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Hyatt Regency Houston West

3.5 star property

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Photo gallery for Hyatt Regency Houston West

Terrace/patio
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • Bear Creek Pioneers Park
    ‪3 min drive‬
  • Topgolf Houston - Katy
    ‪4 min drive‬
  • CityCentre
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillowtop beds, in-room safe, desk

Suite

  • 738 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillowtop beds, in-room safe, desk

Room

  • 558 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1763)
The price is $151
per night
$178 total
includes taxes & fees
Mar 3 - Mar 4
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Hyatt Regency Houston West

3.5-star hotel in Memorial
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Houston West features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 12 meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary covered self parking is available on site.

Hyatt Regency Houston West is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 610 out of 1007 reviews
Rating 8 - Good. 176 out of 1007 reviews
Rating 6 - Okay. 94 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 68 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ANTHONY

Stayed 1 night in Oct 2024

8/10 Good

Red

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Minh Hoang, BEAVERTON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

2/10 Terrible

Phara

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms need to be renovated towels were stained and theres no privacy because you can hear everything in the next room. Very loud.
Stayed 3 nights in Nov 2024

8/10 Good

Quantessa

Stayed 2 nights in Oct 2024

10/10 Excellent

Shelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Parking was convenient Amazing service Very clean Hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

deidra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
Choose Another Hotel
My experience at this hotel was very disappointing. The entire property has a strong cinnamon scent, seemingly used to mask an unpleasant odor, possibly related to the pets they allow. The hotel is severely understaffed, particularly at the front desk and valet. The valet team is stretched thin and handling multiple roles, which they openly shared as the reason for significant delays. Despite calling 30 minutes in advance, I was still made late for meetings on two consecutive days because my car wasn’t retrieved in a timely manner. The rooms are outdated and in serious need of renovation. My lamp shade was visibly damaged, and I had to request that my room be cleaned again upon arrival due to food left on the carpet. The overall experience was so poor that I decided to switch hotels. I would not recommend staying here and will not be returning. I’d rather stay farther away than deal with these issues again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lois Duncan

Stayed 3 nights in Nov 2024

10/10 Excellent

Funmilayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

majd

Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, loved the koi pond! Would trurn back again next time we are in Houston. Many thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the downstairs area w the koi fish :)
Stayed 1 night in Nov 2024

6/10 Okay

Julie

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Asriel

Traveled with family
Hot water takes way to long to load
Stayed 2 nights in Nov 2024

8/10 Good

Kirk, Dallas

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

FEDERICO

Stayed 1 night in Oct 2024

10/10 Excellent

Shateffani

Stayed 1 night in Nov 2024

4/10 Poor

Richard

Traveled with family
Disliked: Property conditions & facilities
No hot water. Had to wait 10 minutes for lukewarm water. No maid service first day until I complained to desk. Toilet seat was loose. They responded to my complaint quickly. Liked the restaurant. Good food and service. On going road construction makes entry difficult.
Stayed 4 nights in Nov 2024

8/10 Good

Trent

Great hotel except the toilet only flushed once every 10 mins so that was frustrating but really nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, Clean and very nice staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Livan

Stayed 2 nights in Oct 2024