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Hyatt Place Houston/Sugar Land

3.0 star property

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Photo gallery for Hyatt Place Houston/Sugar Land

Free daily buffet breakfast
Sports facility
Ballroom
Premium bedding, down comforters, pillowtop beds, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
$116
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪7 min walk‬
  • First Colony Mall
    ‪13 min walk‬
  • Smart Financial Centre at Sugar Land
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

8.8 out of 10
Excellent
(20 reviews)
  • 481 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

9.6 out of 10
Exceptional
(16 reviews)
  • 481 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(30 reviews)
  • 399 sq ft
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

View from room

Room, 1 King Bed, View

8.6 out of 10
Excellent
(64 reviews)
  • 341 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View

Premium bedding, down comforters, pillowtop beds, desk

Premium Room, 1 King Bed, View

8.8 out of 10
Excellent
(19 reviews)
  • 370 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(27 reviews)
  • 387 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(171 reviews)
  • 341 sq ft
  • Sleeps 4
  • 1 King Bed

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Lobby

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, 1,017 reviews
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

About this property

Hyatt Place Houston/Sugar Land

3-star hotel in First Colony
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Houston/Sugar Land features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 3606 square feet (335 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, express check-out, and a front-desk safe. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary.

Hyatt Place Houston/Sugar Land is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,606 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Reviews

Hyatt Place Houston/Sugar Land Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1113 out of 1706 reviews
Rating 8 - Good. 303 out of 1706 reviews
Rating 6 - Okay. 137 out of 1706 reviews
Rating 4 - Poor. 62 out of 1706 reviews
Rating 2 - Terrible. 91 out of 1706 reviews

Reviews

2/10 Terrible

John

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Not as good as it looks! Thorough review

Hotel switched our room type from Lake view to normal view without asking or informing us. Would not give us correct room or refund the difference in price between the two rooms. Bed was ROCK HARD. We are frequent travelers and use to/expect hard hotel beds, this was so bad we slept on the hard couch and on couch cushions on the floor over the bed. Room A/C didn’t make a dent, room stayed around 77-78 degrees despite turning the air on at 4:30pm when we checked in. Very dim lighting in the bathroom, had to leave door open to be able to see clearly while in shower (we do not wear glasses and can see perfectly fine, that’s how dim it was). Would not recommend or ever stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed was so firm that it was like sleeping on concrete blocks. AC shook the entire room and was loud. Other than that, great stay. Staff was very friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful hotel and very friendly staff the only thing they need to do is fix the card reader at the door that leads to the out door patio
Stayed 4 nights in Jun 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was amazing
Stayed 3 nights in Jun 2025

8/10 Good

Bobby

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Amenities
Disliked: Staff & service
This was the best hotel in the world, would definitely come back for this amazing hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sufian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first time at this hotel and it was amazing. The lobby, our room and the lake area surrounding the hotel, was perfect. The breakfast was tasty and fresh. We will stay here again.
Stayed 1 night in Jun 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to shopping and eating
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, Will stay again
Stayed 1 night in Jun 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
It was nice and I will stay there again.
Stayed 2 nights in Jun 2025

8/10 Good

Andre

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place...awesome centennial breakfast...
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean and safe place. Close to everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramanjaneyulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the checkin process easy and the front desk staff were very nice. Room was spacious and has good amenities. The only downside was the bathroom and the slowness in shower. Property, location and ambience around property was so pretty.
Stayed 1 night in Jun 2025

4/10 Poor

Shohana

Business traveler, Traveled with family
Disliked: Cleanliness
I got severe allergic reactions that I had to take medication. My entire body turned red. Not sure if was bed bug or linen was dirty. I couldn't sleep at night, it felt like something was biting me.
Stayed 1 night in Jun 2025

8/10 Good

Biji

Stayed 2 nights in Jun 2025

10/10 Excellent

Monique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here often and this is my
Stayed 1 night in May 2025

6/10 Okay

Rafael, Raleigh

Business traveler
Disliked: Staff & service
An iPhone charger was stolen from the room. When it was reported, they apologized for what had happened. They were supposedly going to investigate, but they didn't say anything. When I asked again, I only received an apology for what had happened.
Stayed 7 nights in Jun 2025

10/10 Excellent

Trien

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

2/10 Terrible

Lun

Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 3 nights in Jun 2025

10/10 Excellent

Brandy

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Everything was great, except in our room in the corner, was a very questionable used wash cloth. Housekeeping must have overlooked it. Otherwise no issues and the stay was nice. Great breakfast options.
Stayed 1 night in Jun 2025

8/10 Good

Liangjun

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The breakfast is fresh, and tasty. The front desk was friendly and helpful for most of the time. When I was at another Hyatt Place, I understood I wasn’t able to get Hyatt points because I booked through a third party but they still got my Hyatt member number so I can accumulate nights stayed. I asked the same question to this hotel’s front desk, and got a firm no instead. I am not an expert of their system and I know I won’t be able to get points. But it seems it seems making sense to me that the member system knows how many I stayed at a Hyatt hotel. Saying no in front of face doesn’t make sense but how much do I know?
Stayed 3 nights in May 2025