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The Moran CITYCENTRE

4.0 star property

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Photo gallery for The Moran CITYCENTRE

Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Lobby sitting area
Outdoor pool, sun loungers
Presidential Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
800 Sorella Court, Houston, TX, 77024
  • CityCentre
    ‪1 min walk‬
  • Memorial City Mall
    ‪3 min drive‬
  • Westheimer Rd
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪36 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Presidential Suite, 1 King Bed, Non Smoking

  • 1798 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Accessible, Non Smoking

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Room, 2 Double Beds, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Double Beds, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Studio Suite, 1 King Bed, Accessible, Non Smoking (Junior)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Studio Suite, 1 King Bed, Accessible, Non Smoking (Junior)

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed, Non Smoking (Junior)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Suite, 1 King Bed, Non Smoking (Junior)

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Junior)

Deluxe Suite, 1 King Bed, Non Smoking (Junior) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Suite, 1 King Bed, Non Smoking (Junior)

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Room, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Room, 1 King Bed, Accessible, Non Smoking

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Moran CITYCENTRE

4-star hotel in Memorial
2 restaurants, an outdoor pool, and a health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
The Moran CITYCENTRE offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch LED televisions come with premium digital channels, pay movies, and Netflix.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Moran CITYCENTRE features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and a picnic area. A complimentary area shuttle within 5 mi is available for guests. Complimentary secured self parking is available on site, along with a car charging station.

The Moran CITYCENTRE is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Cafe MORAN - This café serves breakfast and brunch.
The Allegory Bar - Overlooking the garden, this rooftop bar serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 5 mi
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (USD 48.71 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.41 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Cafe MORAN
  • The Allegory Bar

Things to do

  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night
  • Service fee: USD 0.54 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18.41 per person
  • Secured valet parking fee: USD 48.71 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

The Moran CITYCENTRE Hotel
The Moran Hotel CITYCENTRE
The Moran CITYCENTRE Houston
The Moran CITYCENTRE Hotel Houston

The Moran CITYCENTRE Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Blake, Richmond

Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JaMarcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Malcom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tom

Stayed 5 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 1 night in Feb 2025

8/10 Good

Elease

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Franziskus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grat place to be
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Landis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's one of my favorites when I visit Houston. Nice rooms and views of Houston. It's quiet and safe. Just don't like paying for fast speed internet which is $15 a night. Wasn't like this before they remodeled but I get it in business aspect. Just not good if you're trying to stream on your own device. Also when taking a shower the water took about 7 min to get hot. Other than that the staff is great, friendly and efficient.
Stayed 1 night in Feb 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and fast check in, friendly and helpful staff. Would definitely come back
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel various times and each time is better than the last
Stayed 1 night in Feb 2025

6/10 Okay

Rosalinda

Liked: Cleanliness, property conditions & facilities, room comfort

Love and hate this hotel

I have such a love hate relationship with this hotel. Love the location and ease to so much to do. We did a staycation and loved the nearness to so much that we didn’t have to drive to! But…the hotel is stupid expensive. And they upcharge for everything. Don’t breathe too much air or you’ll get a bill for the extra oxygen. They are in renovations and it’s winter so there’s no real in hotel amenities to take advantage of, but yet you get an amenity charge of $25/day. They bamboozle you and give you a $20 hotel credit but it’s tough to use and comes with hidden fees. Example: we got coffee and 1 order of breakfast tacos delivered for breakfast one day thinking it would likely be just slightly over the $20/day credit. Wrong. It ended up being over $60 for mediocre tacos and coffee. Then they tried to deny our credit at check out. It was not worth it. There’s also the huge factor of who you are talking to - one front desk supervisor was awesome and helpful and caring and the other made me want to slap him because he was so frustrating (the guy in front of me definitely walked away frustrated after his encounter with this guy). They took forever in check out because the charges were wrong (i had 2 drinks in the bar and that ill-fated room service breakfast) and somehow I still got an additional charge on my credit card after the $300/night daily charge + $100/day incidentals. What?! Can’t wrap my head around it. Overall, likely my last visit. Not worth it.
Stayed 1 night in Feb 2025

10/10 Excellent

Charis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in great location. Comfortable beds, lovely & clean. Awesome shower! Staff friendly. Hotel restaurant has wonderful staff & excellent menu.
Stayed 1 night in Feb 2025

10/10 Excellent

Alyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carol

Traveled with family and small children, Traveled with family
Had a great time celebrating 2 birthdays 🎉
Stayed 1 night in Feb 2025

6/10 Okay

Callie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not good. We had room service and the staff were nice but food zero stars. We used DoorDash the rest of the time. Room was clean but I guess I expected nicer. Two buckets to catch water from the ceiling were in hallway. Somebody down the hall was chiefing and the smell was strong so not what I was expecting.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

STEPHEN, Colorado Spring

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Jan 2025

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home and cozy feel.

Always a great stay and cozy feel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Updated hotel and easy access to dining and parking.
Stayed 1 night in Dec 2024