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Hyatt Regency Houston West

3.5 star property

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Photo gallery for Hyatt Regency Houston West

Relax in style with wicker sofas and armchairs around a central coffee table, surrounded by a tranquil water feature and lush greenery.
Creator video
Relax in the hotel's spacious atrium, surrounded by lush greenery and comfortable seating.
Relax in a cozy space with a large bed, nightstand, and comfortable chair.
Stunning building with a glass facade, surrounded by a beautifully maintained lawn and a serene water feature.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Westheimer Rd
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(38 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(53 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Regency Houston West

3.5-star hotel in Memorial
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Houston West features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 12 meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary covered self parking is available on site.

Hyatt Regency Houston West is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 665 out of 1105 reviews
Rating 8 - Good. 197 out of 1105 reviews
Rating 6 - Okay. 116 out of 1105 reviews
Rating 4 - Poor. 61 out of 1105 reviews
Rating 2 - Terrible. 66 out of 1105 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, friendly, fun, shopping eat and drinks
Stayed 2 nights in Apr 2025

6/10 Okay

Henry

Stayed 3 nights in Apr 2025

10/10 Excellent

Mayshallisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best place in Houston

I love it there so quiet and very classy
Stayed 1 night in Apr 2025

6/10 Okay

John

Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay

love the hotel. we come to this one only when in Houston. A gold club member. This time we appeared to be on the old side of the hotel? Carpet in corridor coming up and I tripped over it. I don’t care for the older side of the hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Kristen

Liked: Staff & service
No room service, old and tatterted fixtures
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amari

Liked: Cleanliness, staff & service, property conditions & facilities
It Was Great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lan Kieu, Lawrenceville

Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, very clean and comfortable to be in. The staff was very kind. Rooms were
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Loud noise in the room whenever the AC unit kicked off or on and concierge didn’t offer anything other than free coffee which I thought wasn’t acceptable considering my fiance and I couldn’t sleep all night due to the noise happening every 10 to 15mins. Everything else was great and I would stay again but you should be more accommodating in situations like that
Stayed 1 night in Apr 2025

8/10 Good

Amru

Stayed 2 nights in Apr 2025

10/10 Excellent

Crystal, Waco

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was amazing. Rooms were clean
Stayed 1 night in Mar 2025

10/10 Excellent

Shanta

Stayed 2 nights in Apr 2025

8/10 Good

Nestor

Stayed 1 night in Mar 2025

8/10 Good

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities
There was an event going on when we arrived. The gates to parking were locked and there were cones blocking other entrances. No one was directing traffic and it was a mess. The lobby was very nice. The beds were fairly comfortable. The room smelled old and very musty. They need to put some sort of scent in the air vents to help with this. There was very little hot water. The man at checkout was friendly. Oh, and they charge $4.50 for plain, no brand coffee. They could very easily have something set up in the lobby for self serve coffee.
Stayed 1 night in Apr 2025

10/10 Excellent

Wade, Streetsboro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Yoan

Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and warm atmosphere in lobby/dining area.
Stayed 3 nights in Mar 2025

8/10 Good

Douglas

Stayed 4 nights in Mar 2025

6/10 Okay

Najee

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad place

The lobby of the hotel was really nice. The fish were a nice touch. The rooms can use some updating. Only issue I have is that I reserved this room for 3 days and only stayed 2 days. The hotel made note of my early check out however they refused to provide a refund for the additional day not used.
Stayed 3 nights in Mar 2025

10/10 Excellent

LaAngelica

Traveled with family
Liked: Cleanliness, amenities
Hotel, very accommodating Super Clean great experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Erik

Stayed 1 night in Mar 2025