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Hyatt Place Houston-Northwest / Cy-Fair

3.0 star property

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Photo gallery for Hyatt Place Houston-Northwest / Cy-Fair

Front of property
Outdoor pool
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Interior entrance
42-inch flat-screen TV with digital channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
$92
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
19813 Northwest Fwy, Houston, TX, 77065
  • Traders Village
    ‪2 min drive‬
  • Berry Center
    ‪11 min drive‬
  • Willowbrook Mall
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Studio Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (With Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (With Shower)

10.0 out of 10
Exceptional
(1 review)
  • 336 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 540 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Specialty)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(73 reviews)
  • 338 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(21 reviews)
  • 364 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 390 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hyatt Place Houston-Northwest / Cy-Fair

3-star hotel in FM 1960
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Weekly housekeeping is available.
Hyatt Place Houston-Northwest / Cy-Fair offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Houston-Northwest / Cy-Fair features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hyatt Place Houston-Northwest / Cy-Fair is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
HyBar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • HyBar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Houston-Northwest Cy-Fair Hotel
Hyatt Place Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Houston
Hyatt Place Houston-Northwest / Cy-Fair Hotel Houston

Hyatt Place Houston-Northwest / Cy-Fair Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 88 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Noelia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shaquai

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Johan

Stayed 1 night in Jun 2025

2/10 Terrible

Denise

Disliked: Staff & service, property conditions & facilities
Horrible stay no one working at the desk
Stayed 1 night in Jun 2025

2/10 Terrible

OLAYINKA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Worst hotel that have ever been. Poor customer service, roaches and pooR maintenance .
Stayed 3 nights in May 2025

10/10 Excellent

LaToya Lagarde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2025

10/10 Excellent

Helen

Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and easy on the eye, very comfortable for my sister and me. We did hear more noise than we expected, from the elevator and laundry room on either side of us and — more disturbingly — from some rowdy younger folks on our floor and what sounded like furniture being moved late at night.
Stayed 3 nights in May 2025

10/10 Excellent

Bhupinder

Stayed 3 nights in May 2025

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff was awesome!
Stayed 2 nights in May 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for an overnight stay
Stayed 1 night in May 2025

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities
Thx
Stayed 1 night in May 2025

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Darlene

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Farid

Stayed 1 night in May 2025

8/10 Good

LaTananglea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I never got my 100.00 deposit back won’t stay here again
Stayed 1 night in May 2025

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Literally only stayed here about 8 hours given my travel schedule. Easy and fast check in process. Room and bed were comfortable. A couple more hot sauce options at breakfast would be nice, as well as bigger containers for the orange juice. Liked the electronic check out option.
Stayed 1 night in May 2025

10/10 Excellent

Sweet

Liked: Cleanliness, amenities, property conditions & facilities
Overall everything was excellent
Stayed 4 nights in May 2025

6/10 Okay

Shana, Port Saint Lucie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
While thr rooms were cleaned smelled moldy as something in the room perhaps the carpets or mattress were wet and didnt get proper ventilation. We brought it to staffs attention but nothing done
Stayed 5 nights in May 2025

10/10 Excellent

Ernesto

Liked: Amenities
Great!!!
Stayed 4 nights in May 2025

10/10 Excellent

Disney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jordan, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

2/10 Terrible

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Worst experience I have ever had.

DO NOT STAY HERE! We had our vehicle broken into within an hour of check in as did another gentleman within 30 mins of him checking in. Cameras on property can’t make out type of vehicle or plates. Hotel staff was notified not long after the break-in and did not call the police. When I questioned why the police were not called in our vehicle was left broken into for over 12 hours putting it at risk for more stuff to be stolen or potentially the vehicle itself stolen we are told that they called the Constable at 11 PM and 7 AM. I found that to be a lie because the Constable‘s office is only open 8 to 5 so there is no way that they were able to call. I did call and verify with them that there was no report of the break-ins to the Constable‘s office as well or any other agency to include PD or SO. I did question if break-ins are a comment occurrence at this hotel, and I was told by the staff that it was, but because they had signs in their parking lot for people not to leave valuables in their car that that should’ve suffice for that not being disclosed. I ask what Security measures Were taken to prevent this common occurrence and save people the stress expense and aggravation, and was told that their poor cameras were there only Security deterrent. The hotel refused to refund my stay after I ask because I wanted to go stay somewhere else in fear that it would continue to happen And I had spent a lot of money on repairs for my truck.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abram

Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of food nearby
Stayed 4 nights in Apr 2025