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Sheraton Houston Brookhollow Hotel

3.5 star property

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Photo gallery for Sheraton Houston Brookhollow Hotel

Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Daily buffet breakfast (USD 20.00 per person)
Meeting facility
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Pool

Explore the area

Map
3000 North Loop West Frwy, Houston, TX, 77092
  • Memorial Park
    ‪3 min drive‬
  • Daikin Park
    ‪11 min drive‬
  • George R. Brown Convention Center
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 Queen Bed, Non Smoking

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 Queen Bed

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 Double Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Studio Suite, 1 Double Bed

  • 365 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Studio Suite, 1 King Bed with Sofa bed

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds, Non Smoking

  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking

  • 333.7 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 2 Double Beds, Non Smoking

  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Heritage Place Houston Brookhollow

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (235)
$116 nightly
The price is $116 total
includes taxes & fees
Heritage Place Houston Brookhollow

About this property

Sheraton Houston Brookhollow Hotel

3.5-star hotel in Lazybrook/Timbergrove
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Sheraton Houston Brookhollow Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Sheraton Houston Brookhollow Hotel provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 17 meeting rooms, and coworking spaces. Event facilities measuring 15000 square feet (1394 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Houston Brookhollow Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ella's Table Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ella's Table Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ella's Table Bar
  • Ella's Table Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 27 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100
  • 0.50 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 496 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to office
Stayed 3 nights in Jan 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not stay again

The room I reserved was not the room I received. I was told they were sold out of my room type and I would be given a Handicap King. I received a handicap Queen. The air conditioner sounded like a lawn mower being started every time it cut on. The pillows were non-existent. I might as well had balled up a towel and used that as a pillow. The hotel was very dim. As a solo female traveler, walking in at night with a lot of men standing around the door in a dimly lit area just feels unsafe.
Stayed 1 night in Mar 2025

2/10 Terrible

Carlos

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very bad experience at this hotel. We found bed bugs. Never booking a stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Gabby

Liked: Cleanliness, staff & service
Disliked: Amenities
It was a safe area. The hotel is outdated and going under “remodel.” You will have to ask for a fridge and microwave to be brought to your room.
Stayed 1 night in Mar 2025

10/10 Excellent

JAMES MCPHERSON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and nice people
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan F

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and safe
Stayed 1 night in Mar 2025

8/10 Good

Mariah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Stayed 1 night in Mar 2025

8/10 Good

SONIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite hotel
Stayed 1 night in Mar 2025

8/10 Good

laura

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Leo

Stayed 1 night in Mar 2025

4/10 Poor

Shamika

Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda Lynn

Liked: Staff & service, property conditions & facilities
Very kind customer service!
Stayed 1 night in Feb 2025

2/10 Terrible

Jahavia

Outdated

2025 Prices for a 1960's stay. I'll never stay there again.
Stayed 1 night in Feb 2025

2/10 Terrible

Melody

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a terrible experience at this hotel. We originally booked a two-night stay (Feb 14–15, 2025), but we had to leave early after a serious safety issue. On the first morning, my husband slipped badly in the shower due to a dangerously slick coating inside the tub. He hit his head hard on the edge, leaving him dizzy and in pain for days. We left immediately after the incident and had to book our stay at a safer hotel. When we got home, he had to go to the VA Clinic for evaluation and was later referred for an MRI. This incident was completely avoidable, and the hotel needs to address this hazard immediately. We won’t be returning and strongly advise others to be cautious if staying here. Safety should never be compromised.
Stayed 1 night in Feb 2025

10/10 Excellent

Micki

Stayed 2 nights in Feb 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Dominga

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff! Comfy bed! Great free parking! Excellent bar and restaurant!
Stayed 1 night in Feb 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
decent!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jesus

Stayed 1 night in Feb 2025

2/10 Terrible

Cam Ha

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I booked king size bed room, they gave the queen size bed room. No hot water in the bathroom. The AC didn’t work at cold weather. That’s so horrible. The service check in was bad.
Stayed 1 night in Feb 2025