Sonesta Essential Houston Westchase

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Essential Houston Westchase

Lobby
Outdoor pool
Exterior
Outdoor dining
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
10850 Harwin Dr, Houston, TX, 77072
  • Harwin Drive Shopping District
    2 min walk
  • Halliburton Headquarters
    14 min walk
  • Westheimer Rd
    3 min drive
  • Houston, TX (HOU-William P. Hobby)
    42 min drive

Room options

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 2
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (2 Queen Beds)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 2
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 2
  • 2 Queen Beds

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About this property

Sonesta Essential Houston Westchase

3-star hotel in Alief
This smoke-free hotel features an outdoor pool, a fitness center, and a spa tub. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Sonesta Essential Houston Westchase offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Sonesta Essential Houston Westchase provides a spa tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Sonesta Essential Houston Westchase is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 2 2024 to December 31 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Quinta Houston Westchase
Quinta Inn Houston Westchase
La Quinta Inn & Suites Houston-Westchase Hotel Houston
La Quinta Inn And Suites Houston-Westchase
La Quinta Inn And Suites Houston-Westchase
Quinta Wyndham Houston Westchase Hotel
Quinta Wyndham Houston Westchase
Hotel La Quinta by Wyndham Houston - Westchase Houston
Hotel La Quinta by Wyndham Houston - Westchase
La Quinta by Wyndham Houston - Westchase Houston
Houston La Quinta by Wyndham Houston - Westchase Hotel
Quinta Wyndham Hotel
Quinta Wyndham
La Quinta Inn & Suites by Wyndham Houston - Westchase Houston
La Quinta by Wyndham Houston Westchase
La Quinta Inn Suites Houston Westchase
La Quinta Inn & Suites by Wyndham Houston - Westchase Hotel
Sonesta Essential Houston Westchase Hotel
Sonesta Essential Houston Westchase Houston
Sonesta Essential Houston Westchase Hotel Houston
La Quinta Inn Suites by Wyndham Houston Westchase

Sonesta Essential Houston Westchase Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 392 out of 1139 reviews" "
Rating 8 - Good. 253 out of 1139 reviews" "
Rating 6 - Okay. 162 out of 1139 reviews" "
Rating 4 - Poor. 127 out of 1139 reviews" "
Rating 2 - Terrible. 205 out of 1139 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff wasn't very friendly and even though the breakfast was on the amenities there was no breakfast available
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and convenient.
Stayed 1 night in Aug 2024

2/10 Terrible

Rehan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a scam. Pictures are not accurate. And there is no way to contact the manager on site. So if you need any support you will not get it
Stayed 3 nights in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of that property are so unprofessional and nothing to write home about! Worst hotel I’ve ever stayed in my entire life!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Clay, Amarillo

Stayed 2 nights in Aug 2024

6/10 Okay

Huajun

Traveled with family
Not new,not quiet whose ac noisy
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Business traveler
Disliked: Staff & service, property conditions & facilities
I arrived at 6pm and had to wait for 20 min for a room to be ready. I wasn’t alone three other customers came in after me… They had to wait as well. The front desk person was the worst. He sat the entire time he checked me in. When I got to the room, someone had gone crazy with the room deodorizer. I couldn’t stop coughing. Then I started finding bugs. Ants in the bathroom, roach on the ground. I will never stay at this place again.
Stayed 1 night in Aug 2024

2/10 Terrible

Timothy

Traveled with family
Disliked: Amenities, property conditions & facilities
We had to have the front desk person let us in our room. Had other guests trying to enter our room at midnight. Everything just felt dirty. Shower door was broken. No breakfast. Not what I was hoping for, for what we paid.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Honest Opinion
Tihs particular location seems to be going through a rebranding. It used to be a LaQuinta which explains alot. Its' not a Sonesta just yet lol. There was a roach in my room. There was paneling falling off the walls near the elevator. I didnt get to see the breakfast. I was probably sleeping in too late. I'm sure it'll get much nicer as time goes on. Great if youre on a budget. Overall the surrounings feel safe.
Stayed 2 nights in Aug 2024

10/10 Excellent

Connie

Hotel was very nice & clean. Staff was friendly and respectful. I pay for a motel price and stayed at a luxury hotel. Definitely recommend this place.
Stayed 1 night in Aug 2024

2/10 Terrible

ericka shavan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
To Whom It May Concern, My name is Ericka Oliver and I am staying at the Sonesta in Houston Westchase. It was supposed to be a nice stay for my husband birthday but things went wrong from the start. The day of check in it was about 9pm and the front desk had to switch our room because the room we had reserved had not been cleaned. Next we could not get a key to our room, the front desk said certain rooms keys cannot be made for. Meaning that every time we leave out of the room we have to wait for the front desk worker to let us in our room. Also we had no breakfast in the morning which is one of the reasons I chose this hotel because we are morning people up early. When I asked the front desk about the breakfast I was told no breakfast because the cook quit and another cook has not been hired. The water in the swimming pool looks murky and cloudy. The swimming pool was another reason for choosing this hotel to stay in. But the water in the hot tub is nice and clear. This is totally unacceptable business practices and if conditions were this bad under forseen circumstances I should have been made aware seeing as I booked this trip well enough in advance to be made aware of the problems and the Westchase location. I even asked if my reservation could be switched to another Sonesta location and was told no. If we go to another location that I would have to pay for another room. Can a representative please reach out to me via email or by phone.216 334-0811
Stayed 5 nights in Aug 2024

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested and paid to have a two queens suite but got a 1 king bed suite instead. Our room was dirty and had infested ants in the washroom and also had a flying cockroach in our bed. At the time of the posting they advertised that the hotel offers free breakfast but once we got there they did not offer it. The fridge in our room also did not work and the tv as well until we called room service to fix it. Overall a terrible experience and would not recommend at all.
Stayed 4 nights in Aug 2024

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complained about the room being dirty and front desk staff called the police on me
Stayed 3 nights in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Good stay.convinently located right across from ice and laundry.
Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Business traveler
Liked: Cleanliness, amenities
Check in took a very long time, the front desk person seemed like she was having issues with the computer but didn’t communicate for a good 5-10 min. The room was spacious and comfortable but there was a hole in the wall right next to the bed and the extra lock in the door was broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Stayed 1 night in Aug 2024

6/10 Okay

Morteza, calgary

Business traveler
Disliked: Cleanliness, staff & service, amenities
Staff needs to train about check in and check out, the young man gave me a room occupied two times and he wasn't able to detect what room is ready for check in
Stayed 2 nights in Aug 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting property because I gave it fairly high grades yet overall I only gave it a 3. It was a nice hotel. The daytime girl who was the receptionist acted like she couldn't care less about whether any of my requests were any of her concern. I wiuld say more but there is not enough room to correct any errors I make.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tien Dung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Chiemeka

Business traveler
Disliked: Cleanliness, staff & service, room comfort
This stay has caused me to question my return to ANY Sonesta from now on. I am a former night auditor/night manager so I speak from a place of experience. First, I was very unhappy with the lack of professionalism at the front desk. No one was in any kind of uniform. Now even if the hotel does NOT mandate a uniform, at least slacks and a polo shirt should be the minimum for a hotel the level of Sonesta. The front desk agent that checked me in did it incorrectly. I asked for room and tax to be put on one card and the deposit be taken from another, but he gleefully took it all from the same card. This young man was also on his phone for the better part of the checkin and most of the time that he was at work. I chose the hotel because of the breakfast. When I arrived at the hotel the agent informed me about breakfast time and where only for me to find out the next morning that the kitchen was broken or something and no breakfast, not even continental, was being offered. No adjustment was made to my rate and no apology was given by the staff. My room was not cleaned for 2 straight days. Before the second missed housekeeping day, I specifically requested that it be cleaned. The internet from the restaurant across the street was better than that of the hotel. Then after all this, the ministry I was working for had a slight change in plans that required that I stay in place for about an extra hour. I asked for a late check out that was not granted citing policy. Never again.
Stayed 6 nights in Jul 2024

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

CHIMA

Liked: Cleanliness
Disliked: Staff & service
The lady at the front desk was pretty rude to customers and loud. Made the stay quite uncomfortable
Stayed 2 nights in Jul 2024

2/10 Terrible

Suresh

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I book two rooms with two beds . They don’t have available. I am wighting for lobby 2 and half hours. Talking customer service. They did not give Evan good service. Very poor bad service. You can find with video on lobby at 10 pm to until 12:30 am. Talk to customer service. I call yesterday before 3:00 pm 6 time confirmed my reservation. They are not responding. I have all so calling proof. My little kinds and old parents with my all family tiered. Finally they give us two single bed rooms. I pay for two rooms two bedrooms. This property very poor and fair properly. We are 5 adults two kids. We can’t sleep on the only two beds. Some people sleep on the four. I asked please provide extra blankets and pillow they said we can’t provide. I am living USA 32 years I see first experience with first time in my life. Before travel two days I contact the this property. they said your reservation okay. When we come check in and don’t have available. They have to hold our reservation until midnight. They can’t given someone else ours room. Please provide my full refund. We are westing this trip to the property our time. Please respond this message and send me email slnavadi@yahoo.com or call me
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Advertised breakfast was coffee only
Stayed 2 nights in Aug 2024