6/10 Okay
Mark
Oct 25, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reason we selected this location was due to Expedia stating EV charging which was clearly “false” advertising in the Expedia site “Electric car charging on site” This was very disappointing. Upon checking into our room Friday evening the sink drain plug/stopper was stuck closed. Requested maintenance to fix. Saturday morning the AC stopped working resulting in temps above 76 degrees. Notified front desk and told Engineer is working the issue throughout the entire building. Saturday afternoon hot water stopped working. Had to take cold showers before attending evening event. Returned Saturday evening still no AC or hot water. Front desk didn’t offer any concession for the inconvenience. Some time after midnight the AC resumed and hot water restored. We checked out at 6:30 am. The front desk staff was very professional exhibiting compassion. But their hands were tied. Reason we selected this location was due to advertised EV charging which was clearly “false”
Mark
Stayed 2 nights in Oct 2024