Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

Exterior
Exterior
Outdoor pool
Point of interest
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
10500 Katy Freeway, Houston, TX, 77043
  • Houston Community College - Energy Corridor
    3 min walk
  • CityCentre
    11 min walk
  • Town and Country Village
    17 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    31 min drive

Room options

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

Hotel in Memorial
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel offers 123 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays. An additional breakfast (subject to charges) is served daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 902 reviews" "
Rating 8 - Good. 138 out of 902 reviews" "
Rating 6 - Okay. 48 out of 902 reviews" "
Rating 4 - Poor. 29 out of 902 reviews" "
Rating 2 - Terrible. 61 out of 902 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great view of the dumpster really not hotels fault
Stayed 1 night in Aug 2024

10/10 Excellent

Xiaoyu

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sepideh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it!
Stayed 1 night in Aug 2024

10/10 Excellent

Whorald

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was not too far from us and the highway was right there for our convenient.
Stayed 4 nights in Aug 2024

10/10 Excellent

dechanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Nour

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean and that was our third time staying there and not the last!
Stayed 1 night in Aug 2024

10/10 Excellent

marguerite

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

2/10 Terrible

Jair

Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy to access to highways in all directions.
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an FYI if you have a room on the front side of the hotel, you are very close to the I10 freeway and it’s loud !
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 2 nights in Jul 2024

10/10 Excellent

Akilah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sam

Stayed 1 night in Jul 2024

2/10 Terrible

Biridiana

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is Gated with security at site and they still broke into my vehicle
Stayed 3 nights in Jul 2024

6/10 Okay

Zachary

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
My fridge was broken
Stayed 2 nights in Jul 2024

10/10 Excellent

Ripika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Denise, Williamsport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Lots to do in the area. I will say my only complaint was the unsupervised kids in the pool was a little stressful for me. As I was visiting my sister with my children at home, I felt like I needed to supervise the kids that had no adult in the pool area with them. This was a pretty common thing and I’m not talking teenagers… these 3 kids were 5 and under. We did tell the front desk but they did nothing about it.
Stayed 2 nights in Jul 2024

4/10 Poor

Rita

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The traffic kept us up. The room was very humid and uncomfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Truc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
Very friendly service, very clean room, and very nice area. I'm loving it.
Stayed 1 night in Jul 2024