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Hyatt Place Houston/Galleria

3.0 star property

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Photo gallery for Hyatt Place Houston/Galleria

Restaurant
Lobby
Lobby
Exterior
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
$126
includes taxes & fees
Sep 28 - Sep 29

Explore the area

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5252 W. Alabama, Houston, TX, 77056
  • Place, The Galleria
    ‪2 min walk‬
  • Place, River Oaks District
    ‪18 min walk‬
  • Place, Lakewood Church
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

8.4 out of 10
Very good
(44 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(57 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior detail

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About this property

Hyatt Place Houston/Galleria

3-star hotel in Greater Uptown
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Place Houston/Galleria features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

Hyatt Place Houston/Galleria is a smoke-free property.

Guests are offered a complimentary self-serve breakfast each morning.
Hyatt Place Houston/Galleria has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 300 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 37.5 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 703 out of 1118 reviews
Rating 8 - Good. 231 out of 1118 reviews
Rating 6 - Okay. 110 out of 1118 reviews
Rating 4 - Poor. 30 out of 1118 reviews
Rating 2 - Terrible. 44 out of 1118 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

CHRISTOPHER

Stayed 2 nights in Jun 2025

8/10 Good

Benjamin, Medford

Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very near the galleria.
Stayed 1 night in Jun 2025

10/10 Excellent

Anne, Austin

Stayed 1 night in Jun 2025

8/10 Good

William

Stayed 2 nights in Jun 2025

2/10 Terrible

Pashanae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Business

For the most part it was alright. Besides the point that they took 150 dollars from me which they told me I will receive back after I check out in after 3-5 business days I will have it back. It’s been more than 3-5 business days and I still haven’t received my money.
Stayed 3 nights in Jun 2025

10/10 Excellent

Minkang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness
I got pink eye after one night of staying.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and painless, rooms were comfortable and the hotel is within easy walking distance of many dining options and shopping. From the front desk to the parking valet, staff was very friendly.
Stayed 1 night in Jun 2025

2/10 Terrible

Hugo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
room not ready, line down the street for valet parking when arrived
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be ready to wait for valet they are understaffed during peak hours/ check time.
Stayed 1 night in Jun 2025

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived a 4 PM and they told me they did not have any 2 queen beds available. The only option they gave is to cancel the reservation. It was a very rude lady: please process my refund
Stayed 2 nights in Jun 2025

10/10 Excellent

Waukita

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Hoang

Traveled with family
Liked: Cleanliness, property conditions & facilities
The place is convenient and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Olga

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, modern, and comfortable. Staff were friendly and helpful throughout my stay. The complimentary breakfast was a nice bonus, and the workspace in the room made it easy to stay productive. Would definitely stay here again for business or leisure.
Stayed 1 night in Jun 2025

8/10 Good

Yvette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was great. Breakfast options were great. Parking was pretty bad given the fact that we are required to pay $33 mandatory valet. Customers should be given the choice as the parking lot is attached to the hotel and the lot is empty. Or hire more workers to help because there aren't enough valet workers. Valet in mornings, nights, and check in time was very busy with only 1 or 2 workers having to run around. The valet texting option is not even useful. Pool is pretty small, looks way nicer in pictures.
Stayed 2 nights in Jun 2025

10/10 Excellent

Santiago

Business traveler
Liked: Cleanliness, staff & service, room comfort
Clean, great location, good price
Stayed 1 night in Jun 2025

6/10 Okay

India

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
My room dirty. Hand prints on wall and old food on the desk. Bed was not comfortable and room did not get cold.
Stayed 1 night in Jun 2025

10/10 Excellent

MOHAMMAD N J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Lesbia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice service and a good breakfast
Stayed 1 night in Jun 2025

8/10 Good

Maryam

Stayed 1 night in Jun 2025

10/10 Excellent

Johanna

Stayed 1 night in Jun 2025

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the desk was good but the valet personel were overwhelmed.
Stayed 2 nights in Jun 2025

10/10 Excellent

BRIAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Did not have the room I booked and paid for
Stayed 1 night in Jun 2025