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Heritage Place Houston Brookhollow

3.0 star property

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Photo gallery for Heritage Place Houston Brookhollow

Reception
Breakfast area
Meeting facility
Standard Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
2504 North Loop West, Houston, TX, 77092
  • Downtown Aquarium
    ‪10 min drive‬
  • Daikin Park
    ‪11 min drive‬
  • George R. Brown Convention Center
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Double Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Heritage Place Houston Brookhollow

Hotel in Lazybrook/Timbergrove
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Heritage Place Houston Brookhollow features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, barbecue grills, and gift shops/newsstands. Onsite self parking is complimentary.

Heritage Place Houston Brookhollow is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from December to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 133 out of 242 reviews
Rating 8 - Good. 54 out of 242 reviews
Rating 6 - Okay. 24 out of 242 reviews
Rating 4 - Poor. 17 out of 242 reviews
Rating 2 - Terrible. 14 out of 242 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, fast check in and plenty of parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Glowran

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Karin, Pewaukee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean and well appointed. Disappointed that there was no breakfast offered at all.
Stayed 2 nights in Mar 2025

8/10 Good

Sharteer

The staff and room was very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Clean and quiet
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful accommodation. Very nice staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elijah, Houston

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Judy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, the bed is comfortable, the room was quiet and the staff was friendly. There was plenty of hot water and fluffy towels. We had a great night sleep and wonderful showers. Our romm overlooked an inviting swimming pool.
Stayed 1 night in Mar 2025

8/10 Good

Bennett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice. The property is a little older, but well kept. The staff was very friendly. Overall a great stay for the price
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed for one night. The bed was comfortable and the shower had a strong spray. The small cabinet refrigerator was cold. The combination a/c & heater thermostat was accurate. Hotel doesn't provide breakfast. The tv offered numerous stations and the wifi had a strong signal.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
The location offers a great distance from downtown and near the heights!
Stayed 1 night in Mar 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place all the way around. I just hate they took breakfast away, but I still love it and leaving all my stars.Ms. Rosa is the best. Great customer service and she stays on top of everything. I love her. Highly recommend
Stayed 1 night in Mar 2025

8/10 Good

Trikelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very ducked off but it’s really nice and clean. I did not like the fact that we were put all the way on the 3rd floor in the middle of the hotel which was miles away from the elevator and they don’t have microwaves in the rooms. So if u wanna warm something and u get a far room just wait until the next morning. I did get a first floor and that was very convenient to everything. The pool area is nice and clean and very pretty at night. When I read the reviews before the stay it stated they had breakfast, currently THEY ARE NO LONGER SERVING BREAKFAST only coffee, which was disappointing. Overall everything else was nice and they have a gas station in the front of the hotel and some stores on the back street of the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaine L.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice overnight stay

We had a very nice overnight stay at Heritage Place. The staff was friendly and helpful, and the room was clean and comfortable. It was very quiet and the bed comfortable. We will stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Mirakal

Liked: Property conditions & facilities
Loved my stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Gami

Liked: Property conditions & facilities

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and service

Nice and quiet only thing is food is a bit lame or too basic but its not a big deal for me since there are so many restaurants around the area. But other than that I really enjoy the stay.
Stayed 2 nights in Mar 2025

8/10 Good

Acasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Coral LeAnn, Huntsville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel located between two destinations I had to be at.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Rosa ay check-in was amazing! The room was clean spacious and comfortable. We were on the 1st floor poolside so it was perfect! Pipo was clean as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Gami

Traveled with partner
Liked: Cleanliness, amenities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Trikelle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
So the hotel itself is nice. THERE WONT BE ANYMORE BREAKFAST per the staff. I was very upset bc I read the reviews and all said they had good breakfast but they have now stopped it. The pool scenery is very nice and my kids loved it. This is a very large hotel and we were put all the way to the back at the top I hated the walk but I am now on the first floor, which is so much better. There is no microwave in the rooms, so u have to warm your food downstairs. If u get a room far like me do everything before you have to go back to your room. Overall very good and clean hotel.
Stayed 2 nights in Mar 2025