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Sonesta ES Suites Houston Galleria

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
BBQ/picnic area
Outdoor pool, sun loungers
Exterior
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet friendly

Explore the area

Map
5190 Hidalgo St, Houston, TX, 77056
  • The Galleria
    ‪6 min walk‬
  • Williams Tower
    ‪10 min walk‬
  • Gerald D. Hines Waterwall Park
    ‪12 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪38 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 657 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed

  • 656 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

  • 656 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible (Hearing)

  • 656 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior detail

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$159 total
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Jan 26 - Jan 27
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About this property

Sonesta ES Suites Houston Galleria

3-star hotel in The Galleria
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Sonesta ES Suites Houston Galleria features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Sonesta ES Suites Houston Galleria is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 499 out of 1004 reviews" "
Rating 8 - Good. 250 out of 1004 reviews" "
Rating 6 - Okay. 137 out of 1004 reviews" "
Rating 4 - Poor. 73 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tonya

Liked: Cleanliness, room comfort
Disliked: Staff & service
So first and foremost there was a hole in our ceiling and the smell inside and outside reeked of weed but we’re in Houston what can you expect lol. The staff was ok and the hotel in general was nice the room was clean the stove and fridge was great and the bed was extremely comfortable.
Stayed 2 nights in Oct 2024

2/10 Terrible

Maria

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel I’ve ever styed in. Pictures are super misleading. The place looks like a crappy motel that ran out of budget in the middle of a renovation.
Stayed 1 night in Oct 2024

8/10 Good

SREEMOY

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jan Kees

Traveled with partner
Disliked: Property conditions & facilities
Great location, very practical. Outside area very dirty, with guests throwing cigarette buds and BBQ wrappers on the ground. Toilet in room was leaking and after repair even worse. Corridors need TLC.
Stayed 6 nights in Oct 2024

10/10 Excellent

SREEMOY

Liked: Cleanliness, staff & service, room comfort
Warm Homely Stay
Amazing stay ! Wifi connection was poor 1st day , Sonesta team took care snd shifted to me another room Breakfast — please extend timing at least till 1030am . Will be very helpful for international travellers at least to get accustomed to timings My request for extension for additional 2hrs was declined , your team could have provided alternate solution if rooms were overbooked given that was a genuine & honest request
Stayed 3 nights in Oct 2024

2/10 Terrible

Austin

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away!
Their pictures are deceiving. Stains on carpet, mold in bathroom, worn out furnishings, and hallway all patched up.
Stayed 4 nights in Oct 2024

10/10 Excellent

Linda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff are most helpful and courteous. The hotel itself seems to be undergoing renovations. The room we stayed in had everything we needed.
Stayed 3 nights in Sep 2024

4/10 Poor

Serdar, Webster

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel rate is really expensive comparing to service quality, especially the property is really old looking, needs to get renovated and cleaned.
Stayed 3 nights in Sep 2024

8/10 Good

Sameh

Close to the galleria mall , little walking distance
Stayed 3 nights in Oct 2024

10/10 Excellent

rishi

Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

LeJerric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed like the property was having renovations. The pool was unavailable. The breakfast was sub par. The fitness room was small with only 6 dumbbells, a bench, and 3 cardio machines. The rooms were comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with a kitchenette. The included breakfast was hearty. My only complaint was some noisy machinery running constantly outside, and the AC unit was loud, but they didn't keep me from sleeping.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hamza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

6/10 Okay

Dusty

Traveled with partner
Disliked: Amenities, property conditions & facilities
Thumbs down!
Stayed 1 night in Oct 2024

2/10 Terrible

Bethany

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The halls and rooms smelled of cigarette smoke to the point that it interfered with sleep and the showers were still dirty. The pictures do not match the experience.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
When I first arrived I noticed I booked the wrong hotel because it didn’t look anything like the pictures. I decided to still check in and see what the room was about. I walked in the room and immediately went back downstairs to see if he can place me in the right hotel( royal sonesta) and he told me I couldn’t get a refund for that night because I walked into the room already so it’s now considered used. What a crock of sh!t. The room smelled old and mildew, the sheets were literally damp from moisture in the room or something. My stay was horrible. And then to top it all off, when I checked out the next day, that horrible stay cost me $160. That is literally a $50 hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl, Williamsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jun, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

david

Business traveler
Liked: Staff & service
Rooms were okay except for touch ups that needed to be done. Both washing machines broken. People constantly walking through hotel that were coming off street. I was using this stay to see where our crew of 12 people would stay for next 2 months and will not be staying here.
Stayed 4 nights in Sep 2024

2/10 Terrible

Edria, Austin

Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at Sonesta for years without incident. I stay here for games They gave me a room with fleas which is a non-negotiable for me. The front desk staff got me another room but that was after I complained. There is white paint on all the walls and it looks dingy now. I stayed here for New years and it did not look like this. Will not be staying again
Stayed 2 nights in Sep 2024

6/10 Okay

Askin

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Old facilities, old hotel. No charging station even though they had a spot. Not allowed.
Stayed 2 nights in Sep 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Good location. Fair value. Bedding was good. Staff good. Parking lot available but had major potholes. Breakfast good. Bathroom was tiny. Hotel is in poor condition. Did not seem very clean. Very poor condition. Single elevator, very slow and outdated.
Stayed 3 nights in Sep 2024