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Sonesta Hotel Houston IAH Airport

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sonesta Hotel Houston IAH Airport

Exterior
Outdoor pool
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Daily full breakfast for a fee

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Room service
  • Free airport shuttle
  • Bar
  • Pool
  • Gym

Explore the area

Map
425 North Sam Houston Parkway East, Houston, TX, 77060
  • Greenspoint Mall
    ‪16 min walk‬
  • North Houston Skate Park
    ‪6 min drive‬
  • Houston National Cemetery
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Roll-in Shower, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Houston-North

Pool
Breakfast included
Free airport shuttle
Pet friendly
3.3 out of 5, (831)
The price is $72
per night
$86 total
includes taxes & fees
Feb 12 - Feb 13
Hyatt Place Houston-North

About this property

Sonesta Hotel Houston IAH Airport

Hotel in Northside
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Sonesta Hotel Houston IAH Airport offers 335 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Sonesta Hotel Houston IAH Airport features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 16 meeting rooms. Event facilities measuring 27000 square feet (2508 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. A roundtrip airport shuttle is complimentary to guests during limited hours. Complimentary self parking is available on site.

Sonesta Hotel Houston IAH Airport has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Sam's Bar - Onsite bar.
Sam's Restaurant - Onsite restaurant. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM
  • Airport shuttle available during limited hours
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 5 to 50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sam's Bar
  • Sam's Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (27,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 50 per person
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Sonesta Houston Iah Houston
Sonesta Hotel Houston IAH Airport Hotel
Sonesta Hotel Houston IAH Airport Houston
Hyatt Regency Houston Intercontinental Airport
Sonesta Hotel Houston IAH Airport Hotel Houston

Sonesta Hotel Houston IAH Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1004 reviews" "
Rating 8 - Good. 223 out of 1004 reviews" "
Rating 6 - Okay. 154 out of 1004 reviews" "
Rating 4 - Poor. 103 out of 1004 reviews" "
Rating 2 - Terrible. 112 out of 1004 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dominque

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would com back to visit loved the place
Stayed 4 nights in Oct 2024

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money
The service was terrible from the time we checked in until leaving the people at the front desk must’ve all been new it was the worst service. Every front desk person was always in their cell phones talking or texting as if doing their job was an inconvenience. This was our first time staying and no one offered to show us or even point us to any of the amenities or other spaces we could go. Where do we go to eat and drink and what times? Is there a pool? A smoking area? A patio somewhere to just sit outside who knows?! Such a disappointment for charging over $100 a night … long story short we left here and paid $65 a night at palace inn that was nicer, cleaner, & had great customer service!
Stayed 4 nights in Oct 2024

10/10 Excellent

Natashia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Greg

Can't say anything about the stay - by the time the airport shuttle was 1 1/2 hours late and the hotel stopped answering their phones I caught a cab to another hotel. I will be suing Sonesta, Hotels com and Expedia over this mess - first time I have been treated this incredibly badly - and someone is going to pay!!!!!
Stayed 1 night in Oct 2024

6/10 Okay

Misael

Stayed 3 nights in Oct 2024

8/10 Good

Valerie, Temple

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read some of the previous reviews and was a little concerned, however, I think that they exaggerated. I think security was amazing and I felt totally safe. It is on the edge of a declining area, but we are talking about most areas that are affordable.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kristina

Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Stephen

Business traveler
Liked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

Friday

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service
Outdated
Outdate hotel that needs refurbished. Every ice maker on each floor was broken. Hot tub was broken. Took 2 hours to check in due to computer issues. Toilet float kept sticking.
Stayed 2 nights in Oct 2024

6/10 Okay

sidoine

Liked: Cleanliness, property conditions & facilities
I wish I knew I wasn’t gonna have a microwave. I had one in my reservation but when I came it wasn’t none. I even asked about it and nobody did nothing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldnt justify payimg the 22 dollara for the breakfast that was offered.
Stayed 1 night in Oct 2024

6/10 Okay

Naveen

Liked: Cleanliness, property conditions & facilities
Home keeping service is not good & Also front desk employees always busy in their personal phone calls & they don’t care about the customers
Stayed 1 night in Oct 2024

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality
Stayed 2 nights in Oct 2024

2/10 Terrible

Travis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Stayed 1 night in Oct 2024

10/10 Excellent

Mare

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well , the hotel itself was very nice. I was picked up by a shuttle bus. But , I was taken to the wrong Sonesta Hotel. So ,at around 10pm I took Uber to the right one. So this wasn’t fun. I also was hoping that the hotel is right by the airport ( since it mentioned that)
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Mohini

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kayleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Oct 2024

2/10 Terrible

Erick Andres Rocha

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at this hotel was extremely disappointing. The property offered inaccessible services. Free shuttle service to and from airport but not for disabled customers. Need an ADA room? Sorry this hotel will not go through the trouble of changing the room for you. The ramps were extremely unsafe and the staff seemed uninterested in providing assistance. On top of that, they didn’t even offer basic amenities like access to water. When I asked for drinking water, I was met with rude responses and no help at all. The entire atmosphere was unwelcoming, and the lack of care from the staff made the experience worse. I would not recommend this hotel to anyone, especially if you need basic accommodations or expect any level of customer service. A truly bad stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos, diboll

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like it i recommend it great place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

jean

Stayed 3 nights in Sep 2024