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Heritage Place Houston Brookhollow

3.0 star property

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Photo gallery for Heritage Place Houston Brookhollow

Reception
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Standard Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
BBQ/picnic area
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
2504 North Loop West, Houston, TX, 77092
  • Daikin Park
    ‪11 min drive‬
  • Toyota Center
    ‪12 min drive‬
  • George R. Brown Convention Center
    ‪13 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

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About this property

Heritage Place Houston Brookhollow

Hotel in Lazybrook/Timbergrove
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Heritage Place Houston Brookhollow features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 468 square feet (43 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and gift shops/newsstands. Onsite self parking is complimentary.

Heritage Place Houston Brookhollow is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from December to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Heritage Place Houston Brookhollow Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 145 reviews
Rating 8 - Good. 34 out of 145 reviews
Rating 6 - Okay. 13 out of 145 reviews
Rating 4 - Poor. 8 out of 145 reviews
Rating 2 - Terrible. 7 out of 145 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

henric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great hotel!!
Stayed 4 nights in May 2025

6/10 Okay

Thomas

Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Amenities
Nice place
Stayed 3 nights in May 2025

4/10 Poor

Santiago

Stayed 3 nights in May 2025

6/10 Okay

Ashish

Disliked: Amenities
Room was clean but there were roaches in the bathroom. No breakfast in the morning.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Gian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk is very nice. Hotel well kept. Clean has laundry so it a plus.
Stayed 1 night in May 2025

4/10 Poor

Malenda

Traveled with family

No breakfast

There was no breakfast. Coffee shop/ cafe was a coffee pot with creamer. Website claims a vegetarian breakfast. There was a bowl of apples across the room. Maybe that was it.
Stayed 1 night in May 2025

10/10 Excellent

henric

Traveled with group
Stayed 3 nights in Apr 2025

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the Price, comfortable and clean bedding.

This is an old Courtyard hotel, it still has the feel but not all the extras. For the price it was worth it, the rooms were clean, the bed felt safe. The location was perfect for me and I might stay again in the area. The treadmills worked and I was pleased to use the exercise room. No breakfast but a Denny’s across the street.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service

Nothing special

Average hotel for the price. Rooms were decent but nothing special. The hall has an odd odor but at least it didn't seem into the rooms.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Great for the most part.
Stayed 1 night in Apr 2025

8/10 Good

Violeta

Traveled with group, Business traveler
Liked: Cleanliness
It was nice
Stayed 2 nights in Apr 2025

10/10 Excellent

eduard

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
convenient location, close to highway.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice
Stayed 1 night in Apr 2025

8/10 Good

Danielle, Tacoma

Liked: Cleanliness
This was like my 3rd time staying here. Always nice staff. Easy check in. Clean rooms.
Stayed 1 night in Apr 2025

6/10 Okay

Gregory

Traveled with pets
Liked: Staff & service
On the positive side, the manager ran my card for the deposit and attached the pet fee to the deposit thus avoiding my card being charged for two amounts. The fee was for my two dogs. The room was adequate, however the toilet paper bar was missing on both which made it annoying. Now the bad part. The car parked next to mine got robbed of its four tires. The day of check out I was missing two lugs on my tire. I was given a partial refund of the pet fees for the inconveniences. Here’s my complaint, if the hotel knows that guests are getting stuff stolen, they nee to try to find a way, what that is, I don’t know? As much as I appreciate the partial refund which was a good gesture. I can’t in good conscience recommend this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Anthony

Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
Not to bad!!! But no breakfast
Stayed 3 nights in Apr 2025

8/10 Good

Ted

Liked: Cleanliness
The soap container was empty and only one small soap bar. The property needs a PIP.
Stayed 2 nights in Apr 2025

10/10 Excellent

Na-im

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Thy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025