Hyatt Place Houston/Sugar Land

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Lobby
Exterior
Terrace/patio
Premium bedding, down comforters, pillowtop beds, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Flying Saucer
    3 min drive
  • Sugar Land Town Square
    3 min drive
  • CHI St. Luke's Health-Sugar Land Hospital
    3 min drive
  • Houston, TX (SGR-Sugar Land Regional)
    5 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

  • 481 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

  • 481 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lake View

  • 399 sq ft
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, View

  • 341 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, View

  • 370 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds

  • 387 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 341 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Houston/Sugar Land

3-star Sugar Land hotel close to Sugar Land Town Square
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Houston/Sugar Land features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 6039 square feet (561 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, express check-in, and express check-out. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary.

Hyatt Place Houston/Sugar Land is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Languages

English, Filipino, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • 6,039 square feet of conference space
  • Business center

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 834 out of 1357 reviews" "
Rating 8 - Good. 259 out of 1357 reviews" "
Rating 6 - Okay. 119 out of 1357 reviews" "
Rating 4 - Poor. 58 out of 1357 reviews" "
Rating 2 - Terrible. 87 out of 1357 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Farooq

Stayed 2 nights in Sep 2024

8/10 Good

james

Stayed 1 night in Sep 2024

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

carlos, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area, quiet, clean and safe.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt was the perfect stay for me and my family. The hotel was nice clean and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sailesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Faizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Loud noisy clanging sounds coming from the elevator whenever it went up or down. Staff acted like they couldn't even hear it.
Stayed 2 nights in Sep 2024

8/10 Good

Sudha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Herman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . GREAT STAFF VERY PROFESSIONAL !!!!
Stayed 2 nights in Sep 2024

6/10 Okay

Lorrie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
We liked how close this was to shopping, the freeways, and had nice views around it. Quiet too. Amenity-wise there were a few annoyances (ice isn’t on every level so we had to take elevator each time; restaurant not open when it says it is, grab and go food very limited). Front desk service was always nice and room was clean.
Stayed 6 nights in Sep 2024

8/10 Good

Deuanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Jaime

Stayed 3 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 5 nights in Aug 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeramiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tahiyeh

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
It was a clean hotel, but the front desk staff at reception has a very poor attitude. Also you must have a car for this location.
Stayed 4 nights in Sep 2024