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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property

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Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby
Full-size fridge, microwave, oven, stovetop
1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool, sun loungers
Suite, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
3134 Old Spanish Trl, Houston, TX, 77054
  • Houston Zoo
    ‪3 min drive‬
  • MD Anderson Cancer Center
    ‪3 min drive‬
  • Rice University
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

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About this property

MainStay Suites Texas Medical Center/Reliant Park

Hotel in Astrodome
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center. Weekly housekeeping is available.
MainStay Suites Texas Medical Center/Reliant Park offers 89 air-conditioned accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas and include dining tables. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites Texas Medical Center/Reliant Park features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. A complimentary area shuttle within 3 mi is available for guests. Onsite self parking is complimentary.

MainStay Suites Texas Medical Center/Reliant Park is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from October 01 to February 25
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 421 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 84 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Rosalin

Traveled with group
Disliked: Room comfort
Bed very uncomfortable, mattress feels like it was stuffed. Can hear neighbor moving.
Stayed 1 night in Feb 2025

6/10 Okay

Dan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was average to above average. The part of town was less than preferable because there were degraded or unsafe surroundings with vagrants hanging around, and no decent restaurants close by.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracy

Property under construction which was not included in the information about this property.
Stayed 1 night in Mar 2025

8/10 Good

Edward, Naples

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient to Md anderson
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it. Pattycakes make me happy!

My lover and I just had the best time of our lives here. We loooovvvwee it sooo much. Kisses 👨‍❤️‍💋‍👨
Stayed 4 nights in Mar 2025

6/10 Okay

Maria

Disliked: Property conditions & facilities
Very run down and dirty
Stayed 1 night in Mar 2025

8/10 Good

Carol, laredo

Liked: Cleanliness, staff & service
Clean, good location, good value, a little outdated, elevator out of service, noises from walking upstairs can be heard.
Stayed 1 night in Feb 2025

2/10 Terrible

Guadalupe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025

4/10 Poor

Kazeric

Disliked: Cleanliness, property conditions & facilities
Roaches need to spray
Stayed 1 night in Mar 2025

6/10 Okay

Soheila, bedminster

Liked: Staff & service
The elevator had a terrible noise and had to be maintained. Overall not bad but not great either.
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Our room wasn’t cleaned while we were there, I didn’t have any soap in my bathroom and the tv remote didn’t work. We asked 3 times for someone to fix the remote, and they promised to do so, but nothing was done.
Stayed 5 nights in Feb 2025

4/10 Poor

Ashlee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel room had roaches, stains on the carpet, and appeared to have some sort of water damage.
Stayed 2 nights in Mar 2025

8/10 Good

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before, it's conveniently located for the livestock show.
Stayed 1 night in Mar 2025

2/10 Terrible

Alan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival and check in the hotel clerk asked for my debt card and then he charged me $100.00 deposit . I asked why he told me incase you damage your room . I told him that I had paid for insurance . He replied oh well . When I checked out I ask for my $100.00 dollars . The clerk said it would be 3-5 days . It has been 10 days and still no refund yet
Stayed 2 nights in Feb 2025

4/10 Poor

Sharon

Traveled with family
Disliked: Staff & service

Our stay at Mainstay Suites

The fire alarm went off in the middle of night for the first 3 nights we were there. The next 3 nights my hotel phone rang once during the middle of the night. We were on the 2nd floor and I have problems with stairs, which made it uncomfortable when the elevator was out of order for a day or two. The utensils provided for cooking and eating in the room, were 1 spoon, 1 knife, 2 forks, 1 pot and 2 dishes. The doors to the bedroom and the adjoining room would not completely close. The rooms should have been checked better when cleaning, there was a dirty sock on the floor of the closet and we saw a roach walking across the floor.
Stayed 8 nights in Feb 2025

6/10 Okay

Dona

Business traveler
Liked: Cleanliness, staff & service
Appearance very dated, needs a lot of repairs.
Stayed 4 nights in Feb 2025

10/10 Excellent

Twyla

Stayed 1 night in Feb 2025

8/10 Good

Tawnia

Traveled with family
The staff was friendly and helpful. The room was clean. What I didn’t like was I reserved a room with a king size bed and got a room with a queen size bed.
Stayed 1 night in Feb 2025

2/10 Terrible

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Garry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot was monitored, clean, close to hospitals.
Stayed 1 night in Feb 2025

10/10 Excellent

Erno, Houston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 1 night in Feb 2025

8/10 Good

Gary, North Richland Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to MD Anderson.
Stayed 4 nights in Feb 2025

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities
Not very friendly extra fee fir early check in huge fee
Stayed 1 night in Feb 2025

4/10 Poor

brianna

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were rude place was dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Kelvin

Stayed 1 night in Feb 2025