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MainStay Suites Houston NASA/Clear Lake

2.5 star property

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Photo gallery for MainStay Suites Houston NASA/Clear Lake

Front of property
Food and drink
Reception
Suite, 1 Queen Bed, Non Smoking | Living area | 27-inch flat-screen TV with digital channels, TV
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Kitchen
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
1050 Bay Area Blvd, Houston, TX, 77058
  • NASA Johnson Space Center
    ‪19 min walk‬
  • Baybrook Mall
    ‪5 min drive‬
  • Space Center Houston
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Houston NASA/Clear Lake

Hotel in Nassau Bay
Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite. Housekeeping is available on request.
MainStay Suites Houston NASA/Clear Lake offers 94 accommodations with safes and coffee/tea makers. 27-inch flat-screen televisions come with digital channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at MainStay Suites Houston NASA/Clear Lake are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers an outdoor pool, barbecue grills, and coffee/tea in a common area. Onsite self parking is complimentary. Guests can use the health club at a partner property.

MainStay Suites Houston NASA/Clear Lake is a smoke-free property.

All inclusive details

All-inclusive room rates at MainStay Suites Houston NASA/Clear Lake are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 159.00 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 159.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MainStay Suites Houston NASA/Clear Lake Hotel
MainStay Suites Houston NASA/Clear Lake Houston
MainStay Suites Houston NASA/Clear Lake Hotel Houston
TownePlace Suites by Marriott Houston NASA/Clear Lake

MainStay Suites Houston NASA/Clear Lake Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 339 out of 711 reviews
Rating 8 - Good. 175 out of 711 reviews
Rating 6 - Okay. 70 out of 711 reviews
Rating 4 - Poor. 55 out of 711 reviews
Rating 2 - Terrible. 72 out of 711 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Chantel

Disliked: Staff & service, room comfort

Unsatisfied Expectations

It smelled of marijuana in the rooms and hallway, and was given a room with an adjacent door and for me I was very uncomfortable with that
Stayed 2 nights in Jan 2025

2/10 Terrible

Sheila

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doubled billed on deposit. Room was not clean. Coffee pot smelled of mold. Would not recommend staying at this property
Stayed 2 nights in Jan 2025

2/10 Terrible

Renee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Are we on candid camera?

They would only allow 3 towels and there were 7 in our suite, we ran out of toilet paper, they told us we would have to wait u til Monday, as they keep that closet locked and only the manager has a key. Asked for kleenex, nope we are out! Asked for soap, nope, we are upgrading and don't provide it any longer. They provided a roll away bed, which was appreciated, yet could not get sheets. Curtains were shredded and just hanging, the lamps in the bedrooms did not work, wallpaper peeled off wall. Stains all over couch and ottoman. No utensils in the kitchen, only 2 cups, 2 glasses and no pots or pans. So! to say the least it was miserable.......
Stayed 3 nights in Jan 2025

2/10 Terrible

Julio

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review 1 Night Stay

Terrible! Arrived to my room, and it was a mess! Food boxes everywhere, bed unkempt, smelled funky. The hallway reeked of Marijuana. Went to front desk and got a new room in a different building. New room was clean, smelled kind of funky, and smoke detector was removed from ceiling (tried attaching photo, wont attach) Left for dinner, returned and hallway also reeked of Marijuana. At about 11 pm door opened with a key and it was front desk personnel. She apologized profusely assuming the room was empty. The whole night i couldnt sleep, Marijuana smell from hallway was seeping through, everytime i heard the building door open, which was just outside room, i felt as if someone was entering my room, like earlier. Terrible mistakes and terrible hotel. Definitely DO NOT Recommend.
Stayed 1 night in Jan 2025

8/10 Good

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the quietest, walls seem thin but overall l liked it. Kitchenette and full size coffee pot.
Stayed 4 nights in Jan 2025

2/10 Terrible

Lisa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marijuana Stench Motel/Lazy Manager

This property is managed by a lazy manager who allows Marijuana/smoking in the rooms. The property is supposed to be 'smoke free'. Yet the buildings smell like marijuana everyday all day long. The rooms are not properly maintained yet rented to guests. I requested to view my room prior to paying & check in to insure I didn't get a nasty , garbage room. Furthermore the manager has no customer service skills or basic understanding of purchase & receipt. Beware!! Beware!! The hotel charges guest an unexpected deposit at check in but she refuses to give a receipt for the charge. Then I was alerted by my card later that "someone" from Mainstay constantly tried to make unauthorized charges on my card. Fortunately the card was locked. Several of the staff live on property & hang around the office entrance smoking. AVOID this place!! They need to get new management before the current manager & staff run this property further into the ground.
Stayed 3 nights in Dec 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room looked and smelled clean. The pillows and sheets smelled freshly washed. The ac unit was clean and quiet.
Stayed 2 nights in Jan 2025

4/10 Poor

David

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When I arrived in my room, the TV cable and TV were partly pulled out of the wall(broken plates and wires hanging down. As a result TV and WiFi were intermittent to on-existent. I reported this immediately. Ii was not offered an alternate room. Instead, I was told that maintenance had left for the day (it was 4 pm), and it would be fixed the next morning. It was not, so I had another evening without TV or internet. Also, the thermostat didn’t work. The room was clean and otherwise fine, but I will likely avoid this chain in the future.
Stayed 2 nights in Dec 2024

6/10 Okay

A'jae

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The young lady on the night shift was phenomenal as were the other staff but the only complaint would the sheets should be cleaned better. There was left over stains on the sheets
Stayed 1 night in Dec 2024

2/10 Terrible

Amari

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some man broke into our room through the window.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Okay

The room was not up to par. Light burned out in bathroom, stains all over carpet, outlet covers missing which is dangerous. Looks like the smoke detector was missing from the ceiling. The room had a bit of odor. However, room was quiet and bed comfortable.
Stayed 4 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, comfortable bed and the room was above and beyond my expectations
Stayed 1 night in Dec 2024

4/10 Poor

Sharne

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was nice. As for as room #205, there were dead roaches and live roaches on walls and crawling on room door and cabinet doors (recorded and showed video to secretary of roaches crawling on wall) as well as bed bugs in the first room. Talked to secretary, got moved to 3rd floor rm 304, room was in much better condition but when it started raining, it started leaking in the window pane and water leaked into AC. Stay wasnt the greatest but pest control most definitely needs to be prioritized frequently due to those kind of situations.
Stayed 4 nights in Dec 2024

2/10 Terrible

rosezelia

Stayed 1 night in Nov 2024

2/10 Terrible

Jackson

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Ghetto

There were roaches on the dishes. Big wet spot on the carpet. People were up all hours of the night yelling and selling. Young lady at the front desk was very nice. Showed her pictures of the roaches.
Stayed 1 night in Nov 2024

8/10 Good

Mashhood

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Stephen

Disliked: Property conditions & facilities
It says non-smoking, but the room and hallway reeked of cigarette smoke, and mold. It was hard to sleep with how heavy the smoke smell was. It wasn't the worst hotel I've ever stayed at, but it was close.
Stayed 1 night in Nov 2024

4/10 Poor

Shalia

Traveled with group
Disliked: Cleanliness, property conditions & facilities
My room wreaked of old animal urine and wet dog. There was mold on the a/c vent/ceiling around the vent. The carpet was stained. The tv’s half worked, limited channels. The baseboards in the bathroom were pealing from the walls/tub. The toilet seat was too large for the toilet and broken. It was my birthday trip, and the room was very unpleasant. I even called the front desk to switch rooms, but she stated they were SOLD OUT for the night and that if I wanted a refund, it would be 5-7 business days. I felt they could have been more understanding or had a better solution to problems, even half off would have been a nice gesture.
Stayed 2 nights in Nov 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been here for a week and a half. Everything was perfect, except for the “Accessible” bathroom. I have leg and foot conditions. The tub was very narrow and the sides were rather high. I need a shower seat as well due to vertigo issues. Also, the toilet is rather short. Should have an higher, handicapped toilet. Other than that, I had a great stay!
Stayed 1 night in Nov 2024

8/10 Good

Ke

Business traveler
Liked: Staff & service, property conditions & facilities
Good spot for business.
Stayed 9 nights in Oct 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

Brandon, Hubley

Traveled with partner
Disliked: Property conditions & facilities
Floors in the bathroom and kitchen were a mess, TV didn't work, and the last night I was there had to kill a cockroach.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
Buildings are undergoing renovations for improvement. Everything is adequate if not spectacular. The most impressive part of this stay is the staff. Jessica and Dana from the front desk, Rosalina of the housekeeping staff and Johnny from maintenance….all of these folks seemed not only willing but happy to help with any issues that were identified. They are the real stars of this place.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our last stay at mainstays

When checking in we.was gven a room not cleaned, so the front desk changed that to room the bed was made but the cleaniness of table tops and bathroom seemed neglected. At night after 2 am you coukd hear people outside in the parking lot just hanging out and the smell of the smoke was overbearing. I didn't rest at all from the noise and the feeling of the room not throughly cleaned. I cleaned it didn't seem like it. Couch looks worn out and most of the faucets was loose or appeare old and leaking. We have stayed here the last 5 times we have come to Hoiston but this will definitely be our last time. I didnt know this was considered a residential arear and i understand people pay their money but this place needs security for its after hours activities. Upon check out the front desk seem distracted and not concern
Stayed 3 nights in Oct 2024

4/10 Poor

Morgan

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The first room they put us in had black mold all over the shower and bathroom ceiling. The faucet and water knob for the shower would litterally pull out of the wall by several inches when you tried to use it, so it wasnt even caulked on or sealed right. The floors were torn and shredded. One of the two fire alarms wasnt even on the ceiling it was in a drawer beeping and the other was hanging from the ceiling by exposed wires. Half the furniture was falling apart. The room they moved us to was much cleaner, but the favt they thought that first room was acceptable to move guests in to was ridiculous. Most of the day staff were rather nice, but the night staff lady who swapped our rooms seemed irritated at our request. Will not be staying here again.
Stayed 4 nights in Oct 2024