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Sonesta Hotel Houston IAH Airport

4.0 star property

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Photo gallery for Sonesta Hotel Houston IAH Airport

Outdoor pool
Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Bar (on property)
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Room service
  • Free airport shuttle
  • Bar
  • Pool
  • Gym

Explore the area

Map
425 North Sam Houston Parkway East, Houston, TX, 77060
  • Greenspoint Mall
    ‪15 min walk‬
  • Sam Houston Race Park
    ‪11 min drive‬
  • Willowbrook Mall
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Roll-in Shower, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Roll-in Shower, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Sonesta Hotel Houston IAH Airport

Hotel in Northside
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Sonesta Hotel Houston IAH Airport offers 335 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Sonesta Hotel Houston IAH Airport features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 16 meeting rooms. Event facilities measuring 27000 square feet (2508 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. A roundtrip airport shuttle is complimentary to guests during limited hours. Complimentary self parking is available on site.

Sonesta Hotel Houston IAH Airport has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Children aged 6 and younger eat free breakfast.
Sam's Bar - Onsite bar.
Sam's Restaurant - Onsite restaurant. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM
  • Airport shuttle available during limited hours
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sam's Bar
  • Sam's Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (27,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per stay, plus a one-time cleaning fee of USD 50.00 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per pet, per stay plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Sonesta Houston Iah Houston
Sonesta Hotel Houston IAH Airport Hotel
Sonesta Hotel Houston IAH Airport Houston
Hyatt Regency Houston Intercontinental Airport
Sonesta Hotel Houston IAH Airport Hotel Houston

Sonesta Hotel Houston IAH Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 440 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 132 out of 1004 reviews
Rating 4 - Poor. 97 out of 1004 reviews
Rating 2 - Terrible. 110 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jakaylah

Stayed 2 nights in Mar 2025

10/10 Excellent

Keishawn

Stayed 2 nights in Mar 2025

10/10 Excellent

Keshoun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Tori Lyniah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heat was out and they were providing space heaters which was unsafe in my opinion. No microwave in room
Stayed 3 nights in Mar 2025

6/10 Okay

Charles

Good location

The hotel got a good location
Stayed 2 nights in Mar 2025

10/10 Excellent

DENTRELL

Enjoyed my Stay

The parking lot has round the clock security to ensure that our vehicle is safe. The room was very clean and I also liked the fact that they have a restaurant inside.
Stayed 2 nights in Mar 2025

8/10 Good

Alvernian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and comfortable

Stayed 1 night in Mar 2025

10/10 Excellent

Teddy

Traveled with family
Liked: Property conditions & facilities
My complaints is that i smell so much marijuana in the elevators and hallways. The property was better than expected my, room was great and i would stay again.
Stayed 2 nights in Mar 2025

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful location and also not far from the freeway to get you around different areas of Houston faster.
Stayed 3 nights in Mar 2025

6/10 Okay

Alexis

Traveled with family
Disliked: Amenities
I thought breakfast was included, but it’s not
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that hallways and elevaters smelled like weed.
Stayed 2 nights in Mar 2025

2/10 Terrible

Prèstin, Baton Rouge

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was horrible. When I got there they had me walk into a room with guest. They then gave me another but not what I paid for when I said I needed to be reimbursed they gave me another room upon entering they didn’t have any towels I called down stairs and they said I had to come get it which I went down for the 3rd time the place was really smelly toilets weren’t flushing and security was not ensuring the guest keep noise to a minimum also a lot of weed smoking around the premises.
Stayed 2 nights in Mar 2025

8/10 Good

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was great. It was clean, great bar area. In fact, I would even go as far to say that they could afford to raise prices and I will be very honest bc I would want to have an honest review to base my decision off of. I don’t know if it was solely the low price, but it attracted a larger amount of personalities that did not make it comfortable. I witnessed loud arguing on our floor, and was woken up in the middle of the night by guests running up and down the hall. There were other incidents too. This is a great facility but I can see bad ratings as a result of the some uncivilized guests treating it like it’s a zoo. I honestly felt bad for the workers. This was too nice of a place to have it messed up by guests that take don’t appreciate an affordable place that truly gave a higher end feel. Just b/c the price was cheap, doesn’t mean it has to be a down market environment.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ladarius

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Mar 2025

4/10 Poor

Shanyatta

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 3 nights in Mar 2025

4/10 Poor

Doug

Disliked: Staff & service

Never again!

Worst was noise coming from other guests both in their rooms & hallways & no attempt by staff to control. Coffee maker in room didn’t work & TV was inconsistent
Stayed 3 nights in Mar 2025

4/10 Poor

Tierra, Baton Rouge

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets was dirty and charge me a fee because of their dirtiness no towels bad communication tvs don’t work
Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Stayed 3 nights in Mar 2025

6/10 Okay

Torrey, Dulles

Liked: Cleanliness, property conditions & facilities
Overall, this hotel is okay. I only stayed there a few hours for a long layover while I visited Houston for the first time. I got a room to basically nap and shower. I found the airport to hotel shuttle very inconvenient, however. When I called the hotel days before my stay to arrange a shuttle pickup I was told that I needed to wait until I arrived and was outside the airport to then call to arrange the shuttle to pick me up. This is absurd and definitely it good customer service. Why would until they arrive at the airport to arrange a shuttle ride to their hotel?? That makes the client wait unnecessarily long. Then I tried to arrange a 5:15pm shuttle ride back to the airport later that day and was told that wasn’t possible as the shuttle leaves every hour. I was baffled. So I asked the receptionist why did she make me wait until I arrived at the airport and exited the airport to arrange a pickup of the shuttle leaves from the hotel every hour. I said if it the shuttle leaves the hotel every hour to head to the airport then there was no need for me to wait until I arrived to arrange a pickup. She said that’s how it works. Very bizarre and not centered on the customer.
Stayed 2 nights in Mar 2025

4/10 Poor

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is not safe at all. The traffic light right next to the hotel a homeless man stood in front of our car and refused to move. It was late at night and we turned into the hotel and they have security at the parking lot which made me feel a little better I was hopeful maybe my car won't be stolen overnight. Even with the security in the parking lot there were questionable people hanging out outside the front doors. Thank goodness we were only here for 12 hours to sleep before our flight the next day. NEVER AGAIN
Stayed 1 night in Mar 2025

10/10 Excellent

Ricky

Stayed 1 night in Mar 2025

10/10 Excellent

Bria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My stay was very clean , I always check reviews before going somewhere and I had mixed feelings at first but arriving the front desk was very accommodating and nice . Everyday the staff would greet say hello and goodbye . Only thing that I did not like was it didn’t have free breakfast . That’s why I rate it an 8/10 . Other than that it was a great stay . Hope the staff remain friendly .
Stayed 2 nights in Mar 2025

6/10 Okay

Karla

The staff was friendly and room was clean. Although the tub didn’t drain properly
Stayed 1 night in Mar 2025

10/10 Excellent

D*

Stayed 1 night in Feb 2025