2024

8/10 Good

Sidney

Traveled with family
Liked: Cleanliness, staff & service
For the holidays, the resort should have been ready. Hallway walls still with plaster and chipped paint on them did not give it such a welcoming feeling
Stayed 4 nights in Nov 2024

8/10 Good

ALFREDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to galleria and it's clean. 2nd shift employee needs a happier face. It seems that it's hard for him to smile or he's been working mostly graveyard. Regardless, he needs to be reminded that he's one of the customers' first impression. Sonesta needs happy faces all the time. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel & room was very clean, nice staff!
Stayed 2 nights in Nov 2024

6/10 Okay

CLAUDIA RUIZ

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location, looks like had lots of water damage on the ceiling, the carpet at the hall way on the 2md floor was so dirty, was a bad smell all the time at the hall way as well. Took so long to get hot water at the shower is a shame to waste so much water
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanganyka

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Mauricio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight saty for buisness meeting only
Stayed 1 night in Oct 2024

8/10 Good

Evon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The bed is horrible it was hard got absolutely no
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not for me
The hotel is in horrible condition. There are paint spots all over the walls. It just didn’t look appealing at all. My air conditioner in the room didn’t work. Thank goodness is was a pleasant weather day in Houston, so it wasn’t unbearable. The room was clean as for as the basic, but there was left over hair from previous guests. That is a BIG ick for me. I thought that this hotel would be like the Sonesta hotel right off of the 610 loop, but NOPE! The staff were nice but that is the most good I can say about my stay. I won’t go back.
Stayed 1 night in Nov 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine. They DO need to paint the hallways.
Stayed 7 nights in Nov 2024

6/10 Okay

Joseph, Weatherford

Disliked: Cleanliness, property conditions & facilities
I requested a two night stay and only one night was recorded. The desk guy said I'd have to do it again online for another stay. The hotel looks like its under construction , so i'll probably go elsewhere
Stayed 1 night in Nov 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I stayed in a king suite room and it was great for the price compared to other nearby hotels. The room was big and roomy and clean. The staff was very friendly, helpful and accommodating. The building itself could use a nicer appearance, the walls in the hall to get to rooms look run down and under construction. The elevator also looks old. At the end of the day this doesn’t matter as much as staff and room but it’s a thought we had.
Stayed 4 nights in Nov 2024

2/10 Terrible

RONNIE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NO WAY STAY!
The hotel has not been kept up. Lots of repairs needed. It looks as if they have done NO maintenance in the last 5 years. All the Funiture is old and falling apart. Very Bad..
Stayed 2 nights in Nov 2024

8/10 Good

Carla, Winnipeg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Our room was good except for the couch/hide a bed was very well used, needs replacing.
Stayed 1 night in Nov 2024

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Faisel

Stayed 3 nights in Oct 2024

8/10 Good

BENJAMIN GONZALEZ

Stayed 3 nights in Oct 2024

8/10 Good

G

Ok. Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Gina, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the location and the rooms are very large, clean and comfortable. Mine even had a kitchen. I found the staff extremely nice, and easy to work with.
Stayed 3 nights in Nov 2024

2/10 Terrible

Georgina

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Terrible hotel with old, worn our rooms in desperate need of an upgrade. Front desk staff were great, the only positive thing about this place.
Stayed 2 nights in Nov 2024

6/10 Okay

Danielle

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
The 3rd floor smelled like dog piss. I had to change my room to another floor.
Stayed 4 nights in Nov 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024