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Hotel ZaZa Houston Memorial City

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Terrace/patio
Poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Room service

Explore the area

Map
9787 Katy Freeway, Houston, TX, 77024
  • Memorial City Mall
    ‪4 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪14 min walk‬
  • CityCentre
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, Balcony

  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Signature Suite

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, Multiple Beds

  • 408 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Suite, Balcony

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Hotel Zaza Houston Museum District

Pool
Pet friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1581)
The price is $289
per night
$381 total
includes taxes & fees
Feb 17 - Feb 18
Hotel Zaza Houston Museum District

About this property

Hotel ZaZa Houston Memorial City

4-star hotel in Memorial
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
In addition to a full-service spa, Hotel ZaZa Houston Memorial City features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and concierge services. A complimentary area shuttle within 3 miles is available for guests. Parking is available onsite for a surcharge.

Hotel ZaZa Houston Memorial City is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 5:30 AM and 11:00 AM.
Hotel ZaZa Houston Memorial City has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 675 out of 864 reviews" "
Rating 8 - Good. 117 out of 864 reviews" "
Rating 6 - Okay. 27 out of 864 reviews" "
Rating 4 - Poor. 22 out of 864 reviews" "
Rating 2 - Terrible. 23 out of 864 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

10/10 Excellent

Jarkkus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nelie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Ychay

Stayed 2 nights in Sep 2024

10/10 Excellent

Kendra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality and experience focused!
Great service, wonderful rooms. I love that they have "butler tea service" at the elevators on each level. The beds are comfy. They did switch toiletries - and I must say I don't like the new brand but I continue to appreciate their attention to quality. The in house restaurant is delicious
Stayed 2 nights in Oct 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Damarice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facilities, high end amenities, and excellent food and service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Oliver, Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury rooms with astonishing balcony view
Stayed 1 night in Oct 2024

8/10 Good

Robin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Hotel Zaza was short, just two nights. PROS: *Our room, #922, was spacious and had adequate storage and seating. *The bathroom was lovely, clean and the amenities (shampoo, etc.) were better than average. *We had plenty of hot water. *The bed and linens were quite comfortable, and we had plenty of pillows. *The a/c unit worked well, and the television was high quality and easy to figure out. *The wi-fi access was great. CONS: *The room was excessively dark, with light from lamps only. Working at the desk would have required unplugging a lamp, getting an extension cord and placing the lamp on the table. It was DARK! *The safe in the room did not work. We advised the front desk of this on night one and were assured it would be either repaired or replaced asap; it never was. We took our valuables with us on leaving the room. *The bank of charging ports on the work desk did not work. The desk was plugged into an outlet into which a phone was plugged, and the phone worked but not the charging ports. This made it, again, impossible to work at the desk. *Very pricey valet parking is all that is available - there is no on street or nearby parking. I understand this dilemma, however, we should have been notified of this situation when booking our room. *There are 2 Hotels Zaza in Houston, one at Memorial Circle and one at Museum District. We found this out the hard way when our GPS maps took us to the wrong one! Again, some communication would've been helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zaza is a wonderful place to stay. From the staff to the amenities everything was great 👍
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location - only complaint is our rooms (we requested a move) were either looking at the highway or a parking lot, so didn’t really want to sit in the patio and the road noise was noticeable. I’m sure there are rooms that are quiet and have a better view. Quality of everything was outstanding from the bed linens, showhead, on-floor morning coffee , so highly recommend. We’ll definitely return!
Stayed 2 nights in Oct 2024

10/10 Excellent

AJIT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good hotel and the best staff If you don’t need an accessible room I would recommend that you tell the reception not to put you in one of those rooms unless you want to wipe the floor after every shower. The water goes everywhere all over the floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gustav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Zaza! We will most definitely be going back.
Stayed 2 nights in Sep 2024

8/10 Good

Michael A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet hotel. I’m not crazy about being unable to “self-park” my car, I just don’t care for being reliant on having a car valet to retrieve my car whenever I want to run an errand. This is a minor annoyance. I would definitely stay at Hitel ZaZa again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean place!
Stayed 1 night in Sep 2024

10/10 Excellent

Aimi

Stayed 1 night in Aug 2024

10/10 Excellent

Candyce

Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
There was no coffee machine/Nespresso in the room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bradley B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Caire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and nice staff!
Stayed 1 night in Sep 2024

8/10 Good

Marie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024